Pimoroni Reviews 357

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 109 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the fast delivery and the high quality of the products, often highlighting that items arrive quickly and are well-packaged. Many appreciate the excellent range of products available, noting their good prices and the innovative approach to design. The ordering process is described as easy, and the overall service is frequently highlighted as exceptional, with many recommending the company as a reliable source for electronics. However, some customers also noted issues with shipping costs, particularly for international orders, finding them disproportionately high compared to the value or weight of the goods. A few other people also felt that dispatch times could be slow, and some experienced problems with faulty products or lost deliveries, though replacements were often arranged.

What people talk about most

Product

Reviewers highlight positive aspects of product, consistently praising the great range, quality, and... See more

Delivery service

Clients share positive opinions on delivery service, frequently praising its speed and reliability, with many... See more

Order

Users describe positive interactions with order, highlighting the ease of the ordering process and quick... See more

Price

Customers had positive experiences with price, often finding them competitive and fair, especially during... See more

Quality

Customers consistently note positive experiences with quality, praising the high quality of products, with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I can see why they have a near perfect score on here; one of the few firms that actually deserves such a high rating. Prices are always competitive, and at sale time compete with China pricing!... See more

Rated 5 out of 5 stars

I like the company and the stuff. But orders are slow to be dispatched, and arrive accompanied by lots of junk I don't want: numerous stickers and a lanyard. All went straight into the bin. Does nob... See more

Company replied

Rated 5 out of 5 stars

These guys have never lost their quality of service. I’ve been ordering from them every once in a while—Raspberry Pis, cables, tinkering boards, and other gear—for the past five or six years. They’v... See more

Rated 5 out of 5 stars

I absolutely LOVE Pimoroni. So many cool products, all nicely engineered and really well-documented. Always arrives on time, nicely packaged. The code libraries and examples are almost plug 'n'... See more


Company details

  1. Computer and Accessories Store
  2. Battery Store
  3. Computer Store
  4. Electronic Spare Parts and Components Store
  5. Hobby Store
  6. Tool Store

Written by the company

Pimoroni is the ultimate Maker store – a curated range of the best of breed Maker products. Worldwide delivery. Personal support.


Contact info

4.8

Excellent

TrustScore 5 out of 5

357 reviews

5-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

These guys are ace, buy their stuff!

These guys are ace! Their range of Maker stuff it amazing, they've ALWAYS got either the exact thing I need or an inspiratroin for somthing that will do my job. They deliver fast and their service guys are really helpful. I had a -rare - faulty unit a little while ago... I got the replacement sent out before my return arrived, and it was actually an upgraded component too. Can't recommend them highly enough!

May 2, 2025
Unprompted review
Rated 5 out of 5 stars

Great job dudes

The prices are good, there is a wide range of products and the delivery was fast. Great job dudes.

May 1, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent stuff

The first screen was damaged in shipping and it was replaced when I reached out. If they have something I need for a project they are my first choice

April 28, 2025
Unprompted review
Rated 5 out of 5 stars

Great selection of products.

Great selection of products.
Easy and fast to buy and deliver internationally. I wish there were more bundle options, for example a hat for a raspberry pi can also include the raspberry pi board.

April 27, 2025
Unprompted review
Rated 5 out of 5 stars

Technically I bought this from the Pi…

Technically I bought this from the Pi Hut, the square Pimoroni screen (second one) but the small booster header was missing a pin. Pi Hut told Pimoroni who posted me a replacement with zero hassle.

The screen is amazing, I have them set up to display Sonos album art, really lovely bit of kit and amazing service from Pi Hut and Pimoroni.

April 23, 2025
Unprompted review
Rated 4 out of 5 stars

Good checkout experience

Good checkout experience. However, I ordered on a Thursday, picked the Royal Mail next day delivery, and the parcel was shipped on the next Tuesday.

April 3, 2025
Unprompted review
Pimoroni logo

Reply from Pimoroni

Ahoy Sev!

Looks like this order was placed after our 2pm same-day shipping cutoff on Friday 4 April but we shipped it out on the next working day - Monday 7 April. The tracking suggests it was delivered the next day - Tuesday 8 April. If you need any more info please drop us an email at support@pimoroni.com :)

Rated 5 out of 5 stars

Great Experience

Ordering experience was great, easy to search, choose and pay. Shipping was initiated promptly.

As a Canadian, I am particularly happy to be ordering from any country not currently run by an orange tinted fascist.

April 12, 2025
Unprompted review
Rated 5 out of 5 stars

Great customer support

I mistakenly created duplicate orders. Not only is this company quick at packing and sending out your order, but they are just as quick at fixing my mistake of ordering the same thing twice.

I reached out to them and they immediately reached back and assured me that they were able to cancel it before sending it out

Thank you!

March 30, 2025
Unprompted review
Rated 5 out of 5 stars

Ordered Raspberry Pi and Case

Ordered Raspberry Pi, case and power supply, all of which arrived quickly. When I checked the order I had inadvertently ordered the EU power supply rather than the UK version. I contacted their support team and returned the item for a refund, (which was confirmed a couple of days later) and ordered the correct PSU.
Overall very prompt service and dealt with my mistake quickly, efficiently and without fuss. Will definitely be ordering again!

March 24, 2025
Unprompted review
Rated 5 out of 5 stars

Great Customer Support - When Needed

I have previously purchased a number of items from Pimoroni without any issues, but I recently purchased a 1TB NVME SSD drive which was faulty.
While unfortunate, I can accept that occasionally products are supplied that have faults, but Hayley from Pimoroni customer support was Excellent and sent me a replacement drive immediately.
I was really impressed with the communication from Pimoroni when faced with a negative scenario (such as a faulty item), this is for me, is the best metric of a component supplier.
Well done Hayley and Pimoroni.

March 24, 2025
Unprompted review
Rated 5 out of 5 stars

Ordered a RaspberryPI 5

Ordered a RaspberryPI 5 with some accessories. It arrived quickly and without issue. It's 2nd time I've order a RaspberryPI from them and both times the service has been first class.

March 18, 2025
Unprompted review

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