I purchased to the green lateral wedges and they arrived quickly. I did however make the mistake of ordering the same size as my normal shoe size. These proved to be too big for some footwear so I re-... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Insoles are comfortable, of good quality and easy to fit. It is a shame however that having 2 different requirement soles for right and left feet, I have to buy 2 pairs of soles per pair of shoes in o... See more
Company replied
Very well made, easy to wipe down if required (if abit of lint off socks starts to build up a little bit), very robust, and more importantly they work! I noticed the outer heels of all my trainers use... See more
Company replied
The insoles I purchased were the red lighter weight ones, but were perfect for my problem - overpronation and pain in the large toe joint. I don't wear them every day since the weather has become so... See more
Company replied
4.5
Excellent
148 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 83% of negative reviews
Typically replies within 24 hours
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The best of the shelf Insoles on the market
I have a small podiatry practice in Warwickshire and have been using Salford Insoles for many years now. The company is amazing to deal with regarding delivery and any concerns and the products keep getting better and better.
As a mechanical specialist, the Insoles that Salford produce are a great starting point for any correction that a person with injury or in need of realignment can have. Great value for money would always recommend this company and will be using them forever more.
June 18, 2024
Unprompted review
Reply from Salfordinsole
Thanks John!
Terrible Insoles. Plantar Faciitis Pain is Worse.
Really had high hopes on these insoles but they are terrible insoles.
My plantar fasciitis pain is just worse. The insoles haven’t helped at all.
Waste of money to be honest and threw the insoles in the bin.
Would never recommend.
May 22, 2024
Unprompted review
Reply from Salfordinsole
Dear Rikesh. I’m sorry that you had a negative experience, but I’m not sure why you didn’t take us up on our 60 day guarantee (your review was left over three months after your purchase)? Insoles would have had either a positive or negative impact in the first few hours of wearing and we would have welcomed your feedback and offered advice.
Poor customer service and returns
Payment, delivery and quality were very good but I can’t rate any higher than 1 star due to the poor returns experience and lack of customer service. I found the insoles painful and emailed to return them. After chasing, I eventually got a response with a return postal address. I returned them in the original packaging and paid postage but never received any acknowledgement or refund. I’ve since emailed twice to chase up on this and have not received a response. So I’m down the cost of the insoles and the cost of return postage and have no product. Because of this, I can’t recommend this company.
January 7, 2024
Unprompted review
Reply from Salfordinsole
Dear Helen. It’s entirely possible that there was a mix up at our end, for which we apologise. Your post doesn’t allow us to identify you but if you could contact us again at info@salfordinsole.com we can check our records and sort this out for you.
Good product
Received the product quickly. Well made. Supports my foot well. Only time will tell how long they last. Had to return an item. Customer services was good. Overall would recommend.
October 20, 2023
Unprompted review
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