Pimoroni Reviews 357

TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 109 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the fast delivery and the high quality of the products, often highlighting that items arrive quickly and are well-packaged. Many appreciate the excellent range of products available, noting their good prices and the innovative approach to design. The ordering process is described as easy, and the overall service is frequently highlighted as exceptional, with many recommending the company as a reliable source for electronics. However, some customers also noted issues with shipping costs, particularly for international orders, finding them disproportionately high compared to the value or weight of the goods. A few other people also felt that dispatch times could be slow, and some experienced problems with faulty products or lost deliveries, though replacements were often arranged.

What people talk about most

Product

Reviewers highlight positive aspects of product, consistently praising the great range, quality, and... See more

Delivery service

Clients share positive opinions on delivery service, frequently praising its speed and reliability, with many... See more

Order

Users describe positive interactions with order, highlighting the ease of the ordering process and quick... See more

Price

Customers had positive experiences with price, often finding them competitive and fair, especially during... See more

Quality

Customers consistently note positive experiences with quality, praising the high quality of products, with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I can see why they have a near perfect score on here; one of the few firms that actually deserves such a high rating. Prices are always competitive, and at sale time compete with China pricing!... See more

Rated 5 out of 5 stars

I like the company and the stuff. But orders are slow to be dispatched, and arrive accompanied by lots of junk I don't want: numerous stickers and a lanyard. All went straight into the bin. Does nob... See more

Company replied

Rated 5 out of 5 stars

These guys have never lost their quality of service. I’ve been ordering from them every once in a while—Raspberry Pis, cables, tinkering boards, and other gear—for the past five or six years. They’v... See more

Rated 5 out of 5 stars

I absolutely LOVE Pimoroni. So many cool products, all nicely engineered and really well-documented. Always arrives on time, nicely packaged. The code libraries and examples are almost plug 'n'... See more


Company details

  1. Computer and Accessories Store
  2. Battery Store
  3. Computer Store
  4. Electronic Spare Parts and Components Store
  5. Hobby Store
  6. Tool Store

Written by the company

Pimoroni is the ultimate Maker store – a curated range of the best of breed Maker products. Worldwide delivery. Personal support.


Contact info

4.8

Excellent

TrustScore 5 out of 5

357 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Helpful and knowledgeable

Helpful, very useful information. Much appreciated! They really do know things that aren't often something you might find on a web search. I didn't know that a lot of folks lack the technical experience to diagnose faults without even seeing the device in question.

March 21, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent range of products and support

Excellent range of products and top-tier customer service. I love a good electronics project, and Pimoroni sells 99% of what I need. I've only had one issue with a DOA Raspberry Pi Zero, which was resolved quickly and efficiently. Rico handled my ticket and was friendly, competent, fast, and understanding. Basically, everything that you want to happen after something goes wrong.

March 13, 2025
Unprompted review
Rated 5 out of 5 stars

Perfect!

Assorted Raspberry Pi 5 goodies - delivered next day. Perfect!

March 15, 2025
Unprompted review
Rated 4 out of 5 stars

You are very good

You are very good.
Order #PI743148
But POSTE ITALIANE is very bad.
At now we d'nt see where it it is the goods you sended.
Please help us to find our goods.
Br
Iano Faragli

March 14, 2025
Unprompted review
Rated 1 out of 5 stars

badly run company that lets people down

made promises they could,nt keep and paid for next day delivery which never happened and so i cancelled the order after they blamed it on despatch problems but they never informed their customers of this until after you place an order which is bad customer service so cannot recommend anyone uses this company

February 27, 2025
Unprompted review
Pimoroni logo

Reply from Pimoroni

Ahoy Tom! Very sorry that it took us a bit longer than usual to send out your order, we've been very busy over the last week due to our recent sale.

Looks like this order's been refunded in full at our end, but if you need anything else please drop us a line at support@pimoroni.com .

Rated 5 out of 5 stars

Fast service and delivery.

Ordered Thursday afternoon, the Pimoroni Ninjas got to work straight away and the items were despatched, delivered Friday morning at 09:30, brilliant service, thank you.

February 28, 2025
Unprompted review
Rated 5 out of 5 stars

Great customer service

An error occurred (on my side), where the wrong address was used for the delivery. Rico and the folks at Pimoroni were super supportive in arranging for things to be redelivered, keeping me in the loop.

I've been using Pimoroni for nearly ten years now and have had nothing but a great experience.

February 24, 2025
Unprompted review
Rated 5 out of 5 stars

Brilliant customer support

Brilliant. Had problem setting up hyper pixel 4.0 display with pi zero. Wrote a mail to customer support in the evening and got reply and solution the next day. Amazing support. Thanks v much Hayley and team👍

February 18, 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look