I ordered a set of keycaps from Cool Shirtz, and because of shipping issues and the item being stuck in customs, I never did receive the keycaps. This was majorly due to the tariffs and shipping issue... See more
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Only Cool Shirtz - Shipped Worldwide.
Contact info
Australia
- shirtz.cool
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 82% of negative reviews
Typically replies within 1 week
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Lovely People
Lovely People, lovely interaction, even under the pressure of thousands of orders, they happily respond.
i ordered 3 hoodies i got nothing
i ordered 3 hoodies at the start of december and i haven’t gotten any e-mails or updates about it, its now mid february and i haven’t received my package

Reply from Cool Shirtz
Good quality
Was helped very nicely when accidently selecting 1 too many shirts. Quality very nice and really transparent shipping, even worldwide!
Great quality
The shirts are simply fantastic, heavy, and the print is very nice (both the designs printed directly onto the shirt and the ones sewn on). Delivery was fast; I received them within about three weeks from Australia to Europe. I have to say that I ordered at one of the worst possible times, because the Minecraft collection had just been released.
I ordered two shirts three months ago…
I ordered two shirts three months ago and still haven’t received them. Australia Post says it was handed over to the postal service in my country, but my country post office says it never left Australia. Support only replies about once a week, so I’m starting to think I’ll never get my money back.

Reply from Cool Shirtz
Great brand if you want to be cool
Great brand if you want to be cool, good quality and the customer service was very active when I had an issue with one of my orders
Shirtz more than cool!
The shirts might be of the highest quality I've ever seen in my almost 26 years of life. The pack came with cool stickers and the customer service was amazing! Giving it less than 5 stars would make no sense.
Shirt is gorgeous
Shirt is gorgeous, illustration is clean af, definitely ordering again.
really badly printed??
the designs are amazing and i'd love to give them a good review for that but unfortunately i dont really see a point in buying one because they deteriorate after one wash. and I don't mean like chipping at the edges the design is GONE. i tried my best to find literally any washing instructions after the first time it got washed but there was nothing - even after i turned it inside out it still shed like half the print on the next wash. im lucky i ordered a tie dye shirt because at least it is still pretty cool without the design 😭

Reply from Cool Shirtz
Impeccable quality
Impeccable quality. I love their designs and prints, especially the silly ones, but overall quite a pleasant experience buying their merch. Also the stickers are a great addition to a purchase, I give them out to my friends as a bonus.
Have purchased multiple T-shirts, a small pouch and a jacket, all top notch quality.
They refunded my double shipping fee
I had accidently ordered twice, leading to me having to pay the shipping fee twice. After sending them a mial about it they gave the additional shipping fee money back! Very good service.
Cool™
Ships all the way to Sweden :) not only are the shirtz quality, but the included goodies are also certified cool™
Great products and excellent customer…
Great products and excellent customer service. i mean seriously you won’t find better customer service and cool products anywhere else.
Shirts and beanies 🔥🔥🔥
I got my first order and the designs on the shirts and beanies are amazing, I loved the embroidering on the warrant tee especially, and how warm the beanies keep my head. I have already placed a order for the minecraft bee beanies and i’m so thankful I was able to get them in time because they literally sold out in like a minute or two so me and my gf could match with them❤️ (plz plz plz make larger quantities of the minecraft sets they are so badass and I missed the chance to get a bee hoodie) Thank you guys for the amazing quality I will make sure to be back for the march restock and more🙏🏼
I've ordered a substantial amount of…
I've ordered a substantial amount of items from Cool Shirtz since last year; anything from their actual clothing, to their Very Ghoul + Dark Mage keycaps and deskmats, to three of their rings and a necklace that I wear almost every single time I go out.
It was only this past December that I experienced my first mishap with a package delivery; I'm quite certain my package got stolen, but it seems I can't get my postal service to do anything about it because I don't have substantial proof of the package being taken, just spectulation. When I emailed them about my missing package and inability to have my postal service circumvent the issue, Amy was able to resolve my issue within a short string of back-and-forth emails, with the nicest of Christmas gestures I could have hoped to receive.
Amy, thank you again! And thank you, Cool Shirtz crew, for making clothing and accessories that fit my aesthetic :)
Great stuff
I'm a UK fan of their clothes. I own many hoodies now, and a few t-shirts. I never have any issues, even with the shipping. It's good quality stuff, and I love it.
Especially enjoy the fun stickers I get with an order, and the cool packaging.
Completely ridiculous!!
Don't even think about ordering from this company if you are in the UK. Yes the designs are very unique and nice but apparently the size guides on their website mean nothing as i have ordered a jacket and a pari of jeans that i ended up drowning in even while following the guide.
Their returns process is the most pathetic part of the experience, not only did i have to pay almost £70 to receive the item due to customs, which fair enough that is the law, BUT when i wanted to return the items they're having me pay the international postage which is crazy expensive and will not get returned by the company as it is their 'policy' which is just disgusting.
Ive ended up paying the same price as my items due to returns and customs and they think it's all good. should've just rejected the package when i saw the crazy customs charge but its too late now.
im sure its a better experience if you're in Australia yourself but i can't recommend this company for customers that are anywhere else in the world as you would just get your money taken for nothing.
Amazing service and products
My daughter is ND and last minute request for one of your T shirts
But it was out of stock in the size she wanted
You kindly replied assuring us that it would fit her
So
Ordered two one of each size but different images ( Salmon & Spider)
She loved it (was about freaked out with the Spider one that I got as back up )
Your service and products are amazing
Expected better for the price…
Ordered 10th December arrive 3rd January. Despite saying delivery 22nd December. Not much follow up to query. T shirts seem good quality. Water bottle. The hygiene sticker peeled the paint design off. I wouldn't order from again. Disappointed
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