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Santé Group Reviews 

484
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 77 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the staff's helpfulness, efficiency, and professional approach. Many people appreciate the personalized attention and the effort made to find the best solutions and value for money, often exceeding expectations. Reviewers frequently mention the smooth and hassle-free process, with clear explanations and prompt responses from the customer service team. The service is often described as going above and beyond, with many consumers feeling well-supported throughout their interactions. However, some people mentioned a preference for receiving physical paperwork, indicating that not all customers are comfortable with digital-only communication.

What people talk about most

Service

Customers consistently note positive experiences with service, often highlighting its efficiency,... See more

Staff

Users describe positive interactions with staff, highlighting their helpfulness, efficiency, and dedication.... See more

Customer service

Consumers find customer service to be positive, with many reviewers highlighting the helpfulness and... See more

Price

Reviewers highlight positive aspects of price, consistently finding competitive quotes and reduced premiums.... See more

Value for money

Customers consistently report positive experiences regarding value for money, often highlighting that the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Nikki from Nugent Santa, who has been dealing with our family healthcare for many years now, she always gives good advice and tries to keep increases as low as possible. Even though she had a few day... See more

Company replied

Rated 5 out of 5 stars

Trish Burke was so helpful , made the process super easy and gave us all the best options to choose from for our private healthcare. Better still we gor a great price and great coverage. Highly... See more

Company replied

Rated 5 out of 5 stars

I reached out to Luke regarding sourcing private health cover for a client, and he made the entire process from start to finish so simple and hassle-free! This turned out to be less straightforw... See more

Company replied

Rated 5 out of 5 stars

Rob Rigby is an absolute gem, and as always goes over and above to provide an excellent service year on year! He is knowledgeable, friendly and really cares about the needs of your company and finding... See more

Company replied


Company details

  1. Health Insurance Agency
  2. Business Insurance Company
  3. Income Protection Insurance Company
  4. Insurance Agency
  5. Insurance Broker
  6. Life Insurance Agency

About Santé Group

Written by the company

At Santé Group, we provide expert advice and tailored solutions in Health Insurance, Life Insurance, and Employee Benefits. Through our specialist intermediaries, Nugent Santé and Santé Life, we help individuals and businesses navigate the complexities of Health and Protection insurance with confidence. We’re committed to promoting health, supporting employee wellbeing and ensuring our clients have the right cover in place when they need it most. Our Employer Wellness programmes and benefits solutions are designed to engage employees and create healthier, more productive workplaces. With a straightforward and personal approach, we make insurance simple, giving you peace of mind for the future.

Contact info

Promotion box for Santé Group

Santé Group - Life that bit easier.

For a comprehensive suite of Employee Benefits & Wellness Solutions.

4.9

Excellent

TrustScore 5 out of 5

484 reviews

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4.9

All reviews

(484)

78 reviews in the last 12 months

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Rated 5 out of 5 stars

Really impressed by their kind and prompt service

Really impressed by Nugent Sante's service. Despite being quite indecisive, the team were always happy to help me, even months after initially getting in touch with them. They provided impartial advice and put us on the best product for our business and were happy to answer all of my naive questions. They are easy to talk to before and after sales. A fabulous service which, as a bonus, is free for the consumer.

April 18, 2024
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Reply from Santé Group

Thank you so much for your kind words! We are so happy that we could help you. We look forward to supporting you.

Rated 4 out of 5 stars

Easy to work with

Easy to work with. Provide competitive options with professional insights.

April 1, 2024
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Reply from Santé Group

Thank you for your kind words!

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service that delivered savings..
Really friendly staff. Definitely use them againg

April 30, 2024
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Reply from Santé Group

It is a pleasure working with you and we look forward to supporting you again! Thank you.

Rated 5 out of 5 stars

Very helpful service from Nikki

Very helpful service from Nikki.
Acted on my suggestion very quickly and everything arranged promptly

April 15, 2024
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Reply from Santé Group

It's great to hear your positive feedback, thanks so much!

