SCA Self Storage Ltd Reviews 387

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 90 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being helpful, friendly, and professional, making the entire process easy and hassle-free. The service is frequently described as fantastic and excellent, with many appreciating the efficiency and smooth user experience. People also highlight the cleanliness, security, and good maintenance of the facilities, providing peace of mind for their belongings. However, some customers were dissatisfied with the service, reporting issues with locking containers and a lack of updates or resolution for their problems. A few other people also felt that the company displayed ineptitude and certain issues with service quality, leading to a negative experience.

What people talk about most

Staff

Consumers consistently report positive experiences with staff, highlighting their helpfulness,... See more

Service

Reviewers highlight positive aspects of service. Customers consistently praise the amazing and exceptional... See more

Facilities

People report positive experiences with facilities. Customers consistently praise the cleanliness, security,... See more

User experience

Reviewers mention positive feedback about user experience. Customers found the booking process easy, with... See more

Customer service

Customers had positive experiences with customer service. Many reviewers highlighted the excellent, amazing,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Tom made the whole experience easy, and hassle free. He explained everything in detail. Customer service wea amazing and staff polite. I wouldn’t hesitate to go back when I need my next storage unit... See more

Company replied

Rated 5 out of 5 stars

We needed storage in a hurry as a new couch was arriving before we sold the old one. SCA were fabulous and organised next day storage at 4 50pm on Friday evening! Containers are clean and dry and very... See more

Company replied

Rated 5 out of 5 stars

First time I have had the need to use a storage unit, SCA Storage was recommended by the Romoval Company I used during my recent house move, and must say my experience with SCA has been faultless. F... See more

Company replied

Rated 5 out of 5 stars

Needed storage urgently and called SCA and they were super helpful and friendly and were able to arrange storage within seconds ready for me to move in the next day. Brand new site easy access and wel... See more

Company replied


Company details

  1. Self-Storage Facility
  2. Automobile Storage Facility
  3. Records Storage Facility
  4. Storage Facility

Written by the company

We offer secure, convenient and affordable self storage facilities for personal, business and vehicle storage.


Contact info


4.8

Excellent

TrustScore 5 out of 5

387 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 66% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Friendly staff

Friendly staff, clean usable space, easy to set up

August 29, 2024
SCA Self Storage Ltd logo

Reply from SCA Self Storage Ltd

We're grateful for your positive review. Your feedback has been shared with the team and is greatly valued!

Rated 5 out of 5 stars

Easy booking service

Easy booking service, clean containers.

August 24, 2024
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Reply from SCA Self Storage Ltd

We're grateful for your positive review. Your feedback has been shared with the team and is greatly valued!

Rated 5 out of 5 stars

Easy access

Fantastic staff, always there to help!

August 22, 2024
SCA Self Storage Ltd logo

Reply from SCA Self Storage Ltd

We're grateful for your positive review. Your feedback has been shared with the team and is greatly valued!

Rated 5 out of 5 stars

Smooth transition

Smooth transition

August 22, 2024
SCA Self Storage Ltd logo

Reply from SCA Self Storage Ltd

We're grateful for your positive review. Your feedback has been shared with the team and is greatly valued!

Rated 5 out of 5 stars

Very satisfied with the service from…

Very satisfied with the service from SCA, very accommodating and friendly.

August 22, 2024
SCA Self Storage Ltd logo

Reply from SCA Self Storage Ltd

We're grateful for your positive review. Your feedback has been shared with the team and is greatly valued!

Rated 5 out of 5 stars

Kelly at SCA was great

Kelly at SCA was great. Very helpful, friendly and sorted my storage very quickly.

August 18, 2024
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Reply from SCA Self Storage Ltd

Thank you for the positive review Michael, Your feedback has been shared with the team and is greatly valued!

Rated 5 out of 5 stars

100% recommend

Sca and the staff are amazing. 24/7 access and staff are amazing on the phone along with Gary onsite. Started with a 20ft and now moved into my 40ft last week.

August 18, 2024
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Reply from SCA Self Storage Ltd

Thank you for the positive review Lucy, Your feedback has been shared with the team and is greatly valued!

Rated 5 out of 5 stars

Very easy to use the system and…

Very easy to use the system and grateful with the support with the team when we in need
Thank you

August 20, 2024
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Reply from SCA Self Storage Ltd

Thank you for the positive review Cilia, Your feedback has been shared with the team and is greatly valued!

Rated 5 out of 5 stars

Great place

Great place, unit was clean and easy access

August 16, 2024
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Reply from SCA Self Storage Ltd

We're grateful for your positive review. Your feedback has been shared with the team and is greatly valued!

Rated 5 out of 5 stars

First class

First class immaculate clean, good price. Very friendly staff.

August 12, 2024
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Reply from SCA Self Storage Ltd

We're grateful for your positive review. Your feedback has been shared with the team and is greatly valued!

Rated 5 out of 5 stars

Excellent service from beginning to…

Excellent service from beginning to end. Sarah was helpful and very friendly. Recommended

August 4, 2024
Unprompted review
SCA Self Storage Ltd logo

Reply from SCA Self Storage Ltd

Thank you for the positive review Keith, Your feedback has been shared with the team and is greatly valued!

Rated 5 out of 5 stars

Very modern facility. Friendly helpful staff…

Very modern facility very competitive price. Lovely friendly staff 24hr access. Easy to access loading bay and plenty of low loaders to use for your stuff.

August 5, 2024
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Reply from SCA Self Storage Ltd

Thank you for the positive review Allan, Your feedback has been shared with the team and is greatly valued!

Rated 5 out of 5 stars

Friendly helpful staff in the office…

Friendly helpful staff in the office and onsite. The container was clean, secure and ventilated. Also best price locally that I could find.

August 1, 2024
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Reply from SCA Self Storage Ltd

Thank you for the positive review Catherine, Your feedback has been shared with the team and is greatly valued!

Rated 5 out of 5 stars

Lovely service and advice

Lovely service and advice, friendly and lovely support when collecting keys.

August 1, 2024
SCA Self Storage Ltd logo

Reply from SCA Self Storage Ltd

We're grateful for your positive review. Your feedback has been shared with the team and is greatly valued!

Rated 5 out of 5 stars

Five star

Five star. Super quick, key in my had within a couple of hours. Paperwork simple, John's a star, looks after any needs.

July 29, 2024
SCA Self Storage Ltd logo

Reply from SCA Self Storage Ltd

Thank you for the positive review Andrew, Your feedback has been shared with the team and is greatly valued!

Rated 5 out of 5 stars

Exceptional service

The receptionist couldn't have been more helpful. Nothing was a bother to her. She was very patient with us considering we are 75 and take longer to absorb info.

July 22, 2024
SCA Self Storage Ltd logo

Reply from SCA Self Storage Ltd

Thank you for the positive review. Your feedback has been shared with the team and is greatly valued!

Rated 5 out of 5 stars

Great to work with SCA's admin people

Great to work with SCA's admin people. Very prompt to respond with any quesstion and very understanding to our specific circumstances as well; really appreciate the flexibility with our reservation as we didnt have a precsie date on when our goods would arrive in storage, nor the size of storage required. A good experience all round and happy with the condition of the storage container now that we are in. Thanks guys

July 10, 2024
SCA Self Storage Ltd logo

Reply from SCA Self Storage Ltd

Thank you for the positive review Matthew, Your feedback has been shared with the team and is greatly valued!

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