SECURICO CCTV Reviews 1,755

TrustScore 4 out of 5

4.2

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See what reviewers are saying

Rated 5 out of 5 stars

Absolutely brilliant service from start to finish! This company really knows how to take care of their customers. The team was incredibly professional, and they made sure I understood everything clear... See more

Rated 5 out of 5 stars

Amazing service from start to finish. This has given me complete peace of mind. 24-hour support is available whenever needed, which is very reassuring. The engineer was highly professional and took th... See more

Rated 5 out of 5 stars

The company is called securico cctv..the agent who helped with my query was called Ann.I had security cameras put up outside my property about 6 years ago and they have been superb at a very affordabl... See more

Rated 1 out of 5 stars

Aftercare is awful, they give a date to attend and simply dont turn up or they will call on the day day to say they cant make it. 5 months from the beginning of the issue its not resolved and you cant... See more

Company details

  1. Security Equipment Store
  2. Audio Visual Equipment Repair Service
  3. Closed Circuit Television Store
  4. Security System Installer
  5. Security System Supplier

Information provided by various external sources

Securico CCTV is one of the leading CCTV installers in the UK with over 10 years experience in the CCTV industry. We offer the latest technologies in CCTV security systems to homes and businesses throughout the UK. We provide effective security solutions to our clients through professional CCTV systems installation, an excellent maintenance service and a one year on-site warranty with every system installed. We have a team of qualified and experienced engineers to carry out CCTV camera installations and to give unlimited advice on home and business security. At Securico CCTV, we strive to deliver the best by offering products and services that are both reliable and affordable. When it comes to price, we offer guaranteed lowest prices on home CCTV security systems and business CCTV systems. Our remote CCTV surveillance system gives you the ability to monitor the activities around your property from anywhere in the world.


Contact info

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4.2

Great

TrustScore 4 out of 5

2K reviews

5-star
4-star
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1-star

Replied to 30% of negative reviews

Typically takes over 1 month to reply

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Rated 5 out of 5 stars

Great company

Excellent service from initial enquiry to installation ( less than 24 hours later). Engineer who installed the cameras was very accommodating with our slightly awkward proerty!

June 5, 2023
SECURICO CCTV logo

Reply from SECURICO CCTV

Dear Ms Spear,

Thank you for your review.

Kind regards,

Securico CCTV Customer Services

Rated 5 out of 5 stars

Luke very patient and polite and…

Luke very patient and polite and called when he said he would.solved my issues.

June 5, 2023
Unprompted review
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Reply from SECURICO CCTV

Dear Cwn

Thank you for reviewing our technical support.

Kind regards,

Securico CCTV Customer Services

Rated 5 out of 5 stars

2nd time we have used this company for…

2nd time we have used this company for our businesses. Always polite & communication is great.
Thanks for another job done!

June 1, 2023
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Reply from SECURICO CCTV

Dear Ms Jackson,

Thank you for your review and your repeat custom.

Kind regards,

Securico CCTV Customer Services

Rated 5 out of 5 stars

Done professional job.

Done professional job.

Satisfaction.

May 31, 2023
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Reply from SECURICO CCTV

Dear Chohan,

Thank you for your custom and for reviewing your new CCTV installation.

Kind regards,

Securico CCTV Customer Services

Rated 5 out of 5 stars

Very professional

Very professional.
Fixed everything and cameras are at a good angle.
Pleased with the service.

May 30, 2023
Unprompted review
SECURICO CCTV logo

Reply from SECURICO CCTV

Dear Dr Sheldon,

Thank you for reviewing our aftercare services.

Kind regards,

Securico CCTV Customer Services

Rated 5 out of 5 stars

Very pleased with the experience…

Very pleased with the experience throughout and I would recommend Securico to others.

May 29, 2023
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Reply from SECURICO CCTV

Dear CP,

Thank you for your review and the recommendation.