Rated 5 out of 5 stars

What an amazing PMI adviser & first class service/outcomes every time

What an amazing independent PMI adviser and welfare benefits provider.
I have worked with Nugent Sante & Barbara for many years and they are just first class.
A special mention to Barbara who continues to go above beyond for both me and the clients I introduce.
Service and outcome is always 10/10.
I highly recommend without hesitation

April 10, 2024
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Reply from Santé Group

Thank you for taking the time out to write us a lovely review! It is a pleasure working with you!!

Rated 5 out of 5 stars

Great service

Great service, really good communication and great outcome for staff PMI scheme. Thank you!

April 23, 2024
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Reply from Santé Group

Thank you for your lovely review! It was a pleasure supporting you.

Rated 5 out of 5 stars

Renewal of PMI

Great Service as always

April 20, 2024
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Reply from Santé Group

Thank you for taking the time out to write us a lovely review!

Rated 5 out of 5 stars

Nugent Sante have been excellent to…

Nugent Sante have been excellent to deal with from inital call to follow up calls after service completed. They were efficient, polite and have made us significant monthly savings on our company health insurance.
Would definitely recommend their services

March 15, 2024
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Reply from Santé Group

Thank you for your kind words! It is a pleasure working with you. We are really happy we could help you!

Rated 5 out of 5 stars

Rob Rigby

Rob - was very helpful, prompt & insightful

March 1, 2024
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Reply from Santé Group

It's great to hear your positive feedback for Rob! Thank you for your review.

Rated 5 out of 5 stars

Service

Very thorough service and great products

March 15, 2024
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Reply from Santé Group

It was a pleasure working with you and we look forward to supporting you again. Thank you for your review!

Rated 5 out of 5 stars

Five Star Service

From the initial email introducing their services, Nugent Sante were great to work with in negotiating our company health Insurance renewal. Our contacts Rob Rigby and Dan Burns were very thorough in explaining what they do and what every broker should be doing to look after a client. We had our eyes opened and every single question answered thoroughly in a timely manner. They were very knowledgeable and experienced. They negotiated a better policy, with more benefits, with a massive monthly saving. After sales has been just as attentive, being happy to help and assist our members to get the most out of their cover. Would thoroughly recommend.

December 21, 2023
Unprompted review
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Reply from Santé Group

Thank you for taking the time out to write us a lovely review, it's great to hear your positive feedback! We are so pleased we could help you. We look forward to working with you.

Rated 5 out of 5 stars

We've had a great experience with the…

We've had a great experience with the team at Nugent Sante. They've quickly offered multiple solutions to our (often changing) needs and have done so with professionalism and a friendly smile. Would highly recommend.

February 19, 2024
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Reply from Santé Group

Thank you for taking the time out to write us a lovely review! It is a pleasure working with you and we look forward to continuing to develop our relationship.

Rated 5 out of 5 stars

Brilliant Service

We are happy we have Nugent Sante as our broker for our Private Healthcare. They have a wealth of experience and knowledge and we know our insurance is in safe hands with them. They take the stress out of renewals and are always on hand to help with any queries our members might have

February 1, 2024
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Reply from Santé Group

Thank you for taking the time out to write us a lovely review! It's great to hear your positive feedback.

Rated 5 out of 5 stars

Brilliant from start to finish....

I have known Nugent Sante in a professional capacity for over 6 years. When it came to organising private medical insurance, I knew there was only one place to go.
Luke was fantastic, spoke in plain English and provided documents and correspondence exactly when he said he would.
Not only did I get a very competitive facility that now protects my Family and I, I also was not 'sold' the most expensive option.....I was in fact advised to go for the option that best met the criteria I had given to Luke.
Couldn't have asked for anymore from Luke and the team. Brilliant service.

February 5, 2024
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Reply from Santé Group

Thank you for taking the time out to write us a lovely review. We are pleased that you found our services helpful and we look forward to working with you again.

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