Salice UK Reviews 181

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Salice UK delivered my new Levante helmet within 24 hours of placing the order. The website displays the complete range of products & is super easy to navigate. The communication from the com... See more

Company replied

Rated 5 out of 5 stars

I love Salice products & had ordered some new cycling sunglasses from an online store that offered substantial discounts and claimed to be UK-based but wasn't. In frustration, I contacted Salice U... See more

Company replied

Rated 5 out of 5 stars

Fast delivery, well packaged, quality product and the right price for a pair of cycling sunglasses. Spare lenses are also sensibly priced. Compete very favourably with some of the other makes, which... See more

Company replied

Rated 5 out of 5 stars

I bought two pairs of lenses for my 005 glasses. They were very honest and helpful, including helping me pay import taxes. I highly recommend Salice and would buy from them again. All companies should... See more

Company replied

Company details

  1. Sunglasses Store
  2. Road Cycling

Written by the company

The Salice Story……. The Italian spirit runs through the heart of Salice’s core values. Salice have been creating eyewear on the shores of Lake Como for over 100 years. Still owned by the founding family, Anna Salice is firmly at the helm. The collection benefits from a combination of forward thinking and modern manufacturing whilst still being heavily influenced by the traditional values that made Salice who they are today.


Contact info

4.8

Excellent

TrustScore 5 out of 5

181 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Thank you all at Salice…

Thank you all at Salice…

Fantastic service. Fast reply to my email regarding purchase of replacement foam and red light for my skull protector.
Delivery was fast and I ordered the correct stuff! Hooray. Will purchase from you again in the future. Thank you kindly.

June 13, 2022
Salice UK logo

Reply from Salice UK

Thank you so much for your feedback, so glad that we could sort this out for you.

Rated 1 out of 5 stars

I was under impression

I was under impression, by your advertisement, that helmes are made in Italy.
B.S. They are made in China.
I will never buy another product from your company.
Franco Paonessa

March 22, 2022
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Reply from Salice UK

Hi Franco, we're sorry to hear this. The products are designed in Italy by a passionate team but sadly the production for helmets has moved outside Italy. The sunglasses continue to be designed and made in Italy. We have emailed you separately.
Kind regards
Fiona
Salice UK

Rated 2 out of 5 stars

Great product and delivered quickly but…

Great product and delivered quickly but haven’t received any response to an email or live chat query about strap adjustments (appears to be very limited adjustment meaning strap uncomfortable around ears)

March 11, 2022
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Reply from Salice UK

Hi Steve. I did reply with a solution and offer a video call if it was necessary, sorry that you have not seen that email. I’ll try and contact you tomorrow so we can resolve the issue.

Rated 5 out of 5 stars

Salice LED Light

Very good an nice conversation. I was kept update.
Erbetything went perfect, thanx a lot

February 25, 2022
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Reply from Salice UK

Thank you, glad the part arrived OK

Rated 5 out of 5 stars

Great service

Great service, kept updated on order as it was delayed, exceptional customer service

February 13, 2022
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Reply from Salice UK

Thank you, we do our best

Rated 5 out of 5 stars

First time purchase from Salice UK I’m…

First time purchase from Salice UK I’m very impressed. Their customer service is outstanding (Graham) would recommend to anyone considering purchasing from Salice UK I will continue to purchase their quality products.

January 19, 2022
Salice UK logo

Reply from Salice UK

Glad we were able to sort out the order for you

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