Kind regards,

Securico CCTV Customer Services

Rated 5 out of 5 stars

CCTV camera

As expected, they done good upgrading my CCTV cameras. The 2 Technician/ENgineers are excellent!, (Mikhail/Lorenzo), they know exactly what they are doing.Can be well recommended to anyone.,thanks.

May 28, 2023
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Reply from SECURICO CCTV

Dear Mr Bauyon,

Thank you for reviewing your CCTV upgrade.

We appreciate your custom.

Kind regards,

Securico CCTV Customer Services

Rated 5 out of 5 stars

I am not very good at technology

I am not very good at technology. Luke had a lot of patience.

May 24, 2023
Unprompted review
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Reply from SECURICO CCTV

Dear Sampatha,

Thank you for taking time to review your technical support session with Luke.

Kind regards,

Securico CCTV Customer Services

Rated 1 out of 5 stars

This company is a major Con!

This company is a major Con!! If you have any systems from them over 3 years, just bin it regardless of how robust it has been!! You are guaranteed to be ripped to shreds by this company!! Ignore at your peril!

May 24, 2023
Unprompted review
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Reply from SECURICO CCTV

Dear Ana Anyaeji

I have sent you details of our complaints procedure. Please send in your complaint and it will be addressed by the customer services manager.

Kind regards,

Securico CCTV Customer Services

Rated 5 out of 5 stars

Polite tidy workers

Polite tidy workers, installed informing me as they worked.Good lads.

May 22, 2023
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Reply from SECURICO CCTV

Dear Mr Stockwell,

Great to hear all went well. And thank you for leaving us a 5 star review!

Kind regards,

Securico CCTV Customer Services

Rated 5 out of 5 stars

Happy customer

Can’t remember the lads name that fitted the cameras for me.
He was nice and polite to speak too, fitted cameras in the best places to see around the garden, one on the front of the house and one at the back, left properly clean and tidy ( you wouldn’t know he’d been ) and set it all up for me and explained how to use it. Well pleased thank you.

May 21, 2023
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Reply from SECURICO CCTV

Dear Customer

Thank you for leaving us a 5 star review!

Glad to hear all is to your liking.

Kind regards,

Securico CCTV Customer Services

Rated 5 out of 5 stars

Sam Caan walked us through every step…

Sam Caan walked us through every step of the way and recommended the highest specifications for our installation. Pricing was competitive versus other quotes of lesser equipment. Date for installation was fast and the team that installed plus the technical backup was first rate. After only one week we had a major incident that was captured perfectly on film enabling us to give full information to the local police.

May 2, 2023
Unprompted review
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Reply from SECURICO CCTV

Dear Charles,

Sorry to hear you had an incident.

I'm really glad to hear it was captured on your CCTV though!

We wish you the best.

Securico CCTV

Rated 5 out of 5 stars

Really professional install

Really professional install. Thank you.

May 9, 2023
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Reply from SECURICO CCTV

Dear Mr Wells,

Perfect, that's what we like to hear. Thank you for your review.

Kind regards,

Securico CCTV Customer Services

Rated 5 out of 5 stars

Excellent service

Excellent service. Very efficient

May 9, 2023
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Reply from SECURICO CCTV

Dear Mr Carter,

Great to hear, thank you for your review.

Kind regards,

Securico CCTV Customer Services

Rated 5 out of 5 stars

Very knowledgeable people

Very knowledgeable people. Excellent response time, and sorted the problem by phone.
I can honestly recommend them.
5*

May 2, 2023
Unprompted review
SECURICO CCTV logo

Reply from SECURICO CCTV

Dear D. Maloney,

We appreciate you taking the time to review your tech support experience.

Kind regards,

Securico CCTV Customer Services

Rated 5 out of 5 stars

Home Security Camera

Polite, prompt, full of advice as to positioning and scope, and helpful with all questions. I would not hesitate to recommend Securico to other customers.

April 25, 2023
SECURICO CCTV logo

Reply from SECURICO CCTV

Dear SC,

Thank you very much for your review and recommendation.

Kind regards,

Securico CCTV Customer Services

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