I waited almost one month for my order with no correspondence in that time and when the necklace arrived it was broken.
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Easy to order, tracking requires going separately into Royal Mail site which isn’t as user friendly as other online retailers . Arrived quite quickly, not next day but within a week. Packaging appr... See more
Company replied
Really lovely gift set I bought from here, great price and since opening it close to new year I've been wearing it every day since and don't worry about taking the jewellery off when in the shower or... See more
Company replied
Great delivery and rlly nice packaging. I’ve bought from here before and they’ve always been brilliant I’ve worn the the ring I bought from here last year in the sea and in the shower multiple times a... See more
Company replied
Company details
Written by the company
Everyday Wear Waterproof & Sweatproof Jewelry. Discovour our collection of beautiful necklaces rings earrings bracelets anklets and waist chains. Seola Jewelry are perfect for any occasion. You can keep them all day, the colour won't fade. Guarantee !
Contact info
United Kingdom
- Info@seolajewelry.uk
- seolajewelry.uk
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I waited almost one month for my order…
I waited almost one month for my order with no correspondence in that time and when the necklace arrived it was broken.
18 day's late
18 day's late, delayed response on emails, no contact telephone number, service diabolical
sent wrong item and emailed twice…
sent wrong item and emailed twice regarding the issue with no response.
Order 15th July and I still havent…
Order 15th July and I still havent received it.
Emailed and no response.
I bought for a holiday which I now cant take it on because its not here
Ordered 3 items for my grandaughter…
Ordered 3 items for my grandaughter birthday using express delivery & emailed right away asking this be send asap, waited a full week for only 1 piece to be delivery the other 2 missing, I emailed couple times to then be told items are delayed & don’t know shipping dates, terrible customer service!!!!
I asked for the tracking code of my parcel
I asked for the tracking code of my order, they replied with an email saying they would check instead of sending the code, and never responded again. A simple question without an answer.
Fantastic customer service my…
Fantastic customer service my daughter’s bracelet broke after a short time and they replaced it without question. Not many companies today would do this
Really appreciated thank you 😊
After my necklace had broken
After my necklace had broken. I contacted them to advise them sent pictures in and a replacement was sent out. Great service lovely necklace
I purchased a couple of necklaces as…
I purchased a couple of necklaces as Christmas gifts… I have ordered previously and I was aware how good the quality was..
delivery took a lot longer than expected but customer service kept me re assured. Unfortunately one of the necklaces broke quite quickly but was replaced as soon as I contacted customer service
I love the jewellery and it’s been a…
I love the jewellery and it’s been a consistently high quality and is as shown in the photographs. I needed to replace a necklace and my enquiry was replied to within an hour and a replacement sent within 3 days.
Necklace purchased had a great…
Necklace purchased had a great discount. Unfortunately it arrived broken but all emails answered promptly and item replaced with no problems.
The necklace was lovely and the customer service was excellent.
Ordered over 2 weeks ago (16 days) and…
Ordered over 2 weeks ago (16 days) and tracking still says “we’re expecting it” from Royal Mail.
Completely understand shipping takes longer over the holidays but to have not even left the warehouse yet is very disappointing. First and last purchase I’m afraid.
Can’t comment on the quality since I haven’t seen it.
Lovely little necklace
Lovely little necklace, it was smaller than expected but still beautiful. Good company to deal with and delivery swift!
Excellent necklace …
I have ordered two necklaces and they have been brilliant . Worn them swimming and gym and still look good .excellent product
First class service
First class service. I’ve had my gold clover necklace around 3 years and it started to discolour. I was going to buy a new one because i never take it off I love it, but in the website notices they have a lifetime warranty so I emailed them and sent a pic, i was sent a replacement immediately. Amazing customer service thank you 😊

Reply from SEOLA JEWELRY
Just what I wanted.
Just what I wanted.. quality excellent .would of liked quicker delivery.. but well worth the wait ..recommend no highly recommend to friends and family

Reply from SEOLA JEWELRY
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