SECURICO CCTV Reviews 1,755

TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars

Absolutely brilliant service from start to finish! This company really knows how to take care of their customers. The team was incredibly professional, and they made sure I understood everything clear... See more

Rated 5 out of 5 stars

Amazing service from start to finish. This has given me complete peace of mind. 24-hour support is available whenever needed, which is very reassuring. The engineer was highly professional and took th... See more

Rated 5 out of 5 stars

The company is called securico cctv..the agent who helped with my query was called Ann.I had security cameras put up outside my property about 6 years ago and they have been superb at a very affordabl... See more

Rated 1 out of 5 stars

Aftercare is awful, they give a date to attend and simply dont turn up or they will call on the day day to say they cant make it. 5 months from the beginning of the issue its not resolved and you cant... See more

Company details

  1. Security Equipment Store
  2. Audio Visual Equipment Repair Service
  3. Closed Circuit Television Store
  4. Security System Installer
  5. Security System Supplier

Information provided by various external sources

Securico CCTV is one of the leading CCTV installers in the UK with over 10 years experience in the CCTV industry. We offer the latest technologies in CCTV security systems to homes and businesses throughout the UK. We provide effective security solutions to our clients through professional CCTV systems installation, an excellent maintenance service and a one year on-site warranty with every system installed. We have a team of qualified and experienced engineers to carry out CCTV camera installations and to give unlimited advice on home and business security. At Securico CCTV, we strive to deliver the best by offering products and services that are both reliable and affordable. When it comes to price, we offer guaranteed lowest prices on home CCTV security systems and business CCTV systems. Our remote CCTV surveillance system gives you the ability to monitor the activities around your property from anywhere in the world.


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4.2

Great

TrustScore 4 out of 5

2K reviews

5-star
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Replied to 30% of negative reviews

Typically takes over 1 month to reply

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Rated 5 out of 5 stars

Great system and great service from…

Great system and great service from these guys. Can't fault the installation, v tidy and ... no collateral damage - impressive!
Second time I've used Securico which speaks volumes.

July 19, 2023
SECURICO CCTV logo

Reply from SECURICO CCTV

Dear P Crawford,

Thank you for your repeat custom and 5 star review!

Kind regards,

Securico CCTV Customer Services

Rated 5 out of 5 stars

Brilliant , professional & top notch

This is a professional operating system which provides an extra level of security to one’s home . I have used this company for some years and they are extremely professional . I have upgraded the box once. The quality of the images and the fact that I can download the app and use my cameras all over the world is brilliant. I wouldn’t be without the cctv and I highly recommend Sam ( the owner) and staff such as Billy who go the extra mile to assist if I ever don’t understand something or as in recently , needed to connect to a new router . It’s really great having the safety net.

July 11, 2023
Unprompted review
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Reply from SECURICO CCTV

Dear Miranda,

Thank you for your review and for mentioning Sam and Billy.

We appreciate your continued custom.

Kind regards,

Securico CCTV Customer Services

Rated 5 out of 5 stars

Securico cctv outstanding

I had Securico cctv cameras installed yesturday. This is the 2nd time I have used Securico. Sam Caan, josh and the rest of the team have been fantastic. Their installer's Marian and Daniel were very prompt time wise and they called letting me know they were on their way in around 10 to 15 minutes and they were. They were very good and were very helpful and polite, explained the installation. They got on with the installation without stopping. Their team work was outstanding. They went through the setup on my mums devices. They never left any mess, very efficient. I would highly recommend Securico cctv installer's to anyone who needs a great installation. It was a great experience. The team were very polite and helpful in every way.

July 10, 2023
Unprompted review
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Reply from SECURICO CCTV

Dear Cathy,

That is great to hear. Thank you for your review and repeat custom.

Kind regards,

Securico CCTV Customer Services

Rated 5 out of 5 stars

Great lad

Great lad, did a good job , and pleasant to talk to. I’m really happy with my new camera, definitely upgraded from my old one, so thank you very much. Very happy.

July 9, 2023
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Reply from SECURICO CCTV

Dear Ms Baker,

Great to hear you are happy with the upgrade!

Thank you for your review.

Kind regards,

Securico CCTV Customer Services

Rated 5 out of 5 stars

Had a trespassers on my property and…

Had a trespassers on my property and they looked like they we after my cars so wanted to upgrade my security. They came and installed 3 cameras the day after I called them. Quality service.

