Schwartz & von Halen Reviews 

615
•
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 117 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality and cozy warmth of the leather gloves, noting that they look stylish, feel comfortable, and work well with touchscreens. Buyers also appreciate the fast delivery services and the elegant packaging, which makes these items ideal for presents during cold winter days. However, some people mentioned experiencing frustrating delivery delays with their orders and faced difficulties getting timely assistance from support teams. A few reviewers also noted that communication completely stopped when they were trying to resolve unfulfilled items or process pending refunds.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, noting that items are warm, well-made, and stylish.... See more

Quality

Users describe positive interactions with quality, expressing deep satisfaction with the comfortable fit,... See more

Delivery service

Consumers find delivery service to be positive, highlighting that items generally arrived on time and fairly... See more

Order

Customers consistently note ambiguous experiences with order processes, as many reviewers report smooth... See more

Customer service

People report positive experiences with customer service, noting that representatives are extremely helpful... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great gloves really comfy keep your hands warm in all weathers even on the coldest of days. material is fantastic and feels really good quality which justifies the price as they'll most likely be the... See more

Rated 4 out of 5 stars

Update 28th November: Gloves have been delivered and are absolutely perfect. Incredibly soft and warm, husband loves them. Jaap, the owner reached out personally to apologise for the delay which is... See more

Company replied

Rated 5 out of 5 stars

Super impressed with the gloves I got. The quality of the leather is excellent and it’s warm enough to use in Canadian winter. Shipping was also fairly fast, which was a nice bonus. One tip for a... See more

Rated 5 out of 5 stars

Shipping and ordering was very smooth. Was happy with the gloves - they look great. Unfortunately the seam was faulty and broke after a couple wears. Contacted customer service and got an amazingly wa... See more

Company replied


Company details

Written by the company

Founded in Amsterdam in 2013 by two passionate fashion enthusiasts, Schwartz & von Halen has grown into a leading brand for premium leather gloves. With more than 200,000 customers worldwide and over 10,000 verified reviews, our gloves have become a trusted choice across Europe, the United States, and the United Kingdom. Designed in collaboration with fashion designers, our collection reflects a keen eye for style, detail, and durability. Each pair is meticulously handcrafted from the finest leathers – including deerskin, sheepskin, goatskin, and peccary leather – and paired with luxurious linings such as cashmere, wool, shearling, lambswool, or ultra-warm fleece. At Schwartz & von Halen, we combine timeless design with lasting quality, ensuring every pair of gloves is as elegant as it is enduring.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

615 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 86% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(615)

323 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Issues Resolved

I had an issue with returning some items that did not fit and after initially struggling to get in touch with the company over Christmas, I could not be happier with the service I have received post Christmas. My return has now been processed and a refund received. Many thanks Jaap.

December 23, 2021
Rated 5 out of 5 stars

Very well

We had some trouble with the shipment,
But it was very well taken care off!
They were very friendly and helped me with the misunderstandings.

December 19, 2021
Unprompted review
Rated 5 out of 5 stars

Great products and service

I received gloves from Schwartz & Von Halen as a gift and I have been delighted by the quality and looks of them!
I contacted the company for a custom made product for which they replied very quickly!
I can only recommend Schwartz & Von Halen.

November 15, 2021
Unprompted review
Show reviews in all languages. (615 reviews)

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