Selwyns Travel  Reviews 211

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 63 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, professionalism, and friendly demeanor, making every interaction pleasant. The service provided is frequently highlighted as excellent, with many people appreciating the efficiency and ease of their overall experience, from the initial booking process to the actual trips. Reviewers particularly commend the drivers for their accommodating nature, punctuality, and commitment to ensuring a smooth and comfortable journey, often going above and beyond expectations. The booking process is also noted for being straightforward and well-communicated, contributing to a stress-free experience for those planning holidays and events.

What people talk about most

Staff

People report positive experiences with staff, consistently praising their professionalism and helpfulness.... See more

Service

Consumers consistently express high satisfaction with the service provided. Many reviewers highlight the... See more

Booking process

Reviewers consistently express satisfaction with the booking process, describing it as quick, easy, and... See more

Holidays

Users describe positive interactions with holidays. Many customers express their loyalty, stating they will... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Brilliant service once again. From the initial booking with Sue, everything runs smoothly. We used this trip for families from Liverpool to Chester Zoo. Coach arrived well before booked time, as... See more

Company replied

Rated 5 out of 5 stars

This weekend we travelled to London, the bus was excellent, clean with WiFi on board. The communication with the office staff was 5* they listened and acted on every phonecall and made our trip go off... See more

Company replied

Rated 5 out of 5 stars

Mark our Driver was there well before 9 am and the party was not leaving until 9.30am. The coach was clean and comfortable. The driver was friendly and helped anyone get up the steps who had mobility... See more

Company replied

Rated 5 out of 5 stars

The customer services at selwyns is fantastic, the office staff are brilliant. However it was coach driver Andy who made our trip to Brixham amazing, nothing was too much trouble for him. Everyone on... See more

Company replied


Company details

  1. Tour Operator

Information provided by various external sources

Selwyns Travel is a leading coach operator located in North West England, with a enviable reputation for providing quality, reliability and value for money based on over 50 years’ experience.

Selwyns Travel

Written by the company

Selwyns Coach Hire offers a range of transport solutions including corporate, private coach hire, contract services, schools & colleges and group days out planning throughout the UK at affordable prices.

Contact info

4.8

Excellent

TrustScore 5 out of 5

211 reviews

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Replied to 100% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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Rated 5 out of 5 stars

Good company, professional and accommodating.

I have used Selwyns a number of times for school trips and never had an issue with them. They were even willing and able to accommodate a last minute change for us politely and professionally with no hassle.
Good company. We will use them again.

July 8, 2019
Unprompted review
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Reply from Selwyns Travel

Thank you for your great feedback. We hope to hear from you in the future.

Rated 5 out of 5 stars

Absolutely fantastic company

Absolutely fantastic company to deal with. Efficient comfortable service and a real community business that supports their local neighbours. Fantastic experience dealing with them from start to finish! 5 stars!

July 5, 2019
Unprompted review
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Reply from Selwyns Travel

Thank you for your feedback, Helen. We really appreciate your comments.

Rated 5 out of 5 stars

Sale Brass Whitfriday

Coach arrived on time, driver friendly and professional.
excellent coach skilfully handled
Would not hesitate to recommend this company, they were a pleasure to deal with.

June 17, 2019
Unprompted review
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Reply from Selwyns Travel

Thank you for your kind words and for choosing Selwyns Travel.

Rated 5 out of 5 stars

Coaches are always on time and clean

Coaches are always on time and clean. All drivers are very friendly

May 22, 2019
Unprompted review
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Reply from Selwyns Travel

Thank you for choosing Selwyns for your journeys - we hope to see you again!

Rated 5 out of 5 stars

Hen party trip to Liverpool

Fabulous service from Selwyns. Paul was lovely to us all and made sure we had a lovely time. Highly recommended value for money. Well done !

May 20, 2019
Unprompted review
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Reply from Selwyns Travel

Thank you so much for your kind words Pamela, we're so glad everything went well.

Rated 5 out of 5 stars

Excellent vehicle and friendly driver

Excellent vehicle and friendly driver, one of many bookings with this company. Well priced and always reliable,

April 24, 2019
Unprompted review
Selwyns Travel  logo

Reply from Selwyns Travel

Thank you Mark for your feedback & for choosing Selwyns. It is much appreciated.

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