Scented Narcissi Reviews 

463
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 91 reviews, reviewers overwhelmingly had a great experience with this company, praising the consistent quality and exceptional service. Customers frequently mention that the flowers arrive wonderfully fresh, beautifully packaged, and emitting a delightful, long-lasting fragrance that brightens up the room. People love sending these charming blooms as special gifts to friends and family because the online platform is very simple to navigate. However, some customers also noted issues with courier delivery delays or occasional unexpected problems during transport. A few people experienced late arrivals for important dates or found that the exterior packaging was slightly crushed upon reaching its final destination.

What people talk about most

Product

Users describe positive interactions with product, consistently praising the gorgeous scent, pristine... See more

Quality

Reviewers highlight positive aspects of quality, frequently praising the long-lasting freshness, pristine... See more

Delivery service

People report positive experiences with delivery service, frequently praising prompt updates and punctual... See more

Service

Clients share satisfaction on service, frequently highlighting friendly, helpful staff and prompt telephone... See more

Order

Customers consistently note positive experiences with order processes, highlighting the easy website... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Just stunning. I sent these to my sister who absolutely adored them - incredibly beautiful and dainty with a gorgeous scent - 35 stems of pure delight. They are so different from all the other flowers... See more

Rated 5 out of 5 stars

Firstly I was emailed a deal for being an existing customer. The website is attractive, clear and easy to use. It is simple to navigate between different products. Ordering and adding discounts is sim... See more

Rated 5 out of 5 stars

Great website and so easy to order, especially when you are sending orders to different addresses. These orders were surprise gifts for my daughters which they both loved. Wish that I could send some... See more

Rated 5 out of 5 stars

Fantastic customer service and absolutely beautiful flowers. I am so pleased I ordered these from scented narcissi, my sister was delighted with them and said they looked and smelled divine. Thank y... See more

Company replied


Company details

  1. Flower Delivery

Written by the company

Steeped in heritage, Scented Narcissi, The Blue Box Flower Company, is the first point of call for luxury flowers in the UK. Based on St.Mary’s, the Isles of Scilly, recognised internationally for its historical industry of Scilly flowers, we are a wholly unique online florist.


Contact info

4.8

Excellent

TrustScore 5 out of 5

463 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(463)

79 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Splendid

As usual your service was great and your flowers delightful

November 17, 2025
Scented Narcissi logo

Reply from Scented Narcissi

Thank you so much!

Rated 5 out of 5 stars

Narcissi

I know when I send these beautiful flowers to family or friends they appreciate them and I know they are in top condition and come in a quality box and arrive punctually.

November 10, 2025
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Reply from Scented Narcissi

Thank you so much for your lovely review!

Rated 5 out of 5 stars

Wonderful flowers

Wonderful flowers, reliable service.

November 10, 2025
Scented Narcissi logo

Reply from Scented Narcissi

Thank you so much Elizabeth! Your loyalty and support over the years means the world to us.

Rated 5 out of 5 stars

It was a delightful gift for a member…

It was a delightful gift for a member of my family. Really nicely boxed. My gift arrived when asked but they do give you a warning that if the weather is poor for the transport from the Island this may not be possible. But they are so lovely and fresh looking if that happened it would in my opinion be so worth the wait.

November 10, 2025
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Reply from Scented Narcissi

Thank you so much for taking the time to write such a lovely review!

Rated 5 out of 5 stars

First delivery of the autumn

My first delivery of narcissi in the 2025/26 season. As usual, a quality product, delivered on time, and brimming with scent and colour to brighten up dull and damp London autumn days.

November 3, 2025
Scented Narcissi logo

Reply from Scented Narcissi

Thank you so much!

Rated 5 out of 5 stars

Flowers gorgeous as always

Flowers gorgeous as always. Brilliant service. Highly recommend.

October 30, 2025
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Reply from Scented Narcissi

Thank you so much for your lovely review!

Rated 4 out of 5 stars

Although they were delayed being flown…

Although they were delayed being flown over due to high winds and sadly arrived late I was concerned they wouldn't be fresh. However they were fine & smell fabulous. Good service from scented narcissi who were very helpful .

October 24, 2025
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Reply from Scented Narcissi

Thank you so much for your review. We're delighted you were pleased with your flowers. If ever we are unable to dispatch orders due to the weather, we send fresh flowers the following day.

Rated 5 out of 5 stars

My 92 year old mum was absolutely…

My 92 year old mum was absolutely delighted with her scented narcissi and has told everyone how beautiful they were
Highly recommended

October 22, 2025
Scented Narcissi logo

Reply from Scented Narcissi

What a lovely review! Thank you so much!

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