July 4, 2023
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Reply from SECURICO CCTV

Dear Mr Garratt,

I hope the CCTV has helped you feel more at ease.

Thank you for your review.

Kind regards,

Securico CCTV Customer Services

Rated 5 out of 5 stars

I have had Securico cctv camera…

I have had Securico cctv camera installer's in today. Their installer's were very prompt time wise and they give me a call. Telling that they were on their way in around 10 to 15 minutes and they were. They were very good and were very helpful and polite went through the process of the installation. They got on with the installation and they did stop the whole time they were in the property. There team work was fortless. They went through the setup both on the tv and our phones to. Plus they were very clean. They never left any mess.I would highly recommend Securico cctv installer's to anyone. Who needs a great installation. I can't fort there service what so ever. It was a great experience. The team were very polite and helpful in every way.

July 3, 2023
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Reply from SECURICO CCTV

Dear Mr Nicholls,

Thank you very much for leaving your review. We appreciate you adding lots of detail about the experience you had.

Your welcome emails have some user guides as well as details about how to get support, just in case you need it.

Thanks once again for your custom!

Kind regards,

Securico CCTV Customer Services

Rated 5 out of 5 stars

Awesome service from to finish

Awesome service from start to finish, and very happy with the product. Thanks Sam for sorting.

July 3, 2023
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Reply from SECURICO CCTV

Dear Lee q,

Thank you for your review.

We are pleased to hear you are happy with your new system.

If you have not already, please have a look at your welcome emails which contain lots of useful info.

Kind regards,

Securico CCTV Customer Services

Rated 5 out of 5 stars

I am really appreciated of all CCTV…

I am really appreciated of all CCTV team they did such a great job
But I thought it will be with the alarm
Could u tell me how is alarm system install together with camera
Thank you

June 25, 2023
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Reply from SECURICO CCTV

Dear Ziaullah,

Thank you for your review.

I'll pass on your message to the support team, but if you need any assistance in the future if you can email support@securicocctv.co.uk you'll get a fast response direct from the support team.

Kind regards,

Securico CCTV Customer Services

Rated 5 out of 5 stars

Service Excellence

The selection through to installation of the cctv system was managed very professionally. Our expectations were set realistically about the product suitability and the SecuriCo did not disappoint in their delivery. Everything went well and according to the agreed schedule!

June 5, 2023
Rated 5 out of 5 stars

Very quick easy process

Very quick easy process. Installation was quick and thorough. Engineer was polite and helpful.

June 5, 2023
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Reply from SECURICO CCTV

Dear Mr Francis,

Thank you for your review.

Kind regards,

Securico CCTV Customer Services

Rated 5 out of 5 stars

Very Professional from start to finish

Very Professional from start to finish. Sam explain everything clearly to me prior to my fitting and Morese ( I think that was his name) was respectful, tidy and pleasant and explained how to use the system clearer I’d highly recommend this company and their product

June 4, 2023
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Reply from SECURICO CCTV

Dear Ms Evans,

Thank you for your review and recommendation.

Kind regards,

Securico CCTV Customer Services

Rated 5 out of 5 stars

Exceptional Professionalism

Mihail and Lorenzo were fantastic! They were courteous, professional and came up with creative solutions in my bar. This is the 2nd time I’ve used Securico CCTV…and it won’t be the last.

June 8, 2023
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Reply from SECURICO CCTV

Dear Mr Davies,

Thank you for your review and repeat custom.

Kind regards,

Securico CCTV Customer Services

Rated 5 out of 5 stars

Very helpful call centre

Very helpful call centre. And the engineer was very efficient and polite and friendly

May 30, 2023
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Reply from SECURICO CCTV

Dear Mr Graham,

Thank you for your review.

Kind regards,

Securico CCTV Customer Services

Rated 5 out of 5 stars

Very good support from Seccurico

Very good support from Seccurico. Had an issue with a camera which was quickly sorted and followed up with a call to ensure all was working fine. Top class service. Highly recommend

June 6, 2023
Unprompted review
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Reply from SECURICO CCTV

Dear Srinivas,

Thank you for reviewing our technical support.

Kind regards,

Securico CCTV Customer Services

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