Hands down one of the best motorcycle dealership experiences I’ve ever had. From the moment I called and walked into the showroom, I was greeted with genuine enthusiasm and professionalism. Scott... See more
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Review summary
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Reviews shaping this summary
My wife purchased a bike from Lind - Yamaha Newmarket, where Pierre provided excellent service. I felt sorry for him, as he patiently answered all our questions. I was impressed by his extensive knowl... See more
Buying on line made easy by Lind, very good communications, great packaging for product, will buy from them again and highly recommend. Be aware they used DPD LOCAL which there was no option for... See more
Made an online purchase using the sign up code to save 10% which made LIND the most competitive for price. I was contacted promptly from the store in London by an extremely helpful chap called Mart... See more
Company replied
Company details
- Motorcycle Shop
- Ducati Dealer
- Harley-Davidson Dealer
- Triumph Motorcycle Dealer
- Used Motorcycle Dealer
- Yamaha Motorcycle Dealer
Written by the company
At LIND, we are passionate about delivering a highly personalised motorcycle shopping experience, whether you visit us in-store or online. Our online store is stocked with thousands of high-quality motorcycle products, including premium ridewear, casual clothing, motorcycle accessories, aftercare essentials, and genuine parts from top brands. With nine motorcycle dealerships across the UK, we are proud to represent Triumph, Harley-Davidson®, Ducati, and Yamaha, offering an extensive range of new and used motorcycles, expert advice, and outstanding customer service. Whether you're searching for your next motorcycle, need specialist servicing, or want to customise your bike, our fully trained and highly skilled technicians ensure the best care, from routine maintenance and repairs to performance upgrades and bespoke customisation. When you visit one of our LIND dealerships, you’ll always receive a warm welcome—stop by for a chat, browse our latest models, and enjoy a cuppa on us. Stay connected with us on Instagram, Facebook, and YouTube, where we share daily updates, exclusive offers, and the latest motorcycle news, so you never miss a thing.
Contact info
United Kingdom
- hello@lind.co.uk
- shop.lind.co.uk
4.7
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 50% of negative reviews
Typically replies within 24 hours
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Very Pleased With Motorcycle Motor Cycle BootsAt A…
Very Pleased With Motorcycle Boots At A
A Good Price, And Fast vDelivery Thank You
January 8, 2025
Reply from LIND
Thank you for your feedback! We’re delighted to hear you’re pleased with the motorcycle boots and the great price. Enjoy, and let us know if there’s anything else we can assist with!
Beth – LIND Experience Team
Reply from LIND
Thank you for your feedback! We’re glad you were happy with the fast and secure delivery. Let us know if we can help with anything else!
Beth – LIND Experience Team
More great products at fantastic prices…
More great products at fantastic prices and excellent service and delivery 5☆.
January 2, 2025
Reply from LIND
Thank you for your amazing feedback! We’re so glad you’re happy with the products, prices, service, and delivery. We truly appreciate the 5-star rating!
Beth – LIND Experience Team
Service Costs exorbitant for a low mileage motorcycle
Well the service cost for a 3 thousand mile a year bike have been exorbitant over the last 3 years - in excess of £2000.
This one was £600 and I was also charged £20 for a courtesy bike to add insult to injury.
I was asked if I would like to add a replacement battery - which I agreed on the basis of nothing else major. Well the throttle body balancing seemed to consume a substantial laabour cost - I have reported no power reduction and can detect no benefit.
I'm now bracing for next one to be north of 1k as it's my second valve clearance check. So that will be 4k servicing - half the purchase price of the bike.
January 2, 2025
Reply from LIND
Mike, many thanks for the reply and apologies if you feel the service costs are exorbitant.
Yes you are right in the amount you have spent over the past 3 years and the 12000 service is a major including valve check/adjust.
Your most recent scheduled 18000 mile service along with MOT but with addition of battery was completely standard. 2.5 hours of labour (book time is in fact 3.25) along with MOT.
The £20 charge for the loan bike is purely an insurance cost (which you have requested in the past) and reduces the excess to £250 (instead of £5000)
The Throttle body balance was done as part of the service and you were not charged any more for that.
Kind Regards
David
Reply from LIND
Thank you for your feedback! We’re delighted to hear you’ll be using us again. Looking forward to helping you next time!
