I bought some Salt Water sandals, which were at a good price. Emailed customer services with a delivery query and they responded quickly. Sandals arrived within the time frame and in perfect condition... See more
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First time buying from this store but I would definitely recommend them. I had some questions after ordering and they were excellent. Great prices and quick delivery
Ordered some Birkenstock leather clogs as a birthday present, hesitated to complete the order due to mixed reviews on Trustpilot.. Very happy to say it arrived promptly, exactly the right size an... See more
Goods arrived promptly. Also item was as described on internet. Would buy again
Company details
Written by the company
SandalShop the UK's largest independent sandal retailer. With over 30 brands and more than 4500 styles we have sandals for women, men and kids. All with Free Delivery & Return. Come and check out the massive range at SandalShop.co.uk
Contact info
United Kingdom
- sandalshop.co.uk
4.7
Excellent
82 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Untrustworthy - Check orders very carefully!!
My advice is check every order very carefully before you try anything on as I have been unable to make a return after being accused of wearing a pair of shoes.
I tried these shoes on once in my bedroom on carpet and put them back into the box immediately as they did not fit. I have not been provided with proof that these came to me in a pristine condition despite asking.
Be very careful dealing with this company and I would avoid the hassle to be honest. Their shoes are available elsewhere for the same price. Returns are also not free and quite expensive if you do not reorder.
Please note: I wrote this review at the end of a lengthy exchange with the company as I tried to get my money. My advice is avoid at all costs - not worth the hassle.
July 13, 2022
Unprompted review
Reply from Sandalshop
Hi Jènnïfer
I cannot find an order for you. Can you contact our customer services direct to help you get this resolved, please?
All orders are briefly checked before leaving our warehouse to ensure the correct product is in each package. All of our sandals are new, directly from the manufacturers, so there is no reason you should receive a pair of sandals that are dirty or used.
We are a small family business and pride ourselves on trying to offer a great customer experience. We specialise in selling sandals and try to be the experts in the products we sell.
Thank you
SandalShop
My sandals arrived as promised and very…
My sandals arrived as promised and very well packaged. They were a great price and fitted perfectly. I love strive sandals.
Thanks for great service.
July 8, 2022
Unprompted review
Super service and great communication.
July 7, 2022
Unprompted review
Great service
Sandals delivered exactly when requested. Very pleased with them. Will definitely re -order from this company
July 5, 2022
Unprompted review
Excellent service
Excellent service. I have never used this shop before but will not hesitate to buy from them again.
July 2, 2022
Unprompted review
Very happy
This is the second time I have purchased from the sandal shop. I am happy with the service.
July 2, 2022
Unprompted review
Beautiful sandals loads of choices!
Brilliant website plenty of choices!
Delighted with my purchase and super fast delivery! I recommend this shop 100%. ⭐⭐⭐⭐⭐
July 1, 2022
Unprompted review
Birkenstock
I received my shoes very quickly and they were exactly as described
June 30, 2022
Unprompted review
Well pleased with the sandals,
Well pleased with the sandals,
Great service
Thank you
June 27, 2022
Unprompted review
My sandals arrived the day after I…
My sandals arrived the day after I ordered, having paid for a fast delivery. They were a gorgeous colour but sadly far too big and wide and I had to return them.
June 21, 2022
Unprompted review
Shoes arrived on time loved the shoes…
Shoes arrived on time loved the shoes would by from again
June 19, 2022
Unprompted review
This was a present for my mother she…
This was a present for my mother she loves the sandals great valu and service
June 18, 2022
Unprompted review
very good
very good - website good - product and price good and delivery time excellent
June 18, 2022
Unprompted review
Great value & fast delivery
Great value & fast delivery of my lovely summer sandals. Good selection to choose from
June 14, 2022
Unprompted review
Happy customer
Really pleased. Good price. Recieved quickly. Happy customer.
June 13, 2022
Unprompted review
Excellent speedy service
June 13, 2022
Unprompted review
The process of ordering was easy and…
The process of ordering was easy and the product was delivery as specified and is of excellent quality.
I will use your company again
May 29, 2022
Unprompted review
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