Powerful and well made. Great suction and efficient self-emptying. It is, however, heavy and that is my only reservation. Otherwise highly recommended, especially at a discounted price.
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Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
All good. Great product and fast delivery
Very good articles and good procice
I love the design. Great for styling, would love a bit more power.
Contact info
3150 Century Way, LS15 8ZB, Leeds, United Kingdom
- +34 (900) 839 453
- servicioalcliente.es@sharkninja.com
- sharkclean.es
4.0
Great
314 reviews
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I ordered a aspirador and should have…
I ordered a aspirador and should have arrived last week the courier said they had tried to deliver 3 times but they are not telling the truth because I have been here all week. The courier is Suer.
January 30, 2022
Reply from Shark Clean ES
Dear Customer,
First of all, I would like to apologize that the service provided by the courier company is affecting your experience with SharkNinja. We are very sorry that your order has not been delivered yet. I can see that you contacted our customer service team last week, which I appreciate because it is the fastest way to a solution.
As soon as you contacted us, we sent your complaint to the courier company to request more information about why your order has not been delivered and we are waiting to receive a response.
I am going to ask my colleagues from the Customer Service team to contact you through the ticket that you have opened and offer you a solution throughout the day.
I apologize again and I want to tell you that we are working with the courier company to be able to offer a 5-star shipping service as we do in our products.
Thank you very much for your trust in SharkNinja and I hope you can enjoy our products soon.
Kind regards
SharkNinja Spain Customer Service Team
We were waiting in anticipation ...
We were so much looking forward to receiving our Shark after friends had told us how good they were. It arrived and we couldn't wait to use it. Having hoovered our main carpet recently we were amazed at the further amount of dust it removed. We are delighted with it and will find the job so much easier from now on.
January 27, 2022
Excellent service from start to finish
Excellent service from start to finish. Always kept up to date on where the package was and it's time of delivery. All met timeously.
January 26, 2022
Excellent service both from Shark.es…
Excellent service both from Shark.es and UPS courier service.
January 24, 2022
Great product that was simple to order…
Great product that was simple to order online nd delivered promptly. I even got 10% discount code for subscribing to marketing emails which I forgot to include when checking out. I emailed customer service and they took care of reimbursing me the discount. It was handled promptly and very professionally.
January 20, 2022
The product is as described and the…
The product is as described and the process for ordering and delivery was excellent, thank you
December 29, 2021
Amazing service
Amazing service! Delivered earlier than the due date, fingers crossed it's as good as the reviews! Bought to replace a Dyson cordless!
December 16, 2021
Shark NZ801 replacement parts
I have a Shark NZ801, and recently ordered two replacement parts: the "Soft Roller" and the "Kit de Filtro HEPA". I quickly received a package with two small boxes inside. One contained the Soft Roller that I want, but the other package was not the filter kit that I ordered. In fact, I don´t know what it is. The little box contains 4 tiny blue plastic "wheels" with long black bristles attached at one point of the wheel/disc.. I will search for a parts list to find out what it is. (No part numbers are listed in the manual for the vacuum cleaner, nor on the Shark-Ninja ordering site. So I ordered by part name. Where is the pre-motor filter assembly that I ordered. And paid for.
December 11, 2021
Reply from Shark Clean ES
Hello Lana,
I firstly would like to apologise that one of the two products you ordered did not reach you. I have relayed your case to our customer service team who will contact you to find a solution to your current experience.
If you prefer, you can contact us directly through the following means:
Telephone number: +34 900 839 453
E-mail address: servicioalcliente.es@sharkninja.com
Opening hours: Monday to Friday from 9:00 to 17:00
Thank you very much for your trust in our brand.
SharkNinja Spain Customer Service Team
Quick delivery & replied to all my…
Quick delivery & replied to all my enquiries prior to purchase & regarding delivery very promptly.
Very efficient service.
December 3, 2021
Very good service..
Very good service... Unfortunately UPS didnt get the vacuum cleaner to me on time but otherwise very good!
October 25, 2021
I very much like this machine
I very much like this machine. The only problem is it is rather heavy for me.
I have only used it a few times and I'm still waiting to run the battery down for a recharge but so far so good.
October 15, 2021
Excellent service and brilliant product.
October 6, 2021
Received our hoover earlier than…
Received our hoover earlier than expected, great powerful product, some may consider it a little heavy but certainly does the job
September 29, 2021
Ordered the part I needed on line on…
Ordered the part I needed on line on the Monday, arrived in the time slot they said on the Friday.
"Simples"
September 6, 2021
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