serviceseats.com Reviews 144

TrustScore 1.5 out of 5

1.6

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Review summary

Created with AI, based on recent reviews

Looking at 47 reviews, most reviewers were let down by their experience overall. Many people were dissatisfied with the pricing, often finding that the vouchers or discounted tickets ended up being more expensive than purchasing directly from the cinema, especially after additional fees and charges were applied. Customers also reported issues with the service, including problems with receiving codes, unhelpful support, and a general feeling that the service was pointless or even misleading. The website was also a source of frustration, with users encountering error messages and unclear information regarding fees. Conversely, a small portion of people were satisfied with the booking process and discounts, noting that they were able to save money on cinema tickets and that the voucher codes arrived instantly and worked without issues for some specific cinema chains.

What people talk about most

Price

Customers had negative experiences with price, often finding that the final cost was higher than expected or... See more

Service

Consumers express significant dissatisfaction with the service. Many reviewers report unexpected additional... See more

Website

Reviewers express significant dissatisfaction with the website experience. Many customers report issues with... See more

Booking process

Customers consistently note ambiguous experiences with the booking process. While some reviewers found it... See more

Discount

Clients share ambiguous opinions on discount. Some reviewers report successful redemptions, saving money on... See more

Reviews shaping this summary

Rated 1 out of 5 stars

After purchasing the vouchers I used them on Cineworld website and my booking was cancelled due to it being the wrong location. I have tried to rebook but it says the vouchers have already been used.... See more

Rated 1 out of 5 stars

Vouchers purchased and ended up being more expensive than a regular ticket would have been if I'd have just gone direct to the cinema as a regular customer. This is not how you treat war vertrans, it'... See more

Rated 1 out of 5 stars

I bought 3 adult vouchers and when I went to use them for the first time at the Cineworld till, they came up on their system as already having been redeemed. I paid for full price tickets (more than £... See more

Rated 1 out of 5 stars

I’ve used service seats in the past and always wondered if I was actually saving money after the cinema sting you for the booking fee at the checkout. Today I’ve taken my kids out. Looked online... See more


Company details


Contact info

1.6

Bad

TrustScore 1.5 out of 5

144 reviews

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Rated 1 out of 5 stars

Utter rip off!!!

Utter rip off!!!
2 vouchers purchased via blue light that i can not use as the screening i want doesn't fall into their T&C's.
No refunds available even though i was miss sold the vouchers.
Customer service is a joke, only able to email and takes up to 48hrs for a response.

July 31, 2023
Unprompted review
Rated 1 out of 5 stars

Got 2 vouchers via Blue Light card

Got 2 vouchers via Blue Light card, came through fast. Neither code works as per instructions. Can only email them, no other point of contact. Wanted tickets for that night, no reply at all. Asked for refund now as its too late. No reply.
Total scam. Will apply via bank for refund.

July 20, 2023
Unprompted review
Rated 1 out of 5 stars

Fraudulent business! Scam scam scam

It’s a scam. Please don’t ever buy this. It’s more expensive than odeon tickets, but with added restrictions such as off-peak and expiry dates. They have no refund policy once you buy it and their customer service is awful.

April 30, 2023
Unprompted review

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