Selectra Reviews 7,729

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Camila Quéré was efficient, kind, and respectful of my time. The overall process was extremely quick and effortless and she guided me throughout all steps, and gave me the information I needed, and... See more

Rated 5 out of 5 stars

Camila was amazing! I have never had such good support and quick responses as Camila provided, she has truly been pushing on the right spots and with clear communication we have solved many issu... See more

Rated 5 out of 5 stars

It gives me great please to write about our experience in working with Mr. Jose Martinez to set up our French utilities and services. From the very beginning he was extremely pleasant, understandin... See more

Rated 5 out of 5 stars

Mehdi is an excellent support member. He had a complicated case i think to deal with due to SFR being very difficult. He went above and beyond to make sure this situation was corrected. He was polite... See more

Company details

Written by the company

Site d'information sur les contrats de la maison : énergie, télécoms et assurances.


Contact info

4.8

Excellent

TrustScore 5 out of 5

8K reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Change your electricity in one phone call and save money. Carine will help you in English.

I was unhappy with my current rate of electricity, it seemed to get more expensive despite trying to be more economical at home. I belong to an English living in France Facebook page and I posted asking for advice. Someone recommended Carine Prost at Selectra who I contacted. She changed my provider immediately, her English was perfect, the process was easy and she was very easy to deal with. I would highly recommend contacting her for the changing of your utilities she is highly knowledgeable. Thanks Carine.

September 23, 2024
Unprompted review
Rated 5 out of 5 stars

Exceptional Service from Camila Quéré

Camila Quéré was very clear and informative with each step. She laid out options well and took the time to clarify each question I had. It was a pleasure to finalize details with her help and I felt like I was in safe hands with the decisions I made thanks to her! Her English is super good as well and nothing was lost in translation.

September 17, 2024
Unprompted review
Rated 5 out of 5 stars

Carine Prost solved all my problems

I had an extraordinary experience talking to Carine Post from Selectra and I am very happy and satisfied. Selectra is the best and reliable company for English speakers to solve all their problems. Carine Prost explained everything to me in detail and I have no confusion about anything. I am using their services now. Carine Prost is a wonderful person and very friendly. I wish her all the best. 🥰🥰👏👏
Thank you sooo much, dear Carine. 🌹🥰

September 12, 2024
Unprompted review
Rated 5 out of 5 stars

I had a great experience talking to…

I had a great experience talking to Carine on the phone! She was super friendly, easy to talk to, and really listened to what I had to say. She answered all my questions clearly and made sure I felt understood. Her positive attitude and helpfulness made the whole conversation really smooth. Thanks, Carine, for making everything so easy!

September 10, 2024
Unprompted review
Rated 5 out of 5 stars

Carine was simply superb

Carine was simply superb, and a credit to your organisation. She took over 2 hours to talk through a number of options to 3 foreign families simultaneously - and provided great advice and support. We could not be more impressed & thankful for her service! Bravo Carine!!

September 2, 2024
Unprompted review

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