Tom made the whole experience easy, and hassle free. He explained everything in detail. Customer service wea amazing and staff polite. I wouldn’t hesitate to go back when I need my next storage unit... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
We needed storage in a hurry as a new couch was arriving before we sold the old one. SCA were fabulous and organised next day storage at 4 50pm on Friday evening! Containers are clean and dry and very... See more
Company replied
First time I have had the need to use a storage unit, SCA Storage was recommended by the Romoval Company I used during my recent house move, and must say my experience with SCA has been faultless. F... See more
Company replied
Needed storage urgently and called SCA and they were super helpful and friendly and were able to arrange storage within seconds ready for me to move in the next day. Brand new site easy access and wel... See more
Company replied
Company details
Written by the company
We offer secure, convenient and affordable self storage facilities for personal, business and vehicle storage.
Contact info
Unit C, Sunrise Enterprise Park, Ferryboat Lane, SR5 3RX, Sunderland, United Kingdom
- 0191 500 1809
- info@scaselfstorage.co.uk
- scaselfstorage.co.uk
4.8
Excellent
387 reviews
Replied to 66% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
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Reply from SCA Self Storage Ltd
We're grateful for your positive review. Your feedback has been shared with the team and is greatly valued!
Reply from SCA Self Storage Ltd
We're grateful for your positive review. Your feedback has been shared with the team and is greatly valued!
Reply from SCA Self Storage Ltd
We're grateful for your positive review. Your feedback has been shared with the team and is greatly valued!
Reply from SCA Self Storage Ltd
We're grateful for your positive review. Your feedback has been shared with the team and is greatly valued!
Very satisfied with the service from…
Very satisfied with the service from SCA, very accommodating and friendly.
August 22, 2024
Reply from SCA Self Storage Ltd
We're grateful for your positive review. Your feedback has been shared with the team and is greatly valued!
Kelly at SCA was great
Kelly at SCA was great. Very helpful, friendly and sorted my storage very quickly.
August 18, 2024
Reply from SCA Self Storage Ltd
Thank you for the positive review Michael, Your feedback has been shared with the team and is greatly valued!
100% recommend
Sca and the staff are amazing. 24/7 access and staff are amazing on the phone along with Gary onsite. Started with a 20ft and now moved into my 40ft last week.
August 18, 2024
Reply from SCA Self Storage Ltd
Thank you for the positive review Lucy, Your feedback has been shared with the team and is greatly valued!
Very easy to use the system and…
Very easy to use the system and grateful with the support with the team when we in need
Thank you
August 20, 2024
Reply from SCA Self Storage Ltd
Thank you for the positive review Cilia, Your feedback has been shared with the team and is greatly valued!
Reply from SCA Self Storage Ltd
We're grateful for your positive review. Your feedback has been shared with the team and is greatly valued!
Reply from SCA Self Storage Ltd
We're grateful for your positive review. Your feedback has been shared with the team and is greatly valued!
Reply from SCA Self Storage Ltd
We're grateful for your positive review. Your feedback has been shared with the team and is greatly valued!
Excellent service from beginning to…
Excellent service from beginning to end. Sarah was helpful and very friendly. Recommended
August 4, 2024
Unprompted review
Reply from SCA Self Storage Ltd
Thank you for the positive review Keith, Your feedback has been shared with the team and is greatly valued!
Very modern facility. Friendly helpful staff…
Very modern facility very competitive price. Lovely friendly staff 24hr access. Easy to access loading bay and plenty of low loaders to use for your stuff.
August 5, 2024
Reply from SCA Self Storage Ltd
Thank you for the positive review Allan, Your feedback has been shared with the team and is greatly valued!
Friendly helpful staff in the office…
Friendly helpful staff in the office and onsite. The container was clean, secure and ventilated. Also best price locally that I could find.
August 1, 2024
Reply from SCA Self Storage Ltd
Thank you for the positive review Catherine, Your feedback has been shared with the team and is greatly valued!
Lovely service and advice
Lovely service and advice, friendly and lovely support when collecting keys.
August 1, 2024
Reply from SCA Self Storage Ltd
We're grateful for your positive review. Your feedback has been shared with the team and is greatly valued!
Five star
Five star. Super quick, key in my had within a couple of hours. Paperwork simple, John's a star, looks after any needs.
July 29, 2024
Reply from SCA Self Storage Ltd
Thank you for the positive review Andrew, Your feedback has been shared with the team and is greatly valued!
Very professional and helpful staff!
July 24, 2024
Reply from SCA Self Storage Ltd
We're grateful for your positive review. Your feedback has been shared with the team and is greatly valued!
Exceptional service
The receptionist couldn't have been more helpful. Nothing was a bother to her. She was very patient with us considering we are 75 and take longer to absorb info.
July 22, 2024
Reply from SCA Self Storage Ltd
Thank you for the positive review. Your feedback has been shared with the team and is greatly valued!
Quite straight forward really
July 10, 2024
Reply from SCA Self Storage Ltd
We're grateful for your positive review. Your feedback has been shared with the team and is greatly valued!
Great to work with SCA's admin people
Great to work with SCA's admin people. Very prompt to respond with any quesstion and very understanding to our specific circumstances as well; really appreciate the flexibility with our reservation as we didnt have a precsie date on when our goods would arrive in storage, nor the size of storage required. A good experience all round and happy with the condition of the storage container now that we are in. Thanks guys
July 10, 2024
Reply from SCA Self Storage Ltd
Thank you for the positive review Matthew, Your feedback has been shared with the team and is greatly valued!
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