Well over a year and still no goods. Refused refund as goods were unavailable etc instead suggested we select from in stock items. Emails no longer responded to. Be warned, this company is scamming... See more
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Only way to get your money back is to tell them you are going to pursue legal action. They will say they can't offer a refund due to their policy, but if you never receive your items it is breaching t... See more
Terrible company. My daughter ordered some bikinis in April 2022 for our August holiday. After a lot of automated messages and a complaint logged with the New Zealand equivalent of trading standards s... See more
Absolutely appalled by their service. Ordered from Shekou in january 2022 and now in February 2023, 13 months later, still no sign of my order. My order number and tracking number now do not exist for... See more
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Stole my money
Stole my money. Ordered a package almost a year ago. Disgraceful. Biggest scam. NO ONE ORDER FROM HERE
Disgrace
Disgrace! Ordered June 2022 and still nothing. Wondering if I can report them to police locally given so many people have had their money stolen?
If I could give it a zero I would
If I could give it a zero I would. My emails have been going ignored and I've been waiting for a refund for almost 2 years. Do not order from them.
Never got my package
Never got my package. Never even got an email confirming my package. Wasted 70 bucks.
If I could rate this company I would…
If I could rate this company I would give them less than 1 star. I placed my order in June of 2022 and their website said it would take longer due to covid-19….It is now february 2024. I have emailed them a number of times and I only received 2 delayed emails back in the first year stating they are “busy due to the influx of orders”. I have read other peoples reviews and most if not all of the other reviews have similar experiences with these people. I would find it very pleasing to have this company sued and have the customers who had their money stolen reimbursed.
Well over a year and still no goods
Well over a year and still no goods. Refused refund as goods were unavailable etc instead suggested we select from in stock items. Emails no longer responded to.
Be warned, this company is scamming people and NZ consumer affairs are useless.
Dont buy anything from this company or any New Zealand business. You have been warned.
Ghosted by the company
My order arrived very fast! However two of the items had very off sizing and were shown differently on the site. I have contacted the company at least 6 times in the last month and have not had a response in regards to swapping these items for something else. I am very disappointed as the items I wanted to swap them for will probably be sold out by the time they reply if they ever do which is seeming unlikely to happen.
Would really appreciate if they would reply to me. Very very poor customer service.
slow shipping slow customer service…
slow shipping slow customer service overall bad experience first I ordered $200 worth of clothes nearly 3 years ago now I never got the items and a year later they wouldn't refund me my money instead gave me a $200 gift card. frustrating because the websites style of clothing and items have changed from then and I do not like anything anymore.
do not order form here
i ordered the same thing several times - none of them ever arrived. the customer service is VERY poor - i wrote many emails demanding details and no response came back. i haven’t even received a refund.
Never received order or communication…
Never received order or communication beyond initial email that it would be late. They took the money when order was placed November 2022. Nothing one year later. It’s a scam website!
No communication about my order being…
No communication about my order being wrong, it arrived damaged and SO SMALL I ordered an XL and this looks like it would fit a size small or X SMALL.
Fast shipping
Super fast shipping + pretty good quality ! Came two days after purchasing.
SCAMMERS
I have been waiting for an order for ONE YEAR!!! and i never had anything
please do not trust them they are the worse and they don’t want to give me the money back…PLEASE DO NOT TRUST THEM!!!!!! SCAMMERS
SCAMMERS!!!!
placed an order three years ago(!!!), never received anything. they also don't want to give my money back. Customer service is terrible.
They are scammers and they steal your money without sending the stuff you paid for.
this company is a complete scam
this company is a complete scam! I ordered something on preorder in june 2022 and it said it would take 3 weeks to come to canada. The customer service representatives would make horrible excuses and never refunded the money or allowed me to exchange my product. Currently nov 2023 and still haven’t gotten anything or heard back from them. Never order from them please
HORRIBLE
HORRIBLE! NEVER GOT PRODUCT! NO REDUND! SO MUCH MONEY WASTED!
Happy with the price and quality
COMPLETE SCAM
COMPLETE SCAM
I ordered something over a year and a month ago, yet I have received neither the item nor any updates whatsoever. They will not offer me a refund, only store credit to pay shipping for another scam piece of clothing that will probably also never arrive. DO NOT BUY FROM THIS BRAND.
Still have not received anything
Still have not received anything, It has been over 1 year and a half now. My body has definitely changed in that time as it does for everyone, so even if I eventually get something it will be pointless. I would just like my money back instead of getting “ credit “ which I had to do the first time and that didn’t show either. I have heard all bad reviews, and I honestly wish I knew before I ordered. It’s a shame
Dont buy from shekou they scam
Ordered 16 June in 2022 and never gotten my order paid literally 68 euros for it and it never arrived this company is trash
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