Serenity Chemicals Limited Reviews 182

TrustScore 4 out of 5

4.2

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Rated 1 out of 5 stars

I was looking into buying 3 small bottles of un scented wash through amazon prime account, tge soap was cheap enough but at the checkout i noticed a hefty 5.00 delivery charge which was way too much b... See more

Company replied

Rated 5 out of 5 stars

As a health care worker, I’ve been using sanitizing personal hygienic products quite a lot during my work and also at home. Alcohol gels are great but with my sensitive skin, I wasn’t able to use th... See more

Rated 5 out of 5 stars

My order arrived timely and in perfect condition. As for some time now, I find Serenity's products are excellent! Over the years, I've ordered a few different items, but mostly the foam handsanitizers... See more

Rated 5 out of 5 stars

Both the products and the service offered by the company are outstanding. The jasmine hand sanitiser is used by my whole family. It is superb. The courier damaged my last order and Andrew stepped up... See more

Company details

  1. Chemical Manufacturer
  2. Hygiene Articles Wholesaler

Written by the company

We are a customer service oriented company supplying ethical hygiene supplies, innovative cleaning products and other useful products to make life a bit easier while doing our bit for the planet!


Contact info

4.2

Great

TrustScore 4 out of 5

182 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Very happy with this company everything…

Very happy with this company everything from looking at the website to receiving the goods was great, I emailed the company to find out if something could be added to my order that wasn’t included in the item I ordered I received an email from them very quickly and saying they would add this to my order.

April 29, 2026
Rated 5 out of 5 stars

Both the products and the service…

Both the products and the service offered by the company are outstanding. The jasmine hand sanitiser is used by my whole family. It is superb.
The courier damaged my last order and Andrew stepped up and rectified it, arranging for replacements to be sent out immediately.

March 10, 2026
Rated 5 out of 5 stars

Highly recommended!

I've been buying products from this company for years & will continue to do so! Ethical & trustworthy products, reasonably priced, delivered promptly & great customer service.

February 21, 2026
Rated 1 out of 5 stars

Issues rectified

Bottle didn't have a seal on it and half of it emptied into the box and bag in transit. When I contacted the company on several occasions no one came back to me. Very poor.

This situation has been satisfactorily concluded for me although there had been some issues with the courier and delivery. There had obviously been a problem with Comms and the company weren't aware of my issues. I withdraw the 1 star as the issue has been rectified.

January 29, 2026
Rated 5 out of 5 stars

As usual

As usual, the items were dispatched quickly, arrived in good condition and the products ensure the clinic is safe for my patients and me --especially at this time of year, excellent rating all round.

November 18, 2025
Rated 5 out of 5 stars

My order arrived timely and in perfect…

My order arrived timely and in perfect condition. As for some time now, I find Serenity's products are excellent! Over the years, I've ordered a few different items, but mostly the foam handsanitizers, which I swear by. They are alcohol free, gentle on the skin, no residue, importantly antibacterial and the scented ones are delightful. Thank you very much for the gift of the pocket/travel size of the Winter Spice foam handsanitizer, which smells truly divine. I hope you'll make more of that one! Thank you for your fantastic products and service!

February 28, 2025
Rated 5 out of 5 stars

Norovirus deterrant

Really lovely smell to all 5 pumps I am on a cruise and Moro virus is around. Religiously using to keep germs at bay

January 4, 2025
Serenity Chemicals Limited logo

Reply from Serenity Chemicals Limited

Thank you! I hope you are having a wonderful holiday and staying free from norovirus!

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