This was my first time working with Service Care Solutions. Greg W. contacted me regarding a mid-management level finance role with a local authority. From the outset, Greg was professional, genuine,... See more
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We are a temporary and permanent recruitment partner to businesses within the Health and Social Care, Offender Rehabilitation, Construction and Social Housing, Legal, Finance, Cyber, IT, and Sales sectors. We deliver our service under numerous approved frameworks across the UK, Scotland and Wales. We take primary responsibility for the supply chain of our clients, managing the administration, compliance, and sourcing of temporary and permanent workers through a single point of contact. We deliver a Managed Service Provision that reduces client spending, drives process efficiency and offers a tailored and personable experience to hiring managers, building lasting relationships in a climate that is forever presenting recruitment challenges. Likewise, our service offers a dedicated structure of support to our workers, creating a foundation that develops our workers to achieve greatness while growing in a financially sustainable way.
Contact info
Arthur House, 12-13 Starkie St, PR1 3LU, Preston, United Kingdom
- 01772 555 530
- marketing@servicecare.org.uk
- servicecare.org.uk
Replied to 66% of negative reviews
Typically replies within 48 hours
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First time taking role facilitated by…
First time taking role facilitated by SCS. I’ve been locum long time and compliance process always a headache!
Can’t say it was worse or better with SCS.
However my consultant Nik F has been supportive, available, professional and communicates!!
So far feeling valued and not just a cash cow.
A more positive experience than I’ve had in the past.
Poor level of staff support
I have found the support from my consultant, Jemma , to be very poor. When requests are raised you need to chase her. Not good when your staff member has remained in post for 6 months past the original contract expiry date and maintained a high standard of work.
Excellent recruitment consultant
Beth is an excellent recruitment consultant delivering a most efficient service. I particularly appreciate that she keeps me informed, responds accurately and promptly to any queries and effectively represents my interests. In addition, her cheerful personality is always evident.

Reply from Service Care Solutions
I had a great experience with Service…
I had a great experience with Service Care Solutions - Sophie Taylor was my consultant throughout my assignment and was always there to support me, especially during a difficult time in my personal life.
Phonecalls were always answered in a timely manner, and emails responded to, usually within the same day. I have found this organisation to be one of the very best agencies, and will definitely contact again if my circumstances change, and I need to return to agency employment.
Big thank you to SCS!

Reply from Service Care Solutions
The thing that made my experience great…
The thing that made my experience great was my consultant Lewis Hodson who was very helpful throughout my assignment and always offered me great support when I needed it and always made sure I was paid on a Friday
No complaints
No complaints - no teething problems all went very smooth onboarding. Great staff very reliable friendly and helpful
Service Care Solutions are superb
Service Care Solutions are superb ! Best Recruitment Firm there is .

Reply from Service Care Solutions
A Trustworthy Recruitment Company
It's the second time I was hired for an admin role from Service Care Solutions, a very Highly Professional Team, and they offer a good Salary package.

Reply from Service Care Solutions
Amazing service !!!
I have secured the exact position I wanted and in record time !! great company and super fast communication with all the team, compliance is quickest I have had dealing with agencies. Special thanks to Otis, you are a credit to your company, thank you so much

Reply from Service Care Solutions
Great support
Great support, responds to emails/phone calls promptly and has a good understanding of how my skills and experiences match a variety of roles.
Excellent Service
I had an excellent experience working with Aanisah at Service Care. From the outset she was clear, responsive and completely on top of the process. Her communication was genuinely outstanding. I was never left wondering where things stood, what the next step was, or when I would hear from her again. That level of consistency makes a real difference.
She managed the process efficiently and professionally, but without it ever feeling transactional. She was thoughtful in how she handled discussions, transparent about expectations, and clearly invested in ensuring the right fit rather than simply filling a role.
In a market where recruitment can often feel rushed or impersonal, Aanisah stood out. She is diligent, proactive and an absolute pleasure to deal with. I would not hesitate to work with her again or recommend her to others.
Oliver has been exceptionally helpful…
Oliver has been exceptionally helpful and professional throughout the entire process. He took the time to match me with a role that truly suited my experience and expertise, and he managed every subsequent step with efficiency and care. Any issues were addressed promptly and thoughtfully. What stands out most is his personal approach — he is very approachable and has a genuinely caring nature, which made the whole experience feel supportive and seamless. I’m very impressed with the level of professionalism and attention to detail he consistently demonstrated.
Service care solutions
Zoya worked with me to register me for work, she is very approachable, polite, and friendly, which made the entire experience stress-free. I’m very grateful for her help and support and although the process was quite long, she was prompt throughout and always kept me updated. Zoya worked closely with her team and guided me step by step, making the whole process much easier. I really appreciated her dedication.😊
Working with Beth has been a dream
Working with Beth has been a dream, she has made everything so easy for me at every step of the process and her communication has been excellent. I have never felt out of the loop at any point. I look forward to working with SCS again in the future.
Beth has been nothing short of amazing
Beth has been nothing short of amazing. She was there for me every step of the way and made the whole experience feel so comfortable, like chatting with a friend. I would absolutely recommend her, she’s a star!
I started job few days love it much…
I started job few days love it much appreciate staff are very nice helpful
Professional services
Greg been really professional and helpful wherever needed.. 100% recommend service care- trustworthy and reliable- keep up the good work
poor service
Finding the job was easy but the amount of references that they asked for (essentially every job I had ever had was excessive).
The Consultant told me lie after lie during the placement and facilitated discriminatory practices by the end-user. Avoid these clowns. Nothing good ever comes out of Preston. Not since Tom Finney.

Reply from Service Care Solutions
Very helpful and kind
Taylor called me for a payroll role and was so helpful throughout the process, from preparing for the interview and feedback after the interview. She made the experience so calming. Thank you very much Taylor ☺️
Louise Grayson Smith has worked…
Louise Grayson Smith has worked diligently to secure me a new teaching role over the time scale of three weeks. I am very grateful to her for her professional but very caring approach and am delighted to have secured a new role. She has certainly gone the extra mile to find me a new job which is right for me and I am very happy to be working with her and Service Care. Thank you Louise
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