Selecttrucks Reviews 83

TrustScore 4 out of 5

4.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 46 reviews, reviewers had a great experience with this company. Customers are really happy with the staff, finding them knowledgeable, helpful, and not pushy, which makes the buying process pleasant. People consistently praise the quality of the products, often noting that vehicles are in excellent condition and good value. The service provided is frequently described as exceptional, with many consumers appreciating the straightforward and hassle-free experience. Reviewers are particularly impressed with the excellent customer service, highlighting great communication and a willingness to go above and beyond. However, some customers also mentioned issues with communication, describing it as slow or rude, and a few experienced problems with vehicles not being as described or sales falling through unexpectedly.

What people talk about most

Staff

Customers consistently note positive experiences with staff. Many reviewers praise the staff for being... See more

Product

Reviewers highlight positive aspects of the product, consistently expressing satisfaction with their... See more

Service

Consumers find service to be positive. Many reviewers praise the professional and honest advice, noting that... See more

Quality

Customers consistently report positive experiences with the quality of vehicles. Many reviewers were... See more

Customer service

Reviewers mention positive feedback about customer service. Customers consistently praise the excellent... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Nothing but praise for Keith and the team from me! I bought a Mitsubishi L200 from Select Trucks, there was a wide range to choose from and we settled on a lovely automatic Barbarian which we call Bar... See more

Rated 5 out of 5 stars

Recently bought a Jeep Wrangler Unlimited from Keith. Dealing with him has been a pleasure. He is fair, considerate, not pushy at all and has provided exemplary service before the sale and since. For... See more

Rated 5 out of 5 stars

We recently bought a 2005 Ford Ranger from Keith. It is in exceptional condition, as well as being good value. It is a real gem and we have been getting lots of envious glances! Keith is knowledgea... See more

Rated 5 out of 5 stars

Recently purchased a Ford Ranger from Keith at Select Trucks and we are very happy with it. Keith was very knowledgeable and pleasant to deal with, not pushy at all, and the whole process was very str... See more



Contact info

4.2

Great

TrustScore 4 out of 5

83 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 42% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Keith and his team are fantastic

Keith and his team are fantastic - professional, knowledgeable and 100% solid in the way they conduct their business.
I bought a great Mazda B2500 that was the mainstay of my gardening business and Keith has now helped me to find it a new home. Anytime I wasn't sure where to go for parts etc they were able to help. My pick-up saw good service and I shall be back when I'm ready for that "retirement" present.
You'll be hard pressed to find a better business if you're in the market for a pick-up. Thanks for a great experience Keith!

October 14, 2024
Unprompted review
Rated 5 out of 5 stars

Above & Beyond helpful

We spent a while trying to track down a really solid older Ford Ranger, after no luck on the private market, we went to view one with Keith, but it wasn't quite up to what we wanted (just technical spec), he then went above and beyond and helped us find our perfect truck, ultimately a lovely 2008 Wildtrak. Mechanically solid, and with an almost showroom new interior. He also sorted out a canopy for us, and has been great to keep in contact with afterwards should I have any questions about servicing/upgrading parts. Highly recommended if you're after a really great used pickup!

July 15, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent Service

I don't really write reviews however I am making an exception!

I bought my rather lovely Jeep Wrangler just over a week ago and I absolutely love it! This was all made even better because of the excellent service I received. From the initial contact through to a couple of bits that were sorted after the sale, Keith and the rest of the guys were so helpful and went above and beyond to get things done. I would like to just add, that the couple of things that needed to be sorted, I did know about at the point of sale. Its refreshing to deal with people that you genuinely feel are trustworthy when making a large purchase and I would not hesitate to recommend them to family and friends (which I already have). I would definitely use them again, although I love my new jeep, so hopefully I won't need to. Although I do feel if I have any questions, that I could go back and pick their brains and they would be happy to help.

August 7, 2024
Unprompted review
Rated 5 out of 5 stars

This is the second pick up truck I have…

This is the second pick up truck I have bought from select trucks. I was very happy with the first truck I bought it is used daily and although is over 14 years old has always been reliable and driven well. I believe the level of presentation of the vehicles Keith at select trucks provides is second to none. I looked at over 20 trucks before I initially bought the first truck from Keith. Had a couple of very small and minor issues that Keith helped out with immediately and fixed. Otherwise a very pleasant company and chap to deal with. I would recommend his company to anyone who was in the market for a similar vehicle.

