Shekouwoman Reviews 

1,300
TrustScore 2 out of 5

1.9

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Rated 1 out of 5 stars

Well over a year and still no goods. Refused refund as goods were unavailable etc instead suggested we select from in stock items. Emails no longer responded to. Be warned, this company is scamming... See more

Rated 1 out of 5 stars

Only way to get your money back is to tell them you are going to pursue legal action. They will say they can't offer a refund due to their policy, but if you never receive your items it is breaching t... See more

Rated 1 out of 5 stars

Terrible company. My daughter ordered some bikinis in April 2022 for our August holiday. After a lot of automated messages and a complaint logged with the New Zealand equivalent of trading standards s... See more

Rated 1 out of 5 stars

Absolutely appalled by their service. Ordered from Shekou in january 2022 and now in February 2023, 13 months later, still no sign of my order. My order number and tracking number now do not exist for... See more

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1.9

Poor

TrustScore 2 out of 5

1K reviews

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1.9

All reviews

(1,300)

2 reviews in the last 12 months

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Rated 1 out of 5 stars

Scam!

I ordered from Shekou in June 2022, which means it's been almost a year since I placed my order. I received an order confirmation, but nothing else. Two months later, I still hadn't received any further information about my order, so I sent them an email, and they responded that it just takes a little extra time with pre-orders. In February 2023, eight months later, I sent them another email about the situation, and I got back, "Unfortunately, our manufacturing company are facing some delays with producing some pre order items within their estimated timeframe. Our team do expect these items to be restocked within the next couple of weeks!" Now it's almost May 2023, and I still haven't heard anything else. I now see on their website that the bikinis I ordered are no longer available.

April 29, 2023
Unprompted review
Rated 1 out of 5 stars

Shekou is a scam

I ordered a pair of up in the air pants early august of 2022 and now it is entering may of 2023 and they have still not arrived i’ve tried contacting the company many times and no response, Shekou is a scam site with no refund policy.

April 27, 2023
Unprompted review
Rated 1 out of 5 stars

SCAM ALERT

I placed 2 order at the end of 2021 and one at the start of 2022 in hopes they would come before my vacation i had planned. however i never received either parcels over a year on. wasted over £100 of my hard earned money. total SCAM don’t bother buying from them

August 26, 2022
Unprompted review
Rated 1 out of 5 stars

SCAM!!

This is a huge scam. I ordered something almost one and a half years ago and it still hasn’t come in. I sent multiple emails and they keep saying “it will come in shortly”.

April 26, 2023
Unprompted review
Rated 1 out of 5 stars

SCAM!!!!

This is a SCAM!!! I never received my order! They never answer on E-Mails!

April 23, 2023
Unprompted review
Rated 1 out of 5 stars

How to (maybe) get a refund

Just thought I'd share how a managed to get a refund back from this terrible business after almost a year from placing my pre-order. Although their "pre-order policy" claimed that they did not issue refunds (which by the way is no longer anywhere on their site...), it is illegal for business to deny a request for refund if they have failed to actually provide the service in the first place. i.e they can only deny refund for change of minds, but cannot deny refunds if they haven't even sent you the clothes at all. This is highlighted under the Australian and New Zealander consumer laws.

After many back and forth emails, I just told them that my lawyer and I would like a copy of their "pre-order policy" since it was gone from the site, and re-iterated the information above. They sent me a refund the next day. Hope this helps!

April 20, 2023
Unprompted review
Rated 1 out of 5 stars

Do not order from them!!!!!

Do not order from them!!!!!
Placed order over a month ago and still hasn’t even shipped, they keep telling me their working on it but that’s a lie, when I finally asked for a refund of course they don’t respond, it’s a complete scam.

April 21, 2023
Unprompted review
Rated 1 out of 5 stars

LYING SCAMMERS

Would give it 0 stars if I could, such a scam, have been waiting a year and 2 months for an item, they also provided me with a tracking number and the delivery company confirmed to me that this is a fake tracking number, lying scammers don’t ever buy anything

April 20, 2023
Unprompted review
Rated 1 out of 5 stars

Awful seller

Awful seller, I ordered clothes for €80 and have never received anything, they wont respond to my mails anymore. Do not buy your clothes there!

April 17, 2023
Unprompted review
Rated 1 out of 5 stars

The main item ordered was not…

The main item ordered was not available, even though it said it was on the website. Full postage was still charged from New Zealand to Australia for a much smaller and less significant item. Offers to help from the company to resolve this were minimal and inappropriate. Would not recommend this company.

March 26, 2023
Rated 1 out of 5 stars

Do not buy anything from this company…

Do not buy anything from this company the biggest con.
They won’t refund
I ordered an item in December never recieved the item, and offer a credit note!
How this company has not been shut down I don’t know

April 2, 2023
Unprompted review
Rated 1 out of 5 stars

Do not order from Shekou…

I placed an order in early December 2022. Still not received. As many have said, I’ve written to them numerous times- then waited ages for a reply which merely says they can’t refund. I fully intend to make sure everyone knows what an appalling company this is. Do not order from them!

April 1, 2023
Unprompted review
Rated 1 out of 5 stars

DO NOT BUY ANYTHING from Shekou

DO NOT BUY ANYTHING from Shekou. It is a complete scam! I ordered 2 items in Jan 2022. I got notice in March that they were shipped but the tracking number never gave any info. In June I chased them up with a number of emails and in July they gave me a store credit. I reordered in September 2022 and have been chasing them since December. I demanded a refund in February 2023 but they kept denying saying the order was processed but couldn’t give me any more information. In March they gave me another false tracking number. Total SCAM. Do NOT throw your money away!

September 26, 2022
Unprompted review
Rated 1 out of 5 stars

Scam

I have preordered clothing for 60€ a year ago. I still have not recieved a thing. When i mail them all i get is that “it is om its way” and when i ask for my money back they don’t reply. Scam

March 24, 2022
Unprompted review

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