Absolutely brilliant service from start to finish! This company really knows how to take care of their customers. The team was incredibly professional, and they made sure I understood everything clear... See more
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Amazing service from start to finish. This has given me complete peace of mind. 24-hour support is available whenever needed, which is very reassuring. The engineer was highly professional and took th... See more
The company is called securico cctv..the agent who helped with my query was called Ann.I had security cameras put up outside my property about 6 years ago and they have been superb at a very affordabl... See more
Aftercare is awful, they give a date to attend and simply dont turn up or they will call on the day day to say they cant make it. 5 months from the beginning of the issue its not resolved and you cant... See more
Company details
- Security Equipment Store
- Audio Visual Equipment Repair Service
- Closed Circuit Television Store
- Security System Installer
- Security System Supplier
Information provided by various external sources
Securico CCTV is one of the leading CCTV installers in the UK with over 10 years experience in the CCTV industry. We offer the latest technologies in CCTV security systems to homes and businesses throughout the UK. We provide effective security solutions to our clients through professional CCTV systems installation, an excellent maintenance service and a one year on-site warranty with every system installed. We have a team of qualified and experienced engineers to carry out CCTV camera installations and to give unlimited advice on home and business security. At Securico CCTV, we strive to deliver the best by offering products and services that are both reliable and affordable. When it comes to price, we offer guaranteed lowest prices on home CCTV security systems and business CCTV systems. Our remote CCTV surveillance system gives you the ability to monitor the activities around your property from anywhere in the world.
Contact info
Head Office: Basepoint Business Centre, Isidore Rd, Bromsgrove, B60 3ET, London, United Kingdom
- 0330 222 1637
- support@securicocctv.co.uk
- securicocctv.co.uk
You should know
4.2
Great
2K reviews
Replied to 30% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great company
Excellent service from initial enquiry to installation ( less than 24 hours later). Engineer who installed the cameras was very accommodating with our slightly awkward proerty!
June 5, 2023
Reply from SECURICO CCTV
Dear Ms Spear,
Thank you for your review.
Kind regards,
Securico CCTV Customer Services
Luke very patient and polite and…
Luke very patient and polite and called when he said he would.solved my issues.
June 5, 2023
Unprompted review
Reply from SECURICO CCTV
Dear Cwn
Thank you for reviewing our technical support.
Kind regards,
Securico CCTV Customer Services
2nd time we have used this company for…
2nd time we have used this company for our businesses. Always polite & communication is great.
Thanks for another job done!
June 1, 2023
Reply from SECURICO CCTV
Dear Ms Jackson,
Thank you for your review and your repeat custom.
Kind regards,
Securico CCTV Customer Services
Reply from SECURICO CCTV
Dear Chohan,
Thank you for your custom and for reviewing your new CCTV installation.
Kind regards,
Securico CCTV Customer Services
Very professional
Very professional.
Fixed everything and cameras are at a good angle.
Pleased with the service.
May 30, 2023
Unprompted review
Reply from SECURICO CCTV
Dear Dr Sheldon,
Thank you for reviewing our aftercare services.
Kind regards,
Securico CCTV Customer Services
Polite and efficient thank you
June 1, 2023
Unprompted review
Reply from SECURICO CCTV
Dear Mr Bartlett,
Thank you for reviewing your technical support experience.
Kind regards,
Securico CCTV Customer Services
Very pleased with the experience…
Very pleased with the experience throughout and I would recommend Securico to others.
May 29, 2023
Reply from SECURICO CCTV
Dear CP,
Thank you for your review and the recommendation.
Kind regards,
Securico CCTV Customer Services
CCTV camera
As expected, they done good upgrading my CCTV cameras. The 2 Technician/ENgineers are excellent!, (Mikhail/Lorenzo), they know exactly what they are doing.Can be well recommended to anyone.,thanks.
May 28, 2023
Reply from SECURICO CCTV
Dear Mr Bauyon,
Thank you for reviewing your CCTV upgrade.
We appreciate your custom.
Kind regards,
Securico CCTV Customer Services
I am not very good at technology
I am not very good at technology. Luke had a lot of patience.
May 24, 2023
Unprompted review
Reply from SECURICO CCTV
Dear Sampatha,
Thank you for taking time to review your technical support session with Luke.
Kind regards,
Securico CCTV Customer Services
This company is a major Con!
This company is a major Con!! If you have any systems from them over 3 years, just bin it regardless of how robust it has been!! You are guaranteed to be ripped to shreds by this company!! Ignore at your peril!
May 24, 2023
Unprompted review
Reply from SECURICO CCTV
Dear Ana Anyaeji
I have sent you details of our complaints procedure. Please send in your complaint and it will be addressed by the customer services manager.
Kind regards,
Securico CCTV Customer Services
Polite tidy workers
Polite tidy workers, installed informing me as they worked.Good lads.
May 22, 2023
Reply from SECURICO CCTV
Dear Mr Stockwell,
Great to hear all went well. And thank you for leaving us a 5 star review!
Kind regards,
Securico CCTV Customer Services
Happy customer
Can’t remember the lads name that fitted the cameras for me.
He was nice and polite to speak too, fitted cameras in the best places to see around the garden, one on the front of the house and one at the back, left properly clean and tidy ( you wouldn’t know he’d been ) and set it all up for me and explained how to use it. Well pleased thank you.
May 21, 2023
Reply from SECURICO CCTV
Dear Customer
Thank you for leaving us a 5 star review!
Glad to hear all is to your liking.
Kind regards,
Securico CCTV Customer Services
Fast efficient from start to finish
May 15, 2023
Reply from SECURICO CCTV
Dear Mr Brewster
Thank you for your review!
Best regards
Securico CCTV
Very efficient knows what they were…
Very efficient knows what they were doing. even cleaned up
May 3, 2023
Reply from SECURICO CCTV
Dear Ms Weaver
Thank you for your review!
Best regards
Securico CCTV
Sam Caan walked us through every step…
Sam Caan walked us through every step of the way and recommended the highest specifications for our installation. Pricing was competitive versus other quotes of lesser equipment. Date for installation was fast and the team that installed plus the technical backup was first rate. After only one week we had a major incident that was captured perfectly on film enabling us to give full information to the local police.
May 2, 2023
Unprompted review
Reply from SECURICO CCTV
Dear Charles,
Sorry to hear you had an incident.
I'm really glad to hear it was captured on your CCTV though!
We wish you the best.
Securico CCTV
Reply from SECURICO CCTV
Dear Mr Wells,
Perfect, that's what we like to hear. Thank you for your review.
Kind regards,
Securico CCTV Customer Services
Reply from SECURICO CCTV
Dear Mr Carter,
Great to hear, thank you for your review.
Kind regards,
Securico CCTV Customer Services
Excellent advice and professional job by the engineers.
Excellent advice and the two engineers were very professional in all aspects of the job.
May 8, 2023
Reply from SECURICO CCTV
Dear Therese,
That's good to hear, thank you for your review.
Kind regards,
Securico CCTV Customer Services
Very knowledgeable people
Very knowledgeable people. Excellent response time, and sorted the problem by phone.
I can honestly recommend them.
5*
May 2, 2023
Unprompted review
Reply from SECURICO CCTV
Dear D. Maloney,
We appreciate you taking the time to review your tech support experience.
Kind regards,
Securico CCTV Customer Services
Home Security Camera
Polite, prompt, full of advice as to positioning and scope, and helpful with all questions. I would not hesitate to recommend Securico to other customers.
April 25, 2023
Reply from SECURICO CCTV
Dear SC,
Thank you very much for your review and recommendation.
Kind regards,
Securico CCTV Customer Services
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