Pimoroni Reviews 357

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 109 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the fast delivery and the high quality of the products, often highlighting that items arrive quickly and are well-packaged. Many appreciate the excellent range of products available, noting their good prices and the innovative approach to design. The ordering process is described as easy, and the overall service is frequently highlighted as exceptional, with many recommending the company as a reliable source for electronics. However, some customers also noted issues with shipping costs, particularly for international orders, finding them disproportionately high compared to the value or weight of the goods. A few other people also felt that dispatch times could be slow, and some experienced problems with faulty products or lost deliveries, though replacements were often arranged.

What people talk about most

Product

Reviewers highlight positive aspects of product, consistently praising the great range, quality, and... See more

Delivery service

Clients share positive opinions on delivery service, frequently praising its speed and reliability, with many... See more

Order

Users describe positive interactions with order, highlighting the ease of the ordering process and quick... See more

Price

Customers had positive experiences with price, often finding them competitive and fair, especially during... See more

Quality

Customers consistently note positive experiences with quality, praising the high quality of products, with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I can see why they have a near perfect score on here; one of the few firms that actually deserves such a high rating. Prices are always competitive, and at sale time compete with China pricing!... See more

Rated 5 out of 5 stars

I like the company and the stuff. But orders are slow to be dispatched, and arrive accompanied by lots of junk I don't want: numerous stickers and a lanyard. All went straight into the bin. Does nob... See more

Company replied

Rated 5 out of 5 stars

These guys have never lost their quality of service. I’ve been ordering from them every once in a while—Raspberry Pis, cables, tinkering boards, and other gear—for the past five or six years. They’v... See more

Rated 5 out of 5 stars

I absolutely LOVE Pimoroni. So many cool products, all nicely engineered and really well-documented. Always arrives on time, nicely packaged. The code libraries and examples are almost plug 'n'... See more


Company details

  1. Computer and Accessories Store
  2. Battery Store
  3. Computer Store
  4. Electronic Spare Parts and Components Store
  5. Hobby Store
  6. Tool Store

Written by the company

Pimoroni is the ultimate Maker store – a curated range of the best of breed Maker products. Worldwide delivery. Personal support.


Contact info

4.8

Excellent

TrustScore 5 out of 5

357 reviews

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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Works a charm

Im in Denmar, meaning the the EU. I've shopped there multiple times. They sort out import taxes, som I don't have to, they deliver speedily and exactly what I've ordeeres.

June 9, 2025
Unprompted review
Rated 1 out of 5 stars

Product never arrived, no refund

Ordered 8bitdo keyboard and the item never arrived. Contacted company numerous times asking for product or refund and heard nothing. Lost £90.. avoid

June 7, 2025
Unprompted review
Pimoroni logo

Reply from Pimoroni

Hi there, you ordered an 8BitDo keyboard on May 27th from our store and we shipped it the next day via tracked Royal Mail.

Looking at the tracking details I can see the parcel is still in transit which is strange because that shipping service is generally next day within the UK.

I also noticed that the tracking page suggests that you requested a redelivery attempt? Did they attempt to deliver and it wasn't possible for some reason?

Either way I'm happy to look into this for you further (I've already asked our support team to try to find any ticket you've raised with us)!

You can e-mail me directly at jon@pimoroni.com with any more details if you have them.

Rated 3 out of 5 stars

you did not supply the pinout…

you did not supply the pinout instruction with this joystick

May 28, 2025
Unprompted review
Pimoroni logo

Reply from Pimoroni

Ahoy Robert! The pinout for the joystick is listed on the shop page: https://shop.pimoroni.com/products/joystick . Feel free to drop us an email at support@pimoroni.com if you need further info!

Rated 5 out of 5 stars

Fast response customer services

My shipping address on my package has been damaged and it has been returned to Pimoroni. Pimoroni fixed the issue and send out the package immediately after they got it back. I must say that they provide a fast and wonderful after sales customer service.

May 9, 2025
Unprompted review
Rated 5 out of 5 stars

I have ordered many bits and bobs from…

I have ordered many bits and bobs from Pimoroni over the years. The website if great, its informative and well laid out. Never had an issue. I use Apple Pay and they have a deep integration which shows progress in real time. normally very quick 24/48hrs. Finally, they are reasonable in price as well.

May 11, 2025
Unprompted review
Rated 5 out of 5 stars

Great site, great service

The only site I could find with next day delivery on a Saturday for the Raspberry Pi components I needed. Price was very reasonable, shipping was very cheap, items were dispatched quickly and ordered arrived on time without issue. Would definitely use again!

April 25, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent support

I have had a board from Pimoroni fail after 20 months and their warranty is 24 months. After a couple of emails between Hayley the support ninja and myself a replacement is on the way. Excellent service as ever

May 9, 2025
Unprompted review
Rated 5 out of 5 stars

Top tier company

For so many reasons this is a wonderful company. Ordered in the morning and collected in the afternoon. Staff are really good eggs.

May 7, 2025
Unprompted review
Rated 5 out of 5 stars

all good. I can only recommend.

pre-ordered end of March. They said, we will send at end of April. Indeed they shipped as they promised , it arrived well packed and it is working like a charm - all good. I can only recommend. Happy to do business again.

May 6, 2025
Unprompted review
Rated 5 out of 5 stars

All is well!

Ordered 3 days ago, Site had a sale on so ended up chucking a couple bits on there, Pimoroni took 20% VAT off as I live in Guernsey, and sent within 24 hours using 2-day tracked.

Goods arrived in good condition, all in all a great experience!

May 3, 2025
Unprompted review
Rated 5 out of 5 stars

Great shop and resource.

Great shop and resource for an old fool like me who has been getting into messing around with electronics. Massive amount of products and lots of information, guides and downloads to help me overcome the atrophying inside my bonce. Fast delivery and good boxes too. I appreciate a good sturdy box.

May 1, 2025
Unprompted review

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