Shekouwoman Reviews 1,300

TrustScore 2 out of 5

1.9

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Rated 1 out of 5 stars

Well over a year and still no goods. Refused refund as goods were unavailable etc instead suggested we select from in stock items. Emails no longer responded to. Be warned, this company is scamming... See more

Rated 1 out of 5 stars

Only way to get your money back is to tell them you are going to pursue legal action. They will say they can't offer a refund due to their policy, but if you never receive your items it is breaching t... See more

Rated 1 out of 5 stars

Terrible company. My daughter ordered some bikinis in April 2022 for our August holiday. After a lot of automated messages and a complaint logged with the New Zealand equivalent of trading standards s... See more

Rated 1 out of 5 stars

Absolutely appalled by their service. Ordered from Shekou in january 2022 and now in February 2023, 13 months later, still no sign of my order. My order number and tracking number now do not exist for... See more

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1.9

Poor

TrustScore 2 out of 5

1K reviews

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No history of asking for reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Scam

I ordered sweatpants in January of 2022 its now. August 2025. I tried reaching out hundreds of times. But they just straight up ignore you. No refund, no store credit, no new package. The most horrible company ever

August 11, 2025
Unprompted review
Rated 1 out of 5 stars

I ordered a bikini 3 years ago

I ordered a bikini 3 years ago. I was always trying to contact them, but never received anything. When they eventually answered my emails, instead of giving me my money back, they said that they would throw in a free gift. Me as a naive 14 year old, said yes. Now i have tried contacting them multiple times over the years, but my mails wont send, and there is no longer a website.

October 27, 2023
Unprompted review
Rated 1 out of 5 stars

Scammers get spammed

I waited a whole year after ordering and never received what I paid for. I sent them countless of polite emails that were constantly ignored throughout the time I waited. Until I took matters into my own hands and started cussing them out. I used the most vulgar language known to man in the constant emails I would send. It got to the point where they replied saying to stop and eventually mailed me my order. I'm not encouraging what I did... but did it work? Yes - do with that what you will.

January 26, 2024
Unprompted review
Rated 1 out of 5 stars

AWFUL

I ordered cargos THREE YEARS AGO and haven’t arrived. Waste of time and money. Never buy from them EVER. Would give 0 stars if I could.

August 2, 2024
Unprompted review
Rated 1 out of 5 stars

Firstly if i could give this company…

Firstly if i could give this company ZERO stars I would. I ordered cargos and a hoodie THREE years ago. I have given up on contacting them and i have spent £50 of money on something that never even arrived. When i tried to search for their website again I simply couldn’t find it. Shekou is a scam and you should never waste your money on them. I actually beg to anyone who reads this to spend your money on something more useful.

July 7, 2024
Unprompted review
Rated 1 out of 5 stars

They told me a year ago that an order…

They told me a year ago that an order was on pre-order after waiting a year nothing! I also asked for a credit back to my credit card and was told they can only give a SHEKOU credit! Well after a year of looking on web site they have NOTHING available!!! EVERYTHING IS SOLD OUT! And my store credit says that it is expired IM CONFUSED AND ANGRY! NO ONE RESPONDS BACK TO YOU! THIS COMPANY IS ABSOLUTELY HORRIBLE!!!! DO NOT ORDER FROM THEM

June 23, 2023
Unprompted review
Rated 1 out of 5 stars

If I could rate this 0 stars I would…

If I could rate this 0 stars I would do. AVOID THIS COMPANY AT ALL COSTS. I placed an order back in December 2022, it’s now May 2024 never received it 😂💀. I last emailed them the start of this year and August 2023 and never heard back and heard back from my previous emails before this and they said there were delays which was obviously BS. They are scam and avoid at all costs.

December 28, 2023
Unprompted review
Rated 1 out of 5 stars

Shekou is a scam

I spent $30 on a bikini about 2 years ago and it never came. Reached out to them multiple times, they replied at first telling me that since it was a preorder item I wouldn’t get it for a few months, so I held out hope. However after 6 months gave up that hope and started emailing them more wondering on where my package was, all they could do was tell me the same thing they said at the beginning, but at this point it had already been months. Now when I email them they don’t even answer, and their social medias haven’t been active since last year, so I doubt I will ever get that swimsuit. So yeah it’s now been 2 years since I placed that order and I have never received it!!

May 3, 2024
Unprompted review
Rated 1 out of 5 stars

4 years and still waiting

Waiting 3 nearly 4 years for my £70 order. Only got half the order after badgering them for 2 and a half years. Claimed it was shipped or purely stating the clothes haven’t been made yet. After receiving half the order, 90% of it was awful quality. Would not recommend. AVOID AT ALL COST

January 12, 2024
Unprompted review
Rated 5 out of 5 stars

Second Order, 5 Stars

Second time ordering from this company and I have zero complaints. Yes, the shipping takes a while to get to Canada but that is expected. They are very honest with their shipping times, they are priced amazingly for the quality of products, and in my experience they have phenomenal customer service. Will most definitely continue to be a customer with Shekou!

March 28, 2024
Rated 1 out of 5 stars

Scam

Scam! Scam! Scam! Do NOT purchase from them. Spent £60, never got my items. Back and fourth with customer service for over a year and nothing so I gave up.

March 21, 2024
Unprompted review
Rated 1 out of 5 stars

SCAM

DO NOT BUY FROM HERE.
Scam website, stopped replied to my emails, places my order last year.

May 23, 2023
Unprompted review
Rated 1 out of 5 stars

never received my order

never received my order. never even got an update is my package was delivered or on the way. only got a processing email. also tried emailing to reach out and never got an email back :/

March 3, 2024
Rated 1 out of 5 stars

Scam website

I never received my parcel or a response to any communication querying the status of my order. I had to lodge a dispute with my bank to get my money back. I think it’s a scam website, DO NOT SHOP HERE.

March 4, 2024

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