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Selwyns Travel  Reviews 211

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TrustScore 5 out of 5

4.8

Tour Operator
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Review summary

Created with AI, based on recent reviews

Considering 63 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, professionalism, and friendly demeanor, making every interaction pleasant. The service provided is frequently highlighted as excellent, with many people appreciating the efficiency and ease of their overall experience, from the initial booking process to the actual trips. Reviewers particularly commend the drivers for their accommodating nature, punctuality, and commitment to ensuring a smooth and comfortable journey, often going above and beyond expectations. The booking process is also noted for being straightforward and well-communicated, contributing to a stress-free experience for those planning holidays and events.

What people talk about most

Staff

People report positive experiences with staff, consistently praising their professionalism and helpfulness.... See more

Service

Consumers consistently express high satisfaction with the service provided. Many reviewers highlight the... See more

Booking process

Reviewers consistently express satisfaction with the booking process, describing it as quick, easy, and... See more

Holidays

Users describe positive interactions with holidays. Many customers express their loyalty, stating they will... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Brilliant service once again. From the initial booking with Sue, everything runs smoothly. We used this trip for families from Liverpool to Chester Zoo. Coach arrived well before booked time, as... See more

Company replied

Rated 5 out of 5 stars

This weekend we travelled to London, the bus was excellent, clean with WiFi on board. The communication with the office staff was 5* they listened and acted on every phonecall and made our trip go off... See more

Company replied

Rated 5 out of 5 stars

Mark our Driver was there well before 9 am and the party was not leaving until 9.30am. The coach was clean and comfortable. The driver was friendly and helped anyone get up the steps who had mobility... See more

Company replied

Rated 5 out of 5 stars

The customer services at selwyns is fantastic, the office staff are brilliant. However it was coach driver Andy who made our trip to Brixham amazing, nothing was too much trouble for him. Everyone on... See more

Company replied

Company details

  1. Tour Operator

Information provided by various external sources

Selwyns Travel is a leading coach operator located in North West England, with a enviable reputation for providing quality, reliability and value for money based on over 50 years’ experience.

Selwyns Travel

Written by the company

Selwyns Coach Hire offers a range of transport solutions including corporate, private coach hire, contract services, schools & colleges and group days out planning throughout the UK at affordable prices.

Contact info

4.8

Excellent

TrustScore 5 out of 5

211 reviews

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1-star

Replied to 100% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

First Class Service

We were away for 4 days. Selwyns provided us with knowledgeable, helpful, friendly drivers who were always on time and always a pleasure to deal with. Equally, the office staff were efficient and responsive to any of our questions (of which there were many). Huge thanks to all the Selwyns Team.

June 20, 2024
Unprompted review
Rated 5 out of 5 stars

Efficient Service

A very efficient service providing group transportation from hotel to venue and collection again in the evening - would highly recommend.

May 22, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent Service

We have been using Selwyns Coaches for a number of years for our annual corporate event. The drivers are always on time and friendly. Our Manchester team are always happy with the service provided by Selwyns so they are always are first point of contact for any requirements as the service provided is always excellent.

May 16, 2024
Unprompted review
Rated 5 out of 5 stars

Brilliant service

Coaches arrived plenty of time before scheduled departure. Great comfortable coaches. Very professional drivers. Brilliant service overall. Highly recommend Selwyns from start to finish.

May 5, 2024
Unprompted review
Rated 4 out of 5 stars

Bus was on time and what I wanted

Bus was on time and what I wanted. However I am not sure about your driver asking my clients to tip him. That is not cool for me and needs addressing. A tip is a tip…drivers don’t ask for it.

April 10, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent friendly service from initial…

Excellent friendly service from initial enquiry to end.
Organised two coaches for day & evening guests to a wedding. Was unsure how to arrange but Sue was excellent and contacted the wedding venue to confirm arrangements.
Coaches arrived at times requested and guests were very happy.
Would definitely use again!

April 6, 2024
Unprompted review
Rated 5 out of 5 stars

Great experience from start to finish

Great experience from start to finish. Helpful, patient staff sorting the booking going back & to with different numbers & options. On the day, all was great with a friendly professional driver who was a great ambassador for the company. Would definitely use again!

March 10, 2024
Unprompted review
Rated 5 out of 5 stars

Trip to Wembley

I have used Selwyns for many years. Office staff friendly and professional. Coaches maintaned well with friendly drivers.

I hired 2 coaches for Liverpool Fc's trip to Wembley. Vehicles arrived on time, we had a great day !!

February 25, 2024
Unprompted review

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