Beth – LIND Experience Team
Ordered this garment online
Ordered this garment online
Fantastic made quality pice service second to none fast efficient Will order again
January 2, 2025
Reply from LIND
Thank you for your wonderful feedback! We’re thrilled to hear you’re impressed with the quality and service. It’s great to know you had such a positive experience, and we look forward to your next order!
Beth – LIND Experience Team
Great bike, great team, great deal.
Picked up my new bike in December. The bike is great as you would expect but the sales service and advice was superb. I felt like I got a good deal, a good handover and a good experience. I will use Lind Motorrad again, and highly recommend.
January 2, 2025
Reply from LIND
Thank you for your fantastic feedback! We’re so pleased to hear you’re enjoying your new bike and that the sales service and advice met your expectations. It’s great to know you felt well taken care of during the process. We look forward to seeing you again and truly appreciate your recommendation!
Beth – LIND Experience Team
Excellent service with very quick…
Excellent service with very quick delivery can't go wrong.
January 2, 2025
Reply from LIND
Thank you for your feedback! We’re delighted to hear you enjoyed the excellent service and quick delivery. We’re here if you need anything else!
Beth – LIND Experience Team
Reply from LIND
Thank you for your kind words! We’re thrilled you’re happy with the quality and delivery service. Let us know if we can assist you further.
Beth – LIND Experience Team
Unfortunately the part does not fit my…
Unfortunately the part does not fit my bike, so the advertisement was imprecise and lacking clarity. Then having notified Lind I’m still waiting for them to respond with instructions for a refund.
January 4, 2025
Reply from LIND
Dear Mark
Thank you for your feedback. After reviewing our records, we couldn’t find any contact under your details in our customer support helpdesk. However, we have since sent you a return label to facilitate the return of the part for a refund.
We strive to ensure our product listings are clear and accurate, and we’re always happy to assist with any questions about part fitment before purchase. Our parts experts are available via phone or email to help ensure you get the right part for your bike.
If there’s anything further we can do to assist, please don’t hesitate to reach out to our team.
Best regards - Beth, LIND Experience Team
Great service and communication as…
Great service and communication as usual from Lind.Guildford Harley Davidson are excellent.
January 3, 2025
Reply from LIND
Thank you for your feedback! It’s fantastic to hear that you’ve consistently experienced great service and communication from our Guildford Harley-Davidson team. We truly appreciate your support!
Beth – LIND Experience Team
Great service.
January 2, 2025
Reply from LIND
Thank you! We’re thrilled to hear you were pleased with the service. If there’s anything else we can do for you, just let us know.
Beth – LIND Experience Team
Reply from LIND
Thank you for your feedback! We’re so glad you appreciated the quick response and fast delivery. Let us know if there’s anything else we can assist you with.
Beth – LIND Experience Team
Reply from LIND
Thank you for your feedback! We’re pleased to hear that the goods met your expectations and arrived in great condition. If you need anything else, feel free to reach out.
Beth – LIND Experience Team
Reply from LIND
Thank you for your feedback! We’re glad to hear you were pleased with the fast delivery. If there’s anything else we can help with, let us know.
Beth – LIND Experience Team
Reply from LIND
Thank you for your lovely feedback! We’re so pleased to hear you found everything easy and enjoyed the items. Let us know if we can assist you further. Beth – LIND Experience Team
Many years ago I had a pair of Xtraffit…
Many years ago I had a pair of Xtraffit gloves , best gloves I ever had then I saw a pair made by BMW gloves on sale so bought them . Still breaking them in but can’t wait to go for a ride with them.
January 2, 2025
Reply from LIND
Thank you for your feedback! It’s great to hear about your experience with quality gloves over the years. We’re sure the BMW gloves will be fantastic for your rides—enjoy! Beth – LIND Experience Team
Thanks Lind Triumph West London
Just want to mention that at a time where good customer service appears to a thing of the past, Lind Triumph West London are still managing good consumer care. I have had a warranty issue twice on my Triumph Speed Twin and David Munns and Colin Grant at Triumph West London have gone the extra mile to help resolve this....thank you !
December 18, 2024
Unprompted review
Reply from LIND
Thank you for your kind words! We’re so pleased to hear that David and Colin provided excellent care and support for your warranty issue. Your appreciation means a lot, and we’ll be sure to pass your thanks along to the team! Beth – LIND Experience Team
Purchased an ex display Harley 2-1…
Purchased an ex display Harley 2-1 Supertrapp for my Dyna Street Bob. Excellent value, original packaging. As new. Very quick delivery included in the price. Kept well updated. Excellent all round.
December 21, 2024
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