SEBO (UK) Ltd Reviews 120

SEBO cost a bit initially but the customer service I have received is unlike any other. I cannot speak highly enough of the product and the support. This is Gold standard stuff.

I would like to congratulate the excellent service of this company, I sent an email to several companies trying to solve my problem with the Sebo Airbelt K1 Komfort and got no answer. Here Debs Rose answered me quickly, and solved the problem in a way that I saved a lot of pounds. You already have a new customer! I recommend, five stars for the customer service team!

Mine finally stopped working after 15-20 years so bought another and looks exactly the same...hope it performs with same longevity. I like that there is nothing gimmicky just keep churning out what you're good at. Made in Germany still too...

Bought a used X1 from a white elephant stall for £4 (yes four pounds). No idea how old it was when I bought it. Didn't really expect it to work let alone work really well. That was more than 10 years ago. In that time I've replaced one drive belt, bags and filters. It is by far the best vacuum cleaner I have ever owned. The day it gives up the ghost, if it ever does, I will buy a brand new one.

SEBO are the undisputed leader in high quality vacuum cleaners. I have been a SEBO owner for 25 years, I love their products and have recommended them to many of my friends and family over the years and who now are converts to SEBO too. SEBO manufacture the best traditional vacuum cleaners money can buy which are of an extremely high quality, built to last and perform. SEBO’s wealth of experience is in the design and manufacture of commercial vacuum cleaners which they are the world leader and their domestic machines are made to the same high standards. I would recommend anyone who has never used a SEBO to try one out...you will be impressed.

Dealing with SEBO UK is always a pleasure; their friendly staff go the extra mile to help all customers whatever the query might be. I’ve honestly never had an issue with one of my machines so all my dealings with SEBO UK has been to make purchases of parts and accessories.
They are a family business and I am proud to support them in any way I can!

Felt compelled to give some feedback on the excellent customer service that I have received from SEBO, when my Felix went in for a repair. Dealt with Customer Services who were always polite and efficient and made me feel that my call mattered. The engineers did a first class job on the cable repair as well. Their products are of excellent quality and this is my third Sebo.

I bought a hoover from Marks Electrical (at a very good price). They state they are an official partner to Sebo and so the hoover comes with 5 year warranty of parts and labour. Registration of the warranty however, was not simple, as Marks Electrical was not listed on the Sebo website as a partner. I emailed Sebo customer services, and a lovely chap by the name of Emmanuel replied, asking for the product details and did the warranty registration for me. He mentioned a site redesign which may have influenced my inability to register the product myself. I cannot fault the customer service, and hopefully I never have to use the warranty.

I've had my Sebo Automatic X7 for a couple of months so it's early days yet, however it has one very disappointing feature. When you take the hose out of the machine to clean corners/edges of a room it almost always falls over often hitting me or an item of furniture! I don't have an answer other than to hold on tight with one hand and hold the cleaning tool with the other! So even with the extension hose definitely don't leave the machine at top of the stairs!

Was looking to purchase a Sebo, having phoned customer services several times, each time they went out of their way to answer my questions
Very professional and incredibly helpful team. Purchased a Sebo. Absolutely worth it.

Thank you again

Sebo redeemed themselves and did a wonderful job - thanks Sebo

We've had the same Sebo vacuum cleaner for 11 years now and it's never had a problem, when you consider it's been used pretty much every day since purchase I think that's outstanding!
Replacement bags / filters etc. have always been delivered very quickly and without any errors or mix ups.
During the Covid madness I received my new bags within 48 hours of ordering them, amazing!!
Quality product that has never lost suction. I wouldn't hesitate to buy one again if I needed to (it's still going strong though, so no need)

I was well please with the service you provided and would have given you ten stars Excellent

Easy ordering the bits I needed, quick service. Very happy - much easier than driving to a stockist, and a good price

Excellent service delivered on time and even rang to ensure I had delivery time that suited. The hoover is amazing x

Ideal product pack for my Sebo I also like the air fresh capsules

All spares required in stock quick delivery nothing else to say all good

Fast efficient service at a better price than I could get from an online spares company.
Quality products and service.

This is a fantastic vacuum cleaner. I have tried many over the years and have been so pleased with them initially and then more disappointed as time has gone on. Mainly due to them becoming blocked, difficult to clean and loss of suction. I love that my Sebo cleaner is corded and therefore maintains the same level of suction at all times and doesn't lose power. I love that the dirt is bagged and therefore completely mess free to empty. One bag lasts a very long time! I love that there is no dusty smell when cleaning so my home remains smelling fresh and clean. I love all the tools that it comes with and how they are kept on the vacuum so are easy to find when required. I will definitely be recommending Sebo to family and friends.

I had an upright Sebo that was fantastic, a reliable, very efficient and effective vacuum cleaner. When, after over 20 years of service, cleaning up after 2 children growing up, 2 cats and a dog and various DIY projects it finally gave up, I researched cylinder vacuum cleaners as I decided I now needed a lighter weight cleaner. I decided on another Sebo, the E Belt Pet, as I now have my grandchildren's dog to stay when they go on holiday.
It is brilliant and fulfils all my criteria. I wanted a cleaner that was light, easy to carry up and down stairs, easy to switch between vacuuming hard wooden flooring and carpet, also easy to reach under beds, settees and tables. It is easy to switch between different heads. Altogether a well designed, hard working, light weight, easy to use vacuum cleaner that makes cleaning less of a chore. It is worth the extra money and also worth bearing in mind that Sebo specialise in vacuum cleaners. Excellent service for mail order supply of bags and accessories, very quick. Also, when I have had a query, you can actually talk to someone at Sebo who knows the product !!!
I have kept my old upright as it only needs a new motor and someone in the family may need it in the future.