Shicken Foods Reviews 

93
TrustScore 4 out of 5

4.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 65 reviews, reviewers had a great experience with this company. Customers consistently praise the products, finding them delicious, tasty, and of excellent quality, often comparing them to high-quality restaurant food. Many appreciate the wide variety and versatility, making them suitable for quick meals or as ingredients for more elaborate dishes. People frequently highlight specific items like butter curry, tikka kebabs, and garlic naan. Reviewers also commend the ease of cooking and the effective, insulated packaging that ensures products arrive well-preserved. The overall ordering process is generally smooth, with customers expressing satisfaction with their purchases. However, some customers also noted issues with the delivery service, reporting that items arrived defrosted, damaged, or with burst packaging. A few people found certain products to be tasteless, dry, or to have an unappealing texture, while others mentioned concerns like mouldy products, unexpected changes in recipes, or problems with product packaging and labeling.

What people talk about most

Product

Reviewers mention positive feedback about product, with many finding the food items super tasty, well-spiced,... See more

Quality

People report positive experiences with quality, often describing the taste, texture, and flavors as divine... See more

Delivery service

Users describe ambiguous interactions with delivery service, with many praising the speed and care of... See more

Order

Consumers find ordering to be a positive experience, with many expressing satisfaction and a desire to place... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Quick delivery in insulated packs Only tried tikka which was lovely

Company replied

Rated 5 out of 5 stars

Oh my! Shicken did not disappoint and I’m so happy I took the plunge and ordered a medley of products (possibly because I just couldn’t make up my mind what to try). Of course, I then had the slight ‘... See more

Rated 5 out of 5 stars

Although my family and I were unimpressed by the curry rolls or Tikka flavour of curries and kebabs, we very much enjoyed the other curry and kebab flavours - delish!! To add, Items were missing... See more

Rated 5 out of 5 stars

We love Shicken. The food is great and delivery is always quick. Now that they have expanded their range there is even more choice. The curries and kebabs are excellent with plenty of flavour.... See more



Contact info

4.1

Great

TrustScore 4 out of 5

93 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 70% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.1

All reviews

(93)

66 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Brilliant as always

My order arrived quickly. It was well packaged. Brilliant quality. Very tasty food. Will order again soon

January 31, 2025
Shicken Foods logo

Reply from Shicken Foods

Great to hear you enjoyed the food, can’t wait to serve you again soon!

Rated 4 out of 5 stars

Great products and fantastic taste

The products are very good and taste fantastic!! Good value buying bulk. Arrived in good time but the only reason gave 4 stars is because small part of the order has begun to thaw. Probably due to the ice pouches were not covering the sides so could have done with extra ice pouch.

February 5, 2025
Shicken Foods logo

Reply from Shicken Foods

Really glad you’re enjoying the products and finding them great value! Appreciate your feedback on the packaging, we’ll take that on board to keep improving 😊.

Rated 5 out of 5 stars

Amazing

Amazing restaurant taste and quality

January 28, 2025
Shicken Foods logo

Reply from Shicken Foods

That means so much to us! Thank you!

Rated 5 out of 5 stars

Just like restaurant flavours

I ordered a butter schicken, korma and a tikka.they were all delicious and full of flavour that you would get in a restaurant.the texture of the schicken was perfect, not soft like most "chicken like" alternatives.
I'm 100% ordering again and again!
Would definitely recommend vegans and meat eaters to try.

January 23, 2025
Shicken Foods logo

Reply from Shicken Foods

Absolutely love hearing this – thank you so much! Very glad you enjoyed the flavours and texture, that’s exactly what we aim for. Can’t wait to send you your next order!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look