July 1, 2024
Unprompted review
Rated 1 out of 5 stars

DO NOT BUY FROM HIM.

DO NOT BUY FROM HIM.
Sold me a truck riddled with rust and covered it up with underseal! Paid good money for a truck and less than 6 months later, it was deemed unsafe to drive.

You’ve been warned

April 20, 2024
Unprompted review
Rated 1 out of 5 stars

Buyer Beware!

Buyer Beware!! This guy does the used car business no favours. My son bought a truck from him knowing he’s in the armed forces and not paid too well and needed something reliable. Week one the exhaust fell off, week two the fuel tank ruptured. I drove the one and a half hour round trip for the first problem, Keith collected the truck for the fuel tank problem as it was undriveable, was reluctant to return it preferring me to collect but eventually he returned it. I noticed the following day that there were dents and scratch marks and broken reflector clearly where it had been strapped to the tow truck, Keith blamed it on me as I’d had it back for 24hrs! I wasn’t home when it was returned which is why I missed this issue and the symmetrical damage on both sides. He’s now blocked me and called me a fool. Maybe I am for buying a truck from him. Really poor attitude, rude, shoddy set up, no office. I now realise why he hides the number plates on his vehicles with his business logo, it’s so you can’t do a history check. He said my sons truck had only ever failed an MOT due to a light bulb which is true, what he failed to point out was the enormous amount of advisories due to rust, the truck was from Fife in Scotland by the sea and clearly couldn’t be sold up there. All in all a terrible experience and I wouldn’t trust his five star reviews. The truth is out!!! Do not buy from him you’ve been warned.

July 5, 2024
Unprompted review
Rated 5 out of 5 stars

Buy a great truck, eat, sleep, repeat!!

Bought a second lovely Ford Ranger from Selecttrucks this time for my son’s 18th (v lucky boy) we couldn’t be happier. Keith, we’re so chuffed with it, so many thanks for looking out for us and landing us with a great truck, you made the whole buying experience easy, straightforward even enjoyable!! Likely be back for the hatrick as my daughter Jess has also got the bug 😂. Best, Nick, Clare, Jake.

June 15, 2024
Unprompted review
Rated 5 out of 5 stars

Great experience

My experience with Keith has been warm and welcoming, even after I bought my truck he maintained regular support whenever needed. If you have any questions or concerns both himself and his mechanic Kris will be there to get you sorted. Buying second hand can often worry people but knowing the support available I feel very comfortable knowing spare parts and advice are always a phone call away.

Many thanks - Fraser & Kat

November 9, 2023
Unprompted review
Rated 5 out of 5 stars

Amazing Truck From A Genuine Website

I brought a truck a handful of months ago, a 03 plate, as listed accurately on the website the truck was exactly as it should have been as listed.
Keith was very accommodating and very helpful giving advice on the best model and very knowledgeable going out his way to help.

The truck has been more then excellent with no issues, Keith has also been seriously helpful when looking to buy extra covers and small additional items offering advice once again replying immediately.
If you are scrolling auto trader or any other websites I would 100% recommend getting in contact with keith And i am very pleased I found his company.

July 30, 2023
Unprompted review
Rated 5 out of 5 stars

Best customer service

Best customer service! Keith is so lovely, helpful and genuine. Had to bring my two children with me when purchasing my truck today and he was so understanding with them! Whole experience with select trucks was excellent and will definitely return in the future! Again thank you!

December 28, 2023
Unprompted review
Rated 5 out of 5 stars

I decided to purchase a truck to use…

I decided to purchase a truck to use for work throughout the week and use as a family vehicle on the weekends. I wasn’t sure what truck would be the most suitable for me, so I went to Selecttrucks as it’s not to far from me.Kieth went through all the different engines, models and cab lay outs with me to ensure we purchased the truck most suited. We decided on a Ford Rager, Selecttrucks MOT’ed it for a full year and gave us an extended warranty. There are a few age related mark on it, but it’s only expected on a pre owned vehicle. Overall I’m very happy with the service from Selecttrucks and I will be recommending them to my friends and family .

