I am still receiving emails about removing my review yet I have not received my money back and the only way I will get my money is if I give them a 5 star review… I will not remove review until I rece... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Edited to update: Having raised this matter of concern, colleagues from the company have quickly and professionally dealt with this matter. This company have been taking money to the value of 102... See more
Company replied
I got nice experience from this company especially in the customer service. They were very quick in their response and they show concern to their clients. They helped me in my concern I encountered in... See more
Great support from Declan, I do really appreciate him Shopping on your site is complicated for me. I am waiting for a refund in the next 7 working days. I paid £9.99 for a projector and expect a r... See more
4.0
Great
223 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I am still receiving emails about…
I am still receiving emails about removing my review yet I have not received my money back and the only way I will get my money is if I give them a 5 star review… I will not remove review until I receive my money that they took from my account and I am also in the process of dealing with this legally. I have all banking statements and emails from them which will also be used in court!
December 12, 2025
Unprompted review
Eric was very helpful
The empathy shown when I explained my financial situation. Eric was extremely helpful.
March 3, 2026
Unprompted review
After having a dispute with unapproved…
After having a dispute with unapproved transactions from my account I was contacted very efficiently and have been informed and helped by this company,just awaiting refunds as we speak and they have acted very professionally and quickly in dealing with the issue
August 18, 2025
Unprompted review
Helpful
Super team...super customer service..they help me to avoid 60€ ,have bei mistake the subscription
June 23, 2025
Unprompted review
Great Support from KAI
June 13, 2025
Unprompted review
Appreciation
Escalation team reached out to me well in time. I appreciate their effort.
June 10, 2025
Unprompted review
Jeremy assisted resolve my issue”
June 8, 2025
Unprompted review
Was guided and helped in a refund and…
Was guided and helped in a refund and cancelation.
June 4, 2025
Unprompted review
first time, Big surprise
Even if this was the first time I deal with your store, the experience with your service is so amazing and helpful. Thank you
June 3, 2025
Unprompted review
Daisy reached out to help with the refund and cancellation…
Daisy reached out to help with the refund....
May 30, 2025
Unprompted review
A bad start greatly compensated
I had a bad start with skinyjewel.store but the customer car and client service was very helpfull and easily available !
May 30, 2025
Unprompted review
I got nice experience from this company…
I got nice experience from this company especially in the customer service. They were very quick in their response and they show concern to their clients. They helped me in my concern I encountered in their online store. Problems were resolved very fast. Thank you.
April 14, 2025
Unprompted review
I loose my money by wrong website as I…
I loose my money by wrong website as I was ordering from bnq local . But it was on wrong way to subscribe mode . So I I’m looking for my money back now. Thank you
May 29, 2025
Unprompted review
Experience was good,Jamal was very…
Experience was good,Jamal was very helpful I'm glad
May 16, 2025
Unprompted review
Shopping on your site is complicated…
Great support from Declan, I do really appreciate him
Shopping on your site is complicated for me.
I am waiting for a refund in the next 7 working days.
I paid £9.99 for a projector and expect a refund ASAP.
May 11, 2025
Unprompted review
Cancellation and refund
Escalation manager KAI requested for a review, i yet need to get assistance regarding the process. The email was professional and helpful with clear steps
May 9, 2025
Unprompted review
Thank you:
Thank you:
Thankyou for the support I have received solving this problem.
May 8, 2025
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.