Perfect. It was big and great experience. Because of some stupid automatic filling,my address was totally messed and not delivered. Only because wrong address. SHD perfectly responded to my email an... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I’ve now used SDH Medical for a second time and have been very impressed on both occasions. They consistently offer some of the cheapest prices I’ve found, and the whole ordering process runs smoo... See more
Great company, selling quality products at very reasonable prices. Was super quick delivery, there was a matter that needed to be addressed (on my end) and they did so quickly and professionally.
One of the best online medical suppliers i have used. Im so impressed with the products i buy, that i keep coming back for more. Top quality syringes and needles i havent had any issues with anything.... See more
Company details
Written by the company
SHD Medical is a supplier of medical products including condoms, lube, disposable syringes and needles. Fast, discreet and free delivery on all orders. SHD Medical is a small Limited company based in Plymouth. We started the business back in 2013 on a part time basis and as the business and our interest in the field grew, it was quickly decided this was what we wanted to do, i.e supply quality products at the cheapest possible prices. In 2014 we became a Limited Company After studying the medical supply market, we noticed that the market was flooded with inferior quality products such as non medical grade syringes and gloves. We decided that this was what we wanted to concentrate on seeking out, and stocking the best products in each area, and working with the manufacturers to get these prices as low as possible for the customer. Our key success has been the relationships built up with customers, helping them find the right product at the right price.
Contact info
191-194 Faraday Mill Business Park, PL4 0ST, Plymouth, United Kingdom
- 01752651511
- shdmedical@outlook.com
- shdmedical.co.uk
4.4
Excellent
286 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great quality .3mm insulin injection…
Great quality .3mm insulin injection kit breaks through the skin smoothly and no noticeable pin marks also purchased x2 10 weeks steroid kits but not yet started these all individually packaged so looks top quality
July 17, 2025
Unprompted review
Superb service
On the site it was easy to navigate to the items I wanted and very few confusing alternatives. Clear, competitive prices
July 1, 2025
Unprompted review
Excellent service and quick delivery
Excellent service and quick delivery
July 1, 2025
Unprompted review
Quick and easy to use
I needed some sterile individually packed insulin needles and alcohol wipes. The had what I wanted at a reasonable price.delivery was quick and the items were as ordered.
Will shop there again.
June 15, 2025
Unprompted review
Good product wrapped well and always on…
Good product wrapped well and always on time
June 19, 2025
Unprompted review
Great super fast service and amazing…
Great super fast service and amazing prices
May 9, 2025
Unprompted review
THANK YOU
I am very grateful for your fast service I am currently using mounjaro and my new pen has jammed after 1 use so I had to order insulin needles I have received delivery today and I have been able to extract the rest of the doses using these needles all in time for my next injection Sunday.
Thank you for saving my life I can now carry on with weightloss and I've not lost over £100 on a jammed pen
Thank you 😊
May 23, 2025
Unprompted review
Brilliant company
Brilliant company, used for a few years now and not encountered one problem.
May 17, 2025
Unprompted review
Excellent service
Excellent service, goods delivered when said. Will be using again
May 1, 2025
Unprompted review
No communication !!
Just like to start by saying that I have never had a problem before this one.
Made my order as usual but found on my confirmation email that it still showed my old address.
My previous order to this the same thing happened.
So, I emailed them and explained the incorrect address on the order.
Someone then emailed and advised they had changed the address on my order.
Me then being obviously stupid thought they would change the address on my account.
Oh no that would be to easy.
So seeing that it had happened again I emailed.
I then emailed again with a screen shot of my "contact details" which only shows my mobile number and my email but no address.
I asked,again,am I blind because I can't see a way of changing the address.
I tried phoning but got no answer just a message.
I then get an email stating my order was being processed.
I then phoned again but got same message "we are processing orders right now"
Next email "your order has been despatched "
I emailed again, but still no reply.
I then checked the tracking to see a picture of the packet "levitating" 10 foot in front of my old door.
Luckily I knew a neighbour who went and got the packet for me.
Before I get the reply ,"didn't you put a redirection in"
Yes I did, for 6 mths.
I'm not sure if the staff have changed but to not answer age phone or my numerous email is piss poor.
I know will not use this company again because of something that could have been completely avoided.
April 26, 2025
Unprompted review
Really good quality kit
This company was easy to find online and had what I needed at a really good price. It arrived in 3 days, the items I bought were of a really good standard and I’ll definitely be staying with these from here on.
May 8, 2025
Unprompted review
So far so good
SHD Medical seems reliable overall, but it would be much better if they clearly stated the country of origin for the products they sell on the website. Transparency like that really matters.
May 6, 2025
Unprompted review
The won't refund for wrong item sent
I placed an order with this company for two items both were the same..one of the items they sent was not what I ordered..now they will not give me a refund...they say they need the items returned in order to issue a refund..they will not arrange a collection of the wrong item...they told me to arrange a courier myself..I am unable to do this ..I am disabled..I do not have a car and I do not have a smartphone or a printer to do this via a link..I can't do it.. so now I am out of pocket by £25 ..if they did not have stock of one of the items that I ordered they should not send a different item ( which I cannot use by the way)..they are unprofessional..and unhelpful..Avoid....Avoid....Avoid.!!!
April 24, 2025
Unprompted review
Always deliver with no fuss.
Easy online transaction and always receive the goods ordered with no fuss. Thumps up from me.Great company to deal with.
April 23, 2025
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.