Scalable Capital Reviews 6,534

Scalable Capital is one of Europe’s leading neo-brokers, making a massive name for itself by offering an incredibly cheap, user-friendly platform for both hands-on traders and passive investors.

Super Plattform, guter Kundeservice, bloedsinnige MFA ueber die Telefonnummer.

Best interest rate on the market, German Bank account, lacking sovereign bonds and info regarding bid and ask positions

Easy, simple, nice deposit and subscriptions models

Company failed to migrate my stocks and ETFs from Baader, and now they stuck there and I can't manage them.
Now, company closing my account without providing any reasoning.
Support is very slow and not helpful at all
Mobile application is very nice and useful tho

The interface is quite user-friendly and not difficult to use. However, a major drawback is the lack of instant money transfers when sending funds out of the bank.

Easy and convenient to use with a modern design. Offers free purchases of many popular PRIME ETFs from €250 onwards, even without a subscription.

Really nice selection of ETFs, stocks aso but too slow. If you sell and let’s say want the cash for something you maybe have to wait up to 8 weeks. Like common in 2026 is just unacceptable

I have been a customer since early 2025. The app is easy to use, and the graphs are clear.

I like the overall UI look and style.
There are a few aspects that I would really appreciate and would have convinced me to prefer using this app over others. First of all, one can only see the accumulated amount of share and not individual buys. Individual profits/ loss of buys are thus not visible but only the total profit/ loss. I am less motivated to make sell/buy decision since the overall P/L is not good. I would have made more transactions on each buys, if I could see individual P/L. Secondly, one needs to buy full shares and fractional shares are not supported. This prevents one from buying expensive stocks

Reliable, fast, clear

Bad user interface in the app, partly counter-intuitive, unnecessarily complicated, support was slow when I wanted to leave the platform with my shares and transfer to a different broker - they tried with several arguments to stop me from leaving, only by pushing for it, I will be able to leave the app behind. Overall, definitely not coming back. Only good point is the acceptable interest rate for the credit product. Best Regards, Dan

I would appreciate more shares , specially quantum computing shares like infleqtion and small caps

Even if I paid for the Prime service, I didn't receive my tax report and it is not possible to talk with tech support.

Scalable overcharged me withholding tax in November 2025 and they still haven't resolved the issue even after 6 months of emails and calls. Their customer support is completely useless. If you ever need any help with your account you will be on 100% your own. This company is not serious about protecting your money. If you really care about your assets go with a legitimate established broker.

Edit: HILARIOUS that Scalable replied below and said "there may unfortunately be delays in processing inquiries at the moment" because my request started in NOVEMBER 2025. Thanks for helping to slam the point home how USELESS Scalable customer service is.

I have the app for four years, but about 4 months now, every time i try to go into it, I can't it still hanging around, without showing any data, I used to uninstall theapp and install it again, and it works, but next day same thing and should be un/install again, but tilm when, I start thinking to leave the broker.

open , instructive, client oriented.

My money is in a good place, I fully trust this app and I’m happy to be investing with them.

Scalable is very simple to use. It gives me what I need to run an automatic investment plan.

Great app. User-friendly.