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Rated 5 out of 5 stars

Excellent surroundings, food and service, would thoroughly recommend and hope to be back. Special mention to Nicola and Ella, as well as kitchen and bar staff.

Rated 3 out of 5 stars

I went back to Sebo as, although expensive, I had always had good experiences with their cleaners. After a lot of research I went for the X7 automatic. It does clean well but the maintenance is not on... See more

Company replied

Rated 5 out of 5 stars

We are on our third Sebo vacuum machine. The first two performed immaculately year on year (the second gifted to our son after over 10 years and it's still going strong). Our newest model - a E 3 prem... See more

Company replied

Rated 2 out of 5 stars

I purchased a Sebo cannister vacuum for a substantial amount of money, not realizing until it arrived that it didn't include a motorized head with a rug agitator. It was nothing more than a shop vac w... See more

Company details

  1. Vacuum Cleaner Store

Information provided by various external sources

SEBO - Style and Substance. Crafted in Germany. Award-winning vacuum cleaners. Supporting the Pink Ribbon charity. A family business with a heart.


Contact info

4.1

Great

TrustScore 4 out of 5

120 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Might be time for an upgrade

I have had my Sebo Airbelt D2 for some 8 years now and it is refreshing to have a product that has proven extremely reliable throughout this time. To many items these days do not seem to be produced with longevity in mind ! The only item on my hoover that I replaced after 5 years was the hose. Unfortunately more recently, the hose has started to unclip from the telescopic attachment. I could probably resolve this issue by purchasing replacement parts though in view of the cost am now considering replacing my much trusted faithful. I guess my only reservation is whether the newer vacuums will be as effective at the lower wattage compared to the 2100w of my Airbelt. In conclusion a great manufacturer of reliable products built for longevity.

April 9, 2020
Unprompted review
Rated 5 out of 5 stars

WYSIWYG!

For once, a hoover that does exactly what it said it would do unlike all the others we have had over 35 years. Would recommend them/it to anyone.

April 8, 2020
Unprompted review
SEBO (UK) Ltd logo

Reply from SEBO (UK) Ltd

This is great to hear Ian!

Glad that SEBO has been vacuum of choice for you for over 35 years and pleased that you are sharing your experience with us.

Rated 5 out of 5 stars

I have had a Sebo vacuum cleaner for…

I have had a Sebo vacuum cleaner for over 10 years. It is robust and effective, even with pet hairs. Routine maintenance is easy. Sebo parts & bags are despatched quickly and efficiently.

April 8, 2020
Unprompted review
SEBO (UK) Ltd logo

Reply from SEBO (UK) Ltd

Really pleased to hear that you have had SEBO for over 10 years! Thank you for your review.

Rated 5 out of 5 stars

sebo are the best

Sebo are an amazing company to deal with, nothing is too much trouble. There to help and advise for whatever. I love my sebo X7 it’s best Hoover I have ever had. It is amazing, after just a week my carpets feel softer, and look cleaner, can’t believe it. And the light, I know a small detail on a hoover, but makes a big difference and the little details matter. Thank you sebo, can we have a cordless please xx

April 8, 2020
Unprompted review
SEBO (UK) Ltd logo

Reply from SEBO (UK) Ltd

Hi Jane,

Thank you for your great review. Pleased to hear that you love your X7 and is cleaning up your carpets a treat.

I will pass on your suggestion with regards to a cordless model. Watch this space.

SEBO Team

Rated 5 out of 5 stars

Ordered my filters on line and a couple…

Ordered my filters on line and a couple of days later I received them, no fuss, what you expect ( or hope ) will happen. So I will definitely be using them again when I need more consumables.

April 8, 2020
Unprompted review
SEBO (UK) Ltd logo

Reply from SEBO (UK) Ltd

Hi Steve, great to hear that you received your consumables efficiently. Will be pleased to assist you again in the future. Best wishes.

Rated 5 out of 5 stars

Great online ordering

Great online ordering. Fast delivery too! Thank you for carrying on in these difficult times.

April 8, 2020
Unprompted review
SEBO (UK) Ltd logo

Reply from SEBO (UK) Ltd

Thank you for your review, take care and stay safe.

Rated 5 out of 5 stars

Simply, The Best

I am very old so have been through many pieces of electrical and other equipment in my life. No joking, SEBO, from every aspect, IS THE BEST.

April 8, 2020
Unprompted review
SEBO (UK) Ltd logo

Reply from SEBO (UK) Ltd

Dear Mrs Stewart,

Thank you for your review.

