Simply said, if one’s measurements are taken by a friendly person, as mine were, and one is given a concise insight into the working of the website, that gets people on board. The ordering, delivery... See more
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See what reviewers are saying
Doorgeven van maten was heel simpel en vooral: de methode werkt echt Na een paar weken kwam er een perfect overhemd dat ook nog eens perfect door de brievenbus paste Goed doordacht proces, value for... See more
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Been a fan for last 8 years. Great service and very customer centric. Once I had some issues with list delivery and Kim was very prompt in ordering an replacement. Great collections although... See more
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Super efficient and friendly customer experience, with personal one to one advice freely available, explaining well: how the service works, how measurements are taken, and subsequently tweaked to... See more
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Company details
Written by the company
ShirtbyHand sets a new standard in men's fashion. Start creating your tailor made shirt online. ShirtbyHand embraces product quality and modern authenticity. A new form of custom-made menswear. We create shirts which are premium, personal and for a fair price. Try creating your own shirt now in just 2 minutes!
ShirtbyHand - Making shirts personal
Written by the company
- 100% Perfect Fit Guarantee
Fast delivery and 100% Satisfaction Guaranteed!
Free first class delivery direct to your door and the guarantee that you will be happy with your custom tailored shirt.
Of course we hope you love your shirt after arrival. If you don't, contact us over chat or mail. Just let us know what alterations you would like to make and we will take care of the rest.
Contact info
Overschiestraat 65, 1062 XD, Amsterdam, Netherlands
- +208816620
- info@shirtbyhand.com
- shirtbyhand.com
4.8
Excellent
2K reviews
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from ShirtbyHand
He Jack, bedankt voor de review! Veel plezier met het dragen van de shirts!
Great service in the shop!
Great service in the shop!
The shirt is has a perfect fit and high quality! Definitely recommended!
October 12, 2022
Reply from ShirtbyHand
Hi, thank you for leaving a review! Good to hear that you like the service in the shop! Have fun wearing your shirts!
Parcel was stuck for a long time at the…
Parcel was stuck for a long time at the border, I never received it, had to send a mail to know what was going on, only then they took care of it. I am still waiting, my order was like 6 weeks ago.
November 17, 2022
Reply from ShirtbyHand
Hi Michael, we are very sorry that you have been waiting for your order for a while and have not received it until now. Today we received your package back. DHL indicates that they could not deliver the package to you. I'll send you an email so we can check the shipping address and send the package back to you quickly. We hope to resolve this for you soon. Sorry for the inconvenience. Sincerely, Team ShirtbyHand
Reply from ShirtbyHand
Hi! Thank you for your review! Have fun wearing the shirts!
Reply from ShirtbyHand
Hi Marcos, thank you for leaving a review! Good to hear that you like the staff in Hamburg! Have fun wearing your shirts! Best regards, team ShirtbyHand
DHL did not deliver package
DHL did not deliver package. Now package is in hold or has been shipped back to you!!
My order is 244€. For this price I do expect a home delivery, not shipped to delivery point.
DHL is taking shortcuts and its affects your customer experience.
Where is my package??
October 20, 2022
Reply from ShirtbyHand
Hi Phil, so sorry to hear that you haven't received your package. We have sent you a e-mail about your package and we hope that we can solve it for you! It is our responsibility and we are going to get your shirts to you! If you can respond to the e-mail that we have send, that would be great.
Perfect ingemeten op de military door…
Perfect ingemeten op de military door enthousiaste en kundige dames! Shirt is besteld :-)
October 8, 2022
Unprompted review
Reply from ShirtbyHand
Hi Steven! Erg leuk om te lezen dat je bij ons op de Military bent ingemeten! Alvast veel plezier met de bestelling namens het team van ShirtbyHand
Fantastic
Fantastic, fast and very professional for a nice price. I really recommend this company and it’s products!
August 11, 2022
Reply from ShirtbyHand
Thank you for the 5 star review! Enjoy wearing the shirts!
I received my 2 shirts after 3 weeks
I received my 2 shirts after 3 weeks, the design is horrible.
August 24, 2022
Reply from ShirtbyHand
Hi Ayad, so sorry to hear that the shirts does not fits you well. We will sent you a e-mail to solve the problem for you so you will have perfect fitted shirts!
hier
Exceptionally good, its possible to fit the shirt exactly and re-do if there is any probs
August 20, 2022
Reply from ShirtbyHand
Hi Nikalai, thank you for your nice review! Have fun wearing the shirts!
Excellent quality and service!
August 12, 2022
Reply from ShirtbyHand
Thank you for your nice review Joseph! If you need any help in the future, do not hesitate to contact us. Have fun wearing your shirts!
Happy repeat customer
Happy repeat customer. I use Shirt by Hand for all my professional shirts. Always happy with the quality and the fit. Practically, it takes a few weeks for the shirt to be made and issued so factor that in.
August 10, 2022
Reply from ShirtbyHand
Hi Conall, thank you for your lovely review! Nice to hear that the shirts fits you well and that you are a happy customer! If you need any help in the future, let us know. Have a nice day!
The order lasted almost two months to be delivered
The order SBH23684 set on 04Jun22, the delivery order from the NDL was on 07Jul22 and it reached my house on 22Jul22.
More than 1 month to get the goods, it’s not acceptable
July 22, 2022
Reply from ShirtbyHand
Dear Juan Pedro,
We are sorry to hear about your experience, the delivery with DHL was not a good one. As you know, when we knew you didn't have received the shirts we decided not to wait for DHL but to remake the shirts immediately.
You received the shirts we remade.
Who knows, maybe the lost package will be found!
Our sincerely apologies for the delay. It's not our fault, but it's definitely not yours.
Best regards,
ShirtbyHand
Fast delivery & Great quality
Fast delivery, good quality shirts, nice fabric, dimensions fit perfectly
July 18, 2022
Reply from ShirtbyHand
Hi! Thank you for your lovely review! Very great to hear the shirts fits you well. Have fun wearing the shirts!
Super service!
July 4, 2022
Reply from ShirtbyHand
Bedankt voor je review! Veel plezier met het dragen van het shirt!
Always happy with the service and…
Always happy with the service and quality. For the last 6 years satisfied customer.
July 4, 2022
Reply from ShirtbyHand
Hi Sap, thank you for the nice review! Glad to hear that our service is great! Have fun wearing your shirts!
Excellent quality and timely service
May 27, 2022
Reply from ShirtbyHand
Hi Joe, thank you for the nice review! Have fun wearing your shirts!
Amazing service & price/quality
Great innovative company revolutionising the world of customer tailored shirts. Amazing service by Sandra, who thinks in possibilities and provides the best recommendations. Relatively fast delivery but nevertheless great value for the price.
May 24, 2022
Unprompted review
Reply from ShirtbyHand
Hi! Thank you for your wonderful review! We are very glad to hear that Sandra have given great service! That is what we stand for, great service, perfect fitting shirts and a wonderful experience! If you need any help in the future, we are here for you! Have fun wearing the shirts.
Great quality shirts!
As a tall slim person I've always struggled to find reasonably priced shirts that fit properly. I've had six ShirtbyHand shirts for almost a year now, they fit perfectly, and I wear them almost every day, with no sign of wear and tear at all yet. Will definitely come back the next time I need a new shirt!
April 5, 2022
Unprompted review
Reply from ShirtbyHand
Hi Dan,
thank you for your wonderful review! Glad to hear that your shirts fits you well. If you need any help in the future, please let us know!
Kind regards, Kim
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