Scalable Capital Reviews 6,534

Very nice app. Easy and clear to handle

Overall satisfying experience and easy to use. Only two things that would help improve further:
1. Joint Accounts- I really wish Scalable Capital would hurry up and implement this. Maintaining two accounts between spouses is annoying
2. Although the new Tagesgeld account is great- not being integrated to the normal account means I have to manually transfer money from one to the other before my Sparplan and get the timing right so it doesn't try to pull the money from my bank account

Super easy to setup an account and trade. The 2,5 Interest for the overnight account with monthly payments is a plus. They keep up to date with the latest interest of their clients and provide informative videos on youtube.

The UI is sadly quite unintuitive, i havent found a way of removing the overview of the "top products" or Cryptocurrency section, im interested in neither and do my own research before i invest in anything, therefore having these products take up 2/3rds of my screen is more than annoying.

Insight into some of the transaction details is also not as easy, while i appreciate seeing the course, its not really visible from a glance at what value i purchased and how much up/down percentage im currently at vs. the purchase value.

Similarly having to pay an extra fee to transmit money from my normal bank account with a 3 day wait period is almost making me want to switch back to my original Bank Account.

Scalable offers good value with the Tagesgeld 2,5% and 2% on the depot itself, but you really need to improve your UI for better visibility and easier management if you want to get more "casual" investors instead of "Crypto-Bro's"

Interface is reall easy and the costs are low. The tax statement helps a lot during tax claim process. The black background looks amazing and the prime costs is really good value for setting as many alerts you want! Insights are also good but obviously one should do their own analysis.

I had an easy onboarding process, and the identification process was very smooth without any delays. It was done very professionally. Presently I have had no challenges even when trying to start up

Scalable is very easy and transparent to use. The app is intuitive, and the overall experience has been smooth.
The only downside is that I used my friend’s referral link when signing up, but in the end neither of us received the referral benefit. That was a bit disappointing, as the referral process did not seem as clear or reliable as the rest of the app.

Intuitive UI, very easy to learn and use. Prime products are awesome. The only problem I have is that sometimes it hangs on the first load after the login. In those cases, I had to close the app and launch it again.

Really good and easy friendly use platform for all my investments. I really recommend Scalable to be use as the main platform.

The tax report was provided very late (one week before the tax office's deadline), and communication about it was poor (with no commitment to a specific date to provide clarity).

This caused stress about filing my taxes in time for the tax office's deadline.

In the Netherlands, taxes can be filed from March 1st until May 1st. This year's Scalable Capital tax report was provided to me on April 24th, leaving me with just one week to file my taxes.

I contacted support several times about this matter, but they were unable to provide clarity on when Scalable Capital would issue the tax report.

Last year, Scalable Capital's tax report was also provided late on April 14th. Which left me with just two weeks to file my taxes.

This appears to be a recurring problem and has seriously made me consider leaving Scalable Capital for another broker that can provide the tax report in February or March, so I have enough time to file my taxes. This, even though the general Scalable Capital experience is good.

I sincerely hope you take this feedback constructively and improve your tax report process. A third time would be too much and would force me to go elsewhere.

I have met all requirements to open an account but my application was still rejected. I suspect this is based on nationality/ citizenship. I have permanent German residence permit and been living in Germany since 6+ years. Please provide an explanation

An effective broker app for ETFs with enough native instruments that yield decent returns. It supports monthly savings plans. On the downside, customer support is slow, and the app UX is not ideal. The recent migration away from Baader Bank AG was a confusing process, despite sufficient communication from Scalable.

Works as advertised, I started my investing journey with Scalable and its been good.

I waited 20 minutes to speak with support. I need a document called the “Eigenkapitalnachweis,” but the one provided by Scalable does not include the account or depot number. I urgently need this document, yet I’m forced to wait a long time only for the call to disconnect. The support experience is very poor—I’m considering switching to another broker if they don’t improve their service and overall user experience.

Very easy to use and a lot of investment possibilities

Application easy and intuitive to use. Payments quick and money transfer from one account to another really easy and fast.
Help section well made

AI with updated information would be even more powerful if it could also analyze data and offer advanced features.

Smooth experience, especially responsive customer service.

Great website for simple investing, especially ETFs. Everything is simple and intuitive enough that one can start immediately and feeling comfortable. Both the website and the app seem quite secure. I've been using Scalable for more than 6 months now and I'll keep doing so.
One tremendously useful feature would be if I could visualize the time trend of an entire portfolio as a chart, the same way I can do for single ETFs - please introduce that!

The daily, monthly, yearly charts are so simple. I need some basic technical analysis stuff on them. Even for RSA or moving average I need to switch to other apps.