We are very pleased to read your positive review, however we have noticed that you have left 1 star for this review. We would like your experience with SEBO to be a positive one, so if possible we would like to discuss this with you further.

Please do not hesitate to contact our Helpdesk Team on 01494 46 55 33 Monday to Friday between 8.30am and 4pm or email: service@sebo.co.uk

We look forward to hearing from you.

Kind Regards

SEBO Team

Rated 5 out of 5 stars

I love my SEBO K machine

I love my SEBO K machine - it’s such a nifty little runner on my busy days ... best vacuum ever !!!

March 13, 2020
Unprompted review
SEBO (UK) Ltd logo

Reply from SEBO (UK) Ltd

Thank you for your review. Great to hear that you find your compact little SEBO a breeze to use!

Rated 5 out of 5 stars

Excellent service

Excellent service. Very pleased with my new Felix upright machine.

March 13, 2020
Unprompted review
SEBO (UK) Ltd logo

Reply from SEBO (UK) Ltd

It is great to hear that you are pleased with your new Felix. Thanks for the review.

Rated 5 out of 5 stars

Amazing! perfect for pets

I have a SEBO E1 Pet and can't recommend it enough! The suction is amazing, it's very light and easy to use with lots of handly attachments. My cat malts a lot, this is no problem for the E1, it effortlessly gets rid of all the fur from the carpets, furniture and hard floors which I have downstairs. It cleans edge to edge and the bumper system is a lifesaver, stops my walls and furniture from getting marked. The bag is so hygienic, you don't need to worry about dust clouds or anything escaping back into your home or cleaning out a canister. The bag is easy to remove, you then just put the cap on and dispose of, it's simple as that.

March 9, 2020
Unprompted review
SEBO (UK) Ltd logo

Reply from SEBO (UK) Ltd

Thank you for your positive review! It is great to hear that your E1 Pet machine serves you well and you find all features on the machine useful.

Rated 1 out of 5 stars

Poor suction on Airbelt vacuums

So... my first Sebo vacuum cleaner inspired me to write my first ever review online and I raved about how great it was: my daughter and I both had very long hair and found other vacuums would roll this around on the carpet and not pick it up, not the Volcano! It was great.
Roll forward about 8 years - my old Sebo went up in a puff of black smoke. Booo. It would be well over £100 to repair it so it was sadly consigned to the tip, a real pity as I had every accessory possible for it.
I then purchased an Airbelt K1 Komfort ePower
Wow not even in the same league. It is rubbish!!
My hair is now really short (and my daughter has left home), so the hair on the carpet should be no problem, right?
Wrong. It gathers it all at the floor brush, then just rolls it backwards and forwards without enough suction to lift it off the carpet.
Frustratingly I have to detach the floor brush and bend down and manually vacuum the ball of hair off the carpet with the hose (minus the brush head).
I took a little video of this, but nowhere to post it on here.
Such a disappointment, especially after my first fantastic "brush" with Sebo.
I wouldn't recommend Sebo.

February 17, 2020
Unprompted review
SEBO (UK) Ltd logo

Reply from SEBO (UK) Ltd

Thank you for your review.

I am sorry to hear of your disappointment with your SEBO product.

This is certainly very unusual behaviour and not what we would expect from one of our machines. SEBO vacuums are designed and tested to clean different floor surfaces and deal with debris and hair.

As you have reported that your machine has poor suction and gathering of hair in the Floor Turbobrush, we would like to discuss this with you further.

Please can you contact the SEBO Helpdesk team on 01494 46 55 33 Monday to Friday between 8.30am and 5pm.

Kind Regards
SEBO Team

Rated 5 out of 5 stars

I have had a Sebo vacuum cleaner for donkey’s years!

I have had a Sebo vacuum cleaner for over 20 years, and it is still the most reliable and efficient cleaner ever. But, this morning, it started cutting out while using it. I called Sebo UK Customer Service, who listened to the cleaner over the phone, and suggested a couple of things to try. She then diagnosed a faulty cable connection and said that she would send an email with full details of how to solve this. The alternative would be to buy a new handle and flex at just under £50. Fantastic service, fantastic machine, and lovely lady! We will try fixing the cable, but quite honestly, £50 to get another few years is nothing compared to paying out on other appliances that last a couple of years if you’re lucky

November 21, 2019
Unprompted review
SEBO (UK) Ltd logo

Reply from SEBO (UK) Ltd

Hello there, That's great to hear that you have had satisfactory service from your vacuum cleaner and the team at SEBO. We thrive to give excellent service and it is wonderful to hear feedback like this! Thank you.

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