Scented Narcissi Reviews 

463
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 91 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the beautiful fresh flowers, wonderful natural fragrances, and careful packaging that ensure the delicate blooms arrive in pristine condition for various special occasions. Many people also find the online ordering process very simple to navigate and greatly appreciate the reliable delivery service that brings vibrant colour during cold winter days. Some reviewers were not happy with delivery delays caused by unexpected transport problems or external courier issues. A few consumers also noted that packages occasionally arrived crushed or damaged, or that the flowers sometimes experienced shorter lifespans than expected.

What people talk about most

Product

Customers shared immense satisfaction regarding the product, frequently highlighting the pristine condition,... See more

Quality

Reviewers highlight positive aspects of quality, noting that the blooms are incredibly beautiful,... See more

Delivery service

Users describe positive interactions with delivery service, noting that fresh blooms consistently arrive on... See more

Service

Customers consistently note positive experiences with service, frequently praising the helpful support and... See more

Order

Reviewers mention positive feedback about order experiences, highlighting that the website is easy to use,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Just stunning. I sent these to my sister who absolutely adored them - incredibly beautiful and dainty with a gorgeous scent - 35 stems of pure delight. They are so different from all the other flowers... See more

Rated 5 out of 5 stars

Firstly I was emailed a deal for being an existing customer. The website is attractive, clear and easy to use. It is simple to navigate between different products. Ordering and adding discounts is sim... See more

Rated 5 out of 5 stars

Great website and so easy to order, especially when you are sending orders to different addresses. These orders were surprise gifts for my daughters which they both loved. Wish that I could send some... See more

Rated 5 out of 5 stars

Fantastic customer service and absolutely beautiful flowers. I am so pleased I ordered these from scented narcissi, my sister was delighted with them and said they looked and smelled divine. Thank y... See more

Company replied


Company details

  1. Flower Delivery

Written by the company

Steeped in heritage, Scented Narcissi, The Blue Box Flower Company, is the first point of call for luxury flowers in the UK. Based on St.Mary’s, the Isles of Scilly, recognised internationally for its historical industry of Scilly flowers, we are a wholly unique online florist.


Contact info

4.8

Excellent

TrustScore 5 out of 5

463 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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4.8

All reviews

(463)

79 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I ordered the flowers for my sister’s…

I ordered the flowers for my sister’s birthday. I live in Dorset, she in Yorkshire. They were delivered on time, beautifully packed, initially visually a little disappointing but 3 days later the buds are opening and apparently the fragrance is amazing. My sister sent a photo after 3 days, stunning !! Absolutely beautiful. Thank you

February 1, 2024
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Reply from Scented Narcissi

Thank you so much for taking the time to write this lovely review!

Rated 5 out of 5 stars

Great Service and fab flowers.

The flowers are amazing and were delivered on the day I asked for. you are emailed to let you know when they're being delivered. All in all a great service!

February 1, 2024
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Reply from Scented Narcissi

Thank you so much!

Rated 5 out of 5 stars

Beautiful narcissi

Beautiful narcissi, last ages and everybody who I send them to is delighted. I wish I treated my self to them more often!

January 31, 2024
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Reply from Scented Narcissi

Thank you so much!

Rated 5 out of 5 stars

Lovely flowers

Lovely flowers, smelled delicious! Recipient was very happy. The card told you where the flowers were from, and the types included, which was a nice touch.

January 30, 2024
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Reply from Scented Narcissi

Thank you!

Rated 5 out of 5 stars

Beautiful scented fresh flowers

Great product, beautifully packaged, always delivered on time. Great to support Scented Narcissi and the family farm suppliers. Always nice to know exactly where the flowers have been grown. Keep up the good work guys!

January 30, 2024
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Reply from Scented Narcissi

Thank you so much Kate! We will!

Rated 5 out of 5 stars

Beautiful flowers, quick delivery

Ordering was very easy with lots of delivery date options. The beautiful flowers were delivered within a few days with no hassle. I was updated on the order and delivery throughout. Will definitely use again!

January 30, 2024
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Reply from Scented Narcissi

Thank you so much for your lovely review!

Rated 5 out of 5 stars

Brilliant

Brilliant . Beautiful robust packaging and the little darlings are just gorgeous

January 26, 2024
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Reply from Scented Narcissi

Thank you so much!

Rated 5 out of 5 stars

Lovely beautiful scented flowers

Lovely beautiful scented flowers, very happily received. Good communication too as weather meant the delivery was delayed, which wasn't a problem.

January 3, 2024
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Reply from Scented Narcissi

Thank you so much Jennie!

Rated 5 out of 5 stars

I have no idea whether the delivery was made.

Hopeless. No notice/confirmation of delivery to donee

January 3, 2024
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Reply from Scented Narcissi

Thank you so much for taking the time to write a review. I am truly sorry that you felt there wasn't enough communication. Your order was due for delivery on the 3rd of January. We sent you an email on the 2nd to let you know that, due to bad weather, your order would be dispatched the following day. We then sent you another email on the 3rd to let you know that your order had been dispatched. I have checked the courier correspondence history and can see that they too emailed you on the 3rd to let you know that they had your order. The courier company emailed you again on the 4th letting you know what time the flowers would be delivered and again later in the day on the 4th to let you know that the flowers had been delivered successfully. There was a link on this email to see the delivery location with a photograph of the flowers at the recipients door. Please do let me know how we can improve this service. Many thanks, Jay

Rated 5 out of 5 stars

GREAT FLOWERS…

GREAT FLOWERS WITH LOVELY SCENT JUST BUDDED FOR LONG LIFR PLUS FIRST CLASS CUSTOMER SERVICES

January 3, 2024
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Reply from Scented Narcissi

Thank you so much!

Rated 5 out of 5 stars

Lovely flowers

Easy to order. Reasonable price. The company emailed me to warn of delay due to bad weather and gave me the option to cancel but delay was only a day or two. Recipient said the flowers were lovely.

January 3, 2024
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Reply from Scented Narcissi

Thank you so much for your kind review!

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