Schumacher Cargo Logistics Reviews 144

Created with AI, based on recent reviews

Evaluating 60 reviews, most reviewers were somewhat happy with their experience overall. Many customers found the staff to be professional, efficient, and helpful, often going above and beyond to address their needs and concerns. Reviewers frequently praised the smooth communication throughout the process and the careful handling of their belongings during packing and delivery. The service was often described as seamless, with many appreciating the ease of the process and the timely arrival of their shipments. Some customers were particularly satisfied with the pricing, finding it competitive and even lower than initial estimates, showcasing honesty in billing. However, some customers also noted significant dissatisfaction with unexpected additional fees and price increases after their items were already in possession of the company. There were complaints about poor communication, lack of responsiveness, and extended delivery times that far exceeded initial estimates. A few other people also felt that the customer service was inadequate, with some reporting lost items or a general lack of control over their shipments. Some reviewers also experienced issues with the packing and unpacking services, citing a lack of caution from movers and unfulfilled contractual obligations.See more

Reviews shaping this summary

Verified

The pick up and pack service was near and quick and performed in a professional way The crew was 0n time and completed the pick up efficiently

Verified

The team that packed our household goods in Melbourne and the one that delivered everything in Longmont, CO were very efficient and worked hard.

We worked with Schumacher for 15 years and only recently stopped because the direction they are moving in is not our market. Their crews are great. The warehouse and support team promptly responded... See more

I booked this service and THEN saw the reviews and was terrified. I am writing a review to give someone out there peace of mind. I shipped my SUV from NJ to London. I had great communication the entir... See more