I can see why they have a near perfect score on here; one of the few firms that actually deserves such a high rating. Prices are always competitive, and at sale time compete with China pricing!... See more
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Company details
- Computer and Accessories Store
- Battery Store
- Computer Store
- Electronic Spare Parts and Components Store
- Hobby Store
- Tool Store
Written by the company
Pimoroni is the ultimate Maker store – a curated range of the best of breed Maker products. Worldwide delivery. Personal support.
Contact info
Unit 1 Parkway Business Park, Parkway Drive, S9 4WN, Sheffield, United Kingdom
- support@pimoroni.com
- shop.pimoroni.com
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
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See how their reviews and ratings are sourced, scored, and moderated.
Helpful and knowledgeable
Helpful, very useful information. Much appreciated! They really do know things that aren't often something you might find on a web search. I didn't know that a lot of folks lack the technical experience to diagnose faults without even seeing the device in question.
Excellent range of products and support
Excellent range of products and top-tier customer service. I love a good electronics project, and Pimoroni sells 99% of what I need. I've only had one issue with a DOA Raspberry Pi Zero, which was resolved quickly and efficiently. Rico handled my ticket and was friendly, competent, fast, and understanding. Basically, everything that you want to happen after something goes wrong.
Parts come as described and in good…
Parts come as described and in good time. It has been a pleasure to order from them.
Perfect!
Assorted Raspberry Pi 5 goodies - delivered next day. Perfect!
You are very good
You are very good.
Order #PI743148
But POSTE ITALIANE is very bad.
At now we d'nt see where it it is the goods you sended.
Please help us to find our goods.
Br
Iano Faragli
Fast shipment and delivery
Fast shipment and delivery, good prices, and great comms. Highly recommended!
Always pleasant
Always pleasant - speedy delivery and no quibble returns. What more can you ask for
Extremely fast service
Ordered a raspberry pi yesterday, and it's in my hands, well packaged and safely delivered, top notch service
Fast delivery and great customer…
Fast delivery and great customer service. The team were really responsive when I needed to change an order, and I've been pleased with their quick dispatch. Thank you.
badly run company that lets people down
made promises they could,nt keep and paid for next day delivery which never happened and so i cancelled the order after they blamed it on despatch problems but they never informed their customers of this until after you place an order which is bad customer service so cannot recommend anyone uses this company

Reply from Pimoroni
Fast service and delivery.
Ordered Thursday afternoon, the Pimoroni Ninjas got to work straight away and the items were despatched, delivered Friday morning at 09:30, brilliant service, thank you.
Received exactly the items I wanted
Received exactly the items I wanted. Very prompt delivery.
Very good communication and kept me up…
Very good communication and kept me up to date on my order status, fast delivery service and reasonable priced good quality goods
Great replacement.
A board I'd had for some time lost it's USB socket. There was no hesitation in sending me a replacement.
Good store
Shipping is mostly very quick, support is great, prices are fair.
Great customer service
An error occurred (on my side), where the wrong address was used for the delivery. Rico and the folks at Pimoroni were super supportive in arranging for things to be redelivered, keeping me in the loop.
I've been using Pimoroni for nearly ten years now and have had nothing but a great experience.
Brilliant customer support
Brilliant. Had problem setting up hyper pixel 4.0 display with pi zero. Wrote a mail to customer support in the evening and got reply and solution the next day. Amazing support. Thanks v much Hayley and team👍
Pimoroni has great customer service
Pimoroni has great customer service, and they ship orders quickly with good packaging.
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