Select Home Warranty Reviews 

6,404
•
TrustScore 3 out of 5

3.2

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Review summary

Created with AI, based on recent reviews

Considering 1,100 reviews, most reviewers were somewhat happy with their experience overall. Consumers frequently praise the staff for being professional, courteous, patient, and very helpful when setting up plans and explaining policy details. Reviewers appreciate the straightforward purchasing process, finding that representatives provide clear guidance and good introductory rates. Some reviewers were not happy with the claim approval process and overall customer service. People reported experiencing significant difficulties getting support, facing long delays, and dealing with unexpected denials for various covered repairs. Customers also frequently noted communication barriers, language difficulties, and a lack of assistance when trying to resolve urgent issues.

What people talk about most

Service

Clients share ambiguous opinions on service, as some reviewers praised polite sales representatives and... See more

Staff

Reviewers highlight positive aspects of staff, noting that sales representatives and technicians are... See more

Customer service

Consumers find customer service to be deeply frustrating, with reviewers reporting months of silence on... See more

Warranty

Users describe ambiguous interactions with warranty plans, as some customers report extreme frustration and... See more

Claim

Customers had negative experiences with claim handling, frequently reporting frustration over denied coverage... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Ease of site usage. Filing claims are simple. If there's any issues with the technician (not on time/showing up etc), customer service will try to remedy the situation promptly.

Rated 4 out of 5 stars

Mark, worked hard to convince that if i resign up I won't be disappointed! I did have a major issue in 2024 with A/C and the service tech was not too expencied with what he was doing and not professi... See more

Rated 5 out of 5 stars

I've used Select Home Warranty for many years, and their customer service is very good. Also, even when a technician came to my house and couldn't fix my appliance, Select still tried to make it rig... See more

Rated 5 out of 5 stars

Jerry did an excellent job of finding me the best plan to fit my budget. He was informative, professional and friendly. It seems like the plan I chose will meet all of my needs. I was impressed tha... See more


Company details

  1. Insurance Agency

Written by the company

Select Home Warranty helps homeowners protect their homes and budgets from the unexpected cost of covered appliance and home-system breakdowns. We offer affordable home warranty plans covering many of the systems and appliances homeowners rely on every day, including heating, cooling, plumbing, electrical systems, refrigerators, washers, dryers, and more. Our goal is simple: make home protection straightforward, affordable, and accessible. With multiple coverage options, a nationwide network of service professionals, and a dedicated customer service team, we’re here to help when covered problems arise. Whether you’re buying a home or protecting the one you already own, Select Home Warranty provides added peace of mind for homeowners nationwide. Coverage, limitations, exclusions, and service fees vary. See your service agreement for complete details.


Contact info

3.2

Average

TrustScore 3 out of 5

6K reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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3.2

All reviews

(6,404)

1,082 reviews in the last 12 months

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Rated 4 out of 5 stars

Pay less for home insurance

The policy cost is less compared to other vendors. The signing process was also very staright forward. Hope the service will be good as well for the policy period.

September 14, 2026
Unprompted review
Rated 1 out of 5 stars

They I had pay for my own contractors …

They I had pay for my own contractors because every one is booked I called 2 of there contractors and they said they are not working with select home warranty any more due to the fact they did not pay for the jobs that they have done for them so It's been almost 4 weeks and still not have and here it is 10/14 i had to get work done at m6 house so I had to scrape mo ey to pay for services at my residence I want to give them a 0 but it is not on the reviews boardv so if anyone get them for a home warranty company I say enter at your own risk

August 22, 2026
Unprompted review
Rated 5 out of 5 stars

I signed up with Select Home Warranty…

I signed up with Select Home Warranty with Fred the Sales Associate. He was professional and offered me a good deal and promised me to give the best possible service. I was with Choice Home Warranty for some time but lately had problems getting the essential coverage so I decided to switch to Select Home Warranty

September 14, 2026
Unprompted review
Rated 4 out of 5 stars

Mark

Mark, worked hard to convince that if i resign up I won't be disappointed! I did have a major issue in 2024 with A/C and the service tech was not too expencied with what he was doing and not professional in a personal car and no name on his shirt and spoke broken English.
But I will give another year as a 2nd chance.

September 14, 2026
Unprompted review
Rated 5 out of 5 stars

SHWR

The service representative was helpful in explaining that 1 month is required to review the policy. Hopefully Select Home Warranty will fulfill our home needs in the future.

September 14, 2026
Unprompted review

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