Pimoroni Reviews 357

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 126 reviews, reviewers overwhelmingly had a great experience with this company, consistently praising the quality of their products, which are often described as well-engineered and well-documented. Customers frequently highlight the fast and reliable delivery service, with many orders arriving quickly, sometimes even the next day. The company is also commended for offering a great selection of items at fair and competitive prices, making it a preferred choice for various electronic components and gadgets. However, some people were dissatisfied with shipping costs, particularly for international orders, noting high charges for small items and unexpected customs fees. A few other people also felt that some products arrived faulty or that the dispatch process could be slow, leading to delays in receiving their orders.

What people talk about most

Product

People report positive experiences with products, highlighting a great range of interesting and high-quality... See more

Delivery service

Users describe positive interactions with delivery service, frequently praising the quick and fast shipping,... See more

Order

Reviewers mention positive feedback about order, highlighting that ordering is easy and they are kept... See more

Price

Clients share positive opinions on price, with many reviewers finding the prices fair, competitive, and... See more

Quality

Customers had positive experiences with quality, consistently praising the high quality of products, with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Pimoroni has a lot of interesting products and electronic gadgets and projects. It's not only 'credit-card computers', you know the ones I mean. I've already purchased items and shipping is quick with... See more

Rated 5 out of 5 stars

I can see why they have a near perfect score on here; one of the few firms that actually deserves such a high rating. Prices are always competitive, and at sale time compete with China pricing!... See more

Rated 5 out of 5 stars

I like the company and the stuff. But orders are slow to be dispatched, and arrive accompanied by lots of junk I don't want: numerous stickers and a lanyard. All went straight into the bin. Does nob... See more

Company replied

Rated 5 out of 5 stars

These guys have never lost their quality of service. I’ve been ordering from them every once in a while—Raspberry Pis, cables, tinkering boards, and other gear—for the past five or six years. They’v... See more


Company details

  1. Computer and Accessories Store
  2. Battery Store
  3. Computer Store
  4. Electronic Spare Parts and Components Store
  5. Hobby Store
  6. Tool Store

Written by the company

Pimoroni is the ultimate Maker store – a curated range of the best of breed Maker products. Worldwide delivery. Personal support.


Contact info

4.8

Excellent

TrustScore 5 out of 5

357 reviews

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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Outstanding support for discontinued product

Emailed them to find out details of a cable for an item I bought a few years ago hats not discontinued after my cat decided to bite it in half.
Rico got back to me within an hour with an offer to send 2 cables they still had in stock from testing purposes foc.
What a service, not many places would have been this helpful!!
Now I know why I never complain when the pirates steal my money!!

February 7, 2025
Unprompted review
Rated 5 out of 5 stars

Top company with great products & service

Pimoroni make and supply great products. Their customer service and aftercare is also second to none. They are so obliging and helpful and normally respond and resolve any issues in around 2-3 working days. I have already purchased the Picade Max from them, which I thoroughly enjoyed putting together, with great guides on their website. This is a great product with excellent build quality. However, one or two parts had been slightly damaged in transit, so they quickly provided me with replacements free of charge. I always say that what makes a great company is one which goes out of their way to put something right that may have initially been slightly wrong. That is Pimoroni in a nutshell. Check out their website - they sell some really great stuff. The galactic unicorn is a great addition to the picade max, if you want an all singing all dancing light show for the marquee section! Top marks to Pimoroni - keep up the good work!

February 4, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing people, Amazing products

saw your stall at SMRRF and was given a free badger2040 to help me learn micropython, unfortunately my badger2040 broke (my own fault they are great quality) and I've now ordered a tufty which is the same price as a badger, runs doom and has a great price on next day delivery my new place for pi stuff

December 8, 2024
Unprompted review
Rated 5 out of 5 stars

Good availability and excellent…

Good availability and excellent service.
I was pleased to find the pi5 16GB in stock and even happier to find that it arrived 36 hours after I ordered it. I could not have asked for more.

January 30, 2025
Unprompted review
Rated 5 out of 5 stars

Highly-trusted vendor

I have purchased many products from Pimoroni - they have exceptional manufacturing quality, and great documentation and support for their devices.

January 30, 2025
Unprompted review
Pimoroni logo

Reply from Pimoroni

Thank you for the kind words! If you ever need any help with your order or project in the future please make sure to drop us a line we'll do our best to help! Hope to see you back at the store in future! :-)

Rated 5 out of 5 stars

A great company making inivotive products

A great company making inivotive products. I have had a few very minor issues which were resolved without any problems.

