I asked for the tracking code of my order, they replied with an email saying they would check instead of sending the code, and never responded again. A simple question without an answer.
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See what reviewers are saying
Fantastic customer service my daughter’s bracelet broke after a short time and they replaced it without question. Not many companies today would do this Really appreciated thank you 😊
Really lovely gift set I bought from here, great price and since opening it close to new year I've been wearing it every day since and don't worry about taking the jewellery off when in the shower or... See more
Company replied
Great delivery and rlly nice packaging. I’ve bought from here before and they’ve always been brilliant I’ve worn the the ring I bought from here last year in the sea and in the shower multiple times a... See more
Company replied
Company details
Written by the company
Everyday Wear Waterproof & Sweatproof Jewelry. Discovour our collection of beautiful necklaces rings earrings bracelets anklets and waist chains. Seola Jewelry are perfect for any occasion. You can keep them all day, the colour won't fade. Guarantee !
Contact info
United Kingdom
- Info@seolajewelry.uk
- seolajewelry.uk
4.1
Great
271 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 50% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
My order of necklace and earrings…
Having brought a necklace and earrings from Seola Jewellery for the first time, they are so lovely and the service was very quick. I have two items on order that are due to be in stock soon and looking forward to receiving them.
November 27, 2023
Reply from SEOLA JEWELRY
Thank you so much for sharing your kind feedback, Fraser - it makes our day to hear that you're happy with your recent purchases and hope you love your new pieces when they arrive too! 😍
Good very nice
November 27, 2023
Reply from SEOLA JEWELRY
Thank you so much for taking the time to share your feedback, Lee! 💕
What's Not To Love
Love the silver clover matching jewellery I've recently purchased and can't wait to wear on holiday as its water resistant. Very classy and affordable. Especially with the Black Friday discount. I'm very pleased ☺️
November 27, 2023
Reply from SEOLA JEWELRY
It's fab to hear that you love your Seola jewellery, Mary - we can't thank you enough for making the effort to share this feedback! ✨
First order with Seola and I am so impressed!
First order with Seola and I am so impressed. Quick delivery, smart presentation and the necklace feels and looks brilliant.
November 27, 2023
Reply from SEOLA JEWELRY
We're super grateful for the time you've taken to share your kind comments, Isabel - it means the world to us to hear that you're happy and we hope to see you again! 💍
Received my order today,the open clover…
Received my order today,the open clover necklace is very pretty,a birthday present for my daughter, a great price so please thank you
November 27, 2023
Reply from SEOLA JEWELRY
Thank you so much for going out of your way to review your recent purchase, Ann - we're glad you love it and hope your daughter does too!! 🤩
Beautiful jewellery...Reasonable price,
Beautiful jewellery...Reasonable price,
Great customer care..
Very happy with my purchases.
November 27, 2023
Reply from SEOLA JEWELRY
Thank you so much for taking the time out to share your recent experience, Susan - we're thrilled to hear that it's been a positive one! We hope to welcome you back soon 💖
Excellent service
Ordering was easy, I was kept informed of my orders progress and it was delivered so quickly. Excellent service.
November 14, 2023
Reply from SEOLA JEWELRY
Thank you so much for your positive feedback, Vanessa! We really appreciate you taking the time to share this and hope to see you again 💖
Quick delivery and excellent product…
Quick delivery and excellent product purchased as a Christmas gift and I’m sure my daughter in law will love it
November 12, 2023
Reply from SEOLA JEWELRY
It's fab to hear that you're happy with your latest purchase and we hope your daughter in law loves it too! Thanks so much for leaving us a review ✨
Lovely Jewellry
November 13, 2023
Reply from SEOLA JEWELRY
Thank you so much for your lovely feedback, Lorraine! 🤩
Fabulous Customer service …
My necklace unfortunately broke and it was replaced straight away . Very good customer service .
November 8, 2023
Reply from SEOLA JEWELRY
We appreciate you going out of your way to review your experience, Sian - we're delighted to hear that it's been a positive one! 💖
Great service
November 8, 2023
Reply from SEOLA JEWELRY
Thank you so much for taking the time to share your positive feedback, Margy!! 💕
I bought this for my granddaughter…
I bought this for my granddaughter because she loves it so much
November 6, 2023
Reply from SEOLA JEWELRY
Thank you so much for taking the time out to review your recent purchase, Julia! We're delighted to hear that your granddaughter loves her new Seola jewellery!! 🤩
amazing costumer service x
November 7, 2023
Reply from SEOLA JEWELRY
We really appreciate your 5-star review, Beau! We hope to see you again in the future! 💖
Amazing service and great customer…
Amazing service and great customer care. I can't fault the service I received from Seola
November 8, 2023
Reply from SEOLA JEWELRY
Thank you so much for taking the time to share your feedback, Nettie - we're so grateful for your kind comments and hope to see you again soon! 💕
Lovely bracelet and packaging
Lovely bracelet and packaging. Small issue but the customer service was excellent.
November 6, 2023
Reply from SEOLA JEWELRY
It's great to hear that you received the high standard of customer service we strive for, Julie!! Thanks so much for sharing this with us ✨
Excellent product , excellent customer service.
Open Clover matching set. Beautiful packaging, fast delivery, love the set , delicate but really pretty and good quality. Excellent customer service from Emmy, which is little seen these days. The smaller companies care. Thank you.
November 4, 2023
Unprompted review
Reply from SEOLA JEWELRY
We truly appreciate you taking the time out to share your lovely feedback, Jean - it means the world to us!! We're so happy to hear that you love your gift set and that you received the support you needed from Emmy! 💕
Beautiful necklaces
Beautiful necklaces, brought one for myself and the other was a gift. Which she absolutely loved.
Great product and customer service, Thanks again Emmy x
November 7, 2023
Unprompted review
Reply from SEOLA JEWELRY
We're super grateful for the time you've taken to share your kind comments, Priya! It's fab to hear that you're loving your recent order and we'll be sure to pass this on to Emmy! 🤩
Reply from SEOLA JEWELRY
Thank you so much for taking the time to leave us your lovely review, Ann - it means the world to us! 💕
So so pleased with my clover bracelet…
So so pleased with my clover bracelet 😃delivery was so quick and the quality and price was so good thanks again will definitely make another purchase x
October 31, 2023
Reply from SEOLA JEWELRY
We really appreciate you taking the time to share your kind feedback and are delighted to hear that you're loving your Clover Bracelet!! Thanks so much, Lorraine - we can't wait to see you again 💖
Reply from SEOLA JEWELRY
We really appreciate your positive review, Isobel! We hope to welcome you back in the future! ✨
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