Shisha Gear Reviews 601

TrustScore 4 out of 5

3.9

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See what reviewers are saying

Rated 5 out of 5 stars

Received my order (SGS-13128433303934) in less than 24h, geniune hookah, super well packed, got some presents for free (thank you) as a bonus. Its been a while since an online transaction went... See more

Rated 1 out of 5 stars

I had a very disappointing experience with this website. I received the wrong items, which is why I contacted customer service in the first place. Unfortunately, they didn’t really try to help me a... See more

Rated 5 out of 5 stars

Best spot it UK for online Tangiers, proper coal and Wookah apparatus. Some job to be done on ‘subscription perks’, but I hope my favourite suppliers will keep the prices smartly reasonable to compens... See more

Rated 5 out of 5 stars

I’ve been buying from Sisha Gear UK for over 3 years now and I can honestly say they’ve been consistently excellent. I purchased my shisha, the XKAH set, and all my tobacco from them, and every sin... See more

Company details

  1. Hookah Store
  2. Tobacco Shop
  3. Tobacco Supplier

Written by the company

Shishagear, Starbuzz, Savacco, Fumari, Tangiers, Hookah, Shisha, Apple on Top, Kaloud Lotus, Khalil Mamoon, Al Fakher, Art Hookah, Blazn Burner, Blue Mist, Double Apple, Overdozz, Alpaca, London, UK


Contact info

3.9

Great

TrustScore 4 out of 5

601 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Superior and Trusted Shisha supplier

Shishagear are consistently excellent. I have never had any issues with my purchases. I am a regular customer. Delivery is fast and prompt. They package the shisha tobaccos really well so that it doesn’t leak during delivery. Their reward system for discounts are also very generous. Very pleased with the company; they are very friendly and response is quick.

June 14, 2022
Rated 5 out of 5 stars

Easy and simple to use website

Easy and simple to use website, purchased a replacement base as mine broke.

I think DHL are one of the best delivery services… accurate and fast delivery.

Only downfall.. there were no sweets in my delivery this time aha

June 3, 2022
Rated 5 out of 5 stars

Received amazing service!

Received amazing service!

I was interested in purchasing a shisha for my husband as a birthday gift, and I selected one from the website. The seller was thoroughly helpful and went above and beyond for me, and the shisha is also amazing to use.

Will most definitely be purchasing from this site again, and highly recommend to anyone looking to buy a shisha online!

June 2, 2022
Rated 2 out of 5 stars

Terrible delivery

Flavours are good. However, used DHL for delivery which was a complete mess. If they continue using DHL as a service provider, I'll get my flavours from a different company. Especially since delivery is additional costs

June 2, 2022
Rated 5 out of 5 stars

Amazing Customer Service

Had a problem with the delivery of my order (no fault of Shishagear). Customer service had been excellent. Quick responses and the problem has been solved easily.

May 21, 2022
Unprompted review
Rated 5 out of 5 stars

Quick Delivery and a Small Treat

They are so fast with shipping, I got my order the next day. It even had a couple sweets in there.

I had an issue with a previous order, but they quickly rectified it with a refund.

I would happily do business with them again!

April 28, 2022

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