November 28, 2023
Unprompted review
Rated 5 out of 5 stars

really good service

really good service, really helpful and knowledgeable.

had a major issue with my truck (the cambelt snapped). it was just one of those things as it had been done previously and wasnt overdue. he sorted all the repairs no questions asked and went the extra mile to keep me updated and sorted everything with the garage.i simply told him the issue and he took it from there.

highly recommend

May 31, 2023
Unprompted review
Rated 5 out of 5 stars

There’s nothing bad I can say about select trucks

There’s nothing bad I can say about select trucks i traveled a good 2 hours from my location to be greeted by a gentleman called Kieth we negotiated a reasonable price and I bought a very nice reliable truck a couple years back unfortunately I wrote it off !
I returned this year to purchase yet again another very reliable clean truck nothing wrong with it at all probably the cleanest truck out there for its age !!
You couldn’t ask for a more reliable businessman when it comes to questions or help with troubleshooting problems quick with replies and very prompt so Thankyou Kieth will definitely use you guys when it come to upgrading in the future !!

August 24, 2023
Unprompted review
Rated 5 out of 5 stars

Attention to client relations

Attention to client relations. Communication excellent. Keith is always on hand to help, from the first enquiry to delivery.

I had never bought a car or vehicle at distance before. I asked Keith whether he could video the vehicle for the inspection process and he happily obliged.

I purchased a 20 year old pick up. Mazda B2500 It was as described when I arrived to collect. Of course it had marks and signs of age but you have to be realistic……it is a working vehicle so of course it is not going to be perfect! But it is fit for purpose, 10 fold!

Keith remains contactable for any questions and issues and has indeed help me with a small problem I had with the truck which as just a matter of wear and tear. He has provided me with the component to rectify the issue, no questions asked.

I would have no qualms with dealing with Select trucks again, in fact We are already thinking about purchasing another truck from this company in the future to extend our small fleet.

Apologies…..I forgot to mention that this transaction was done between UK and France, our base. As suggested before the process was seamless between the two countries.

Thanks Keith and the team.

September 11, 2023
Unprompted review
Rated 5 out of 5 stars

5 Star Service.

We bought a Ford ranger from select trucks, we were interested in any pick up but Keith took the time to explain the good and bad about each one. We are over the moon with the ranger ! It’s got a few marks here and there but is fine for a 14 year old pick up. We had a slight problem a week later with a electric window stopped working. Keith couldn’t of been more helpful and we went back and they fixed it whilst we waited. I would highly recommend select trucks.

November 10, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent experience

Very professional from the off, Keith was helpful and knowledgeable in all aspects and took the time to answer questions and concerns. Highly recommend Selecttrucks as a trusted supplier based on my experience

November 24, 2023
Unprompted review
Rated 5 out of 5 stars

Amazing service, brilliant company, great guy.

Keith is an absolute gentleman, super helpful, really honest and I couldn't recommend Select Trucks more. This was our first time buying a 'ute' and Keith took the time to talk us through the things to look for and the things that are important. Our (amazing) new Barbarian is in lovely condition, its 10 years old but its in great nick. I had found Select Trucks on line after a pretty hefty search across the country for the right car for the money I wanted to spend and ended up taking a drive over to Camberley to look at the one I've now bought. Keith took my wife to drive around the block on our test drive to make sure that she was comfortable with the car as well as I was, and helped me to fit cameras to the vehicle so that we had reverse parking assist . I honestly can't think what more he could have done - if only he sold cars too I could trade in the car when the time comes ! Big thank you Keith and all the best - if you are reading this and need a truck - give Keith a call. (ps love my new truck !!)

November 3, 2023
Unprompted review
Rated 5 out of 5 stars

Extremely helpful

After looking around with many wasted journeys we found select trucks online we
We're sent a walk round video by Keith of a Mitsubishi L200 what we was interested in purchasing he was very helpful we went to Camberley to look in person and it was described and looked exactly how it was in the video great condition low mileage extremely happy thankyou keith and team for making this such a easy process

August 8, 2023
Unprompted review
Rated 5 out of 5 stars

Bought a ford ranger from Keith few…

Bought a ford ranger from Keith few months back.
From the first phone call Keith went out his way to accommodate myself.
The car is 10 year's old and does have a few scratches but that's what you should expect.
Runs perfectly.
Would definitely recommend Keith to anyone looking for a ute.

September 29, 2023
Unprompted review
Rated 5 out of 5 stars

Purchased a Ford Ranger from this…

Purchased a Ford Ranger from this company and as I’m local I had popped in a few times and spoken with Keith. The Customer service was outstanding, he has helped with every question I had and I’m also very happy with the condition of the truck. Very happy Customer, would fully recommend this company. Thank you Keith.

November 1, 2023
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look