January 28, 2025
Unprompted review
Pimoroni logo

Reply from Pimoroni

Thank you for the kind words! If you ever need any help with your order or project in the future please make sure to drop us a line we'll do our best to help! Hope to see you back at the store in future! :-)

Rated 5 out of 5 stars

Good stock and deliver reliably

January 29, 2025
Unprompted review
Pimoroni logo

Reply from Pimoroni

Thank you for the kind words! If you ever need any help with your order or project in the future please make sure to drop us a line we'll do our best to help! Hope to see you back at the store in future! :-)

Rated 5 out of 5 stars

GREAT Customer Service

I mentioned that a part on the Picade was broken.. either by my clumsy fingers or too much activity on a delicate connector... Any, Pimoroni came through with a replacement, even though I purchase through a distributor. I call that standing behind their product and amazing work keeping the customer for life.

January 27, 2025
Unprompted review
Pimoroni logo

Reply from Pimoroni

Thank you for the kind words! If you ever need any help with your order or project in the future please make sure to drop us a line we'll do our best to help! Hope to see you back at the store in future! :-)

Rated 5 out of 5 stars

Very happy with my purchase

Very happy with my purchase, great price great communication and price.

January 25, 2025
Unprompted review
Pimoroni logo

Reply from Pimoroni

Thank you for the kind words! If you ever need any help with your order or project in the future please make sure to drop us a line we'll do our best to help! Hope to see you back at the store in future! :-)

Rated 5 out of 5 stars

Always clear and super reliable

Always clear and super reliable. Highly recommend.

December 16, 2024
Unprompted review
Pimoroni logo

Reply from Pimoroni

Thank you for the kind words! If you ever need any help with your order or project in the future please make sure to drop us a line we'll do our best to help! Hope to see you back at the store in future! :-)

Rated 5 out of 5 stars

Great service

Easy to find items required on the Pimoroni site and to find the details required to get them up and running. The items were all delivered promptly and well packaged.

January 6, 2025
Unprompted review
Pimoroni logo

Reply from Pimoroni

Thank you for the kind words! If you ever need any help with your order or project in the future please make sure to drop us a line we'll do our best to help! Hope to see you back at the store in future! :-)

Rated 5 out of 5 stars

Nice products

Very nice products we love in our company!

January 24, 2025
Unprompted review
Pimoroni logo

Reply from Pimoroni

Thank you for the kind words! If you ever need any help with your order or project in the future please make sure to drop us a line we'll do our best to help! Hope to see you back at the store in future! :-)

Rated 5 out of 5 stars

Product exactly as expected

Product exactly as expected, arrived very quickly and questions answered promptly. Thanks

January 20, 2025
Unprompted review
Pimoroni logo

Reply from Pimoroni

Thank you for the kind words! If you ever need any help with your order or project in the future please make sure to drop us a line we'll do our best to help! Hope to see you back at the store in future! :-)

Rated 5 out of 5 stars

Welcome to Alladin's cave

I've used Pimoroni quite a few times for Raspberry Pi related gear.

The range of items they stock is incredible. It's very easy to find all the stuff you want AND all the stuff you didn't know you wanted!

The website is very well done and has lots of good information about the items they sell.

And if you can't find the information you need, their forum is also great and full of very helpful types.

Delivery is the icing on the cake. Next day delivery really deliver the next day! That ought to be standard these days for everyone selling online but it's not and it's worth mentioning that my experiences with buying from Pimoroni have always been positive.

January 21, 2025
Unprompted review
Pimoroni logo

Reply from Pimoroni

Thank you for the kind words! If you ever need any help with your order or project in the future please make sure to drop us a line we'll do our best to help! Hope to see you back at the store in future! :-)

Rated 5 out of 5 stars

great fast service

January 10, 2025
Unprompted review
Pimoroni logo

Reply from Pimoroni

Thank you for the kind words! If you ever need any help with your order or project in the future please make sure to drop us a line we'll do our best to help! Hope to see you back at the store in future! :-)

Rated 5 out of 5 stars

Best maker gear around

A fantastic local company with the best custom maker boards around. Always excellent support, software, and documentation. Lovely as well that they've fixed the Pi Pico boards by actually giving them USB-C connectors ;).

January 14, 2025
Unprompted review
Pimoroni logo

Reply from Pimoroni

Thank you for the kind words! If you ever need any help with your order or project in the future please make sure to drop us a line we'll do our best to help! Hope to see you back at the store in future! :-)

Rated 5 out of 5 stars

Excellent service!

Excellent service with the monitor delivered next day. Outstanding.

January 9, 2025
Unprompted review
Pimoroni logo

Reply from Pimoroni

Thank you for the kind words! If you ever need any help with your order or project in the future please make sure to drop us a line we'll do our best to help! Hope to see you back at the store in future! :-)

Rated 5 out of 5 stars

Absolutely great service

Absolutely great service. It's obvious that the folks at Pimoroni have got their act together. I wish I had known about them much earlier! There's an extensive range of items on their website, many of which are manufactured by them. I will certainly be back!

January 10, 2025
Unprompted review
Pimoroni logo

Reply from Pimoroni

Thank you for the kind words! If you ever need any help with your order or project in the future please make sure to drop us a line we'll do our best to help! Hope to see you back at the store in future! :-)

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