Watts Farms Home Deliveries Reviews 4,291

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 64 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, particularly the freshness and taste of the produce. Many highlight the efficient and friendly delivery service, noting the politeness and helpfulness of the drivers. The overall service, including communication and responsiveness, is frequently described as exceptional. However, some people were dissatisfied with their orders, citing issues such as receiving incorrect items, missing products, or produce that was overripe, bruised, or of poor quality, particularly potatoes. A few customers also experienced problems with delivery timings, with orders arriving outside of the scheduled slots.

What people talk about most

Product

Customers consistently note positive experiences with product quality. Many reviewers praise the freshness,... See more

Quality

Customers had positive experiences with quality. Reviewers consistently praise the freshness and high... See more

Delivery service

Reviewers mention positive feedback about delivery service. Customers consistently praise the efficiency,... See more

Order

People report ambiguous experiences with their orders. While some customers praise the ease of ordering,... See more

Service

Clients share positive opinions on service, consistently praising the team as friendly, reliable, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The quality of products amazing Fresh and packed with care like the idea of minimising the plastic use so potatoes and carrots were loose nut nicely placed in box Communication good and delivery... See more

Rated 5 out of 5 stars

My experience with Watts Farms Home Deliveries is : it was Exceptional. They told me the items would be delivered between 1300-1500. They were delivered at 1310. Also the driver was very friendly, tal... See more

Rated 5 out of 5 stars

I really love ordering from Watts farms, easy to buy and check out and the quality of the fruit and veg is 10/10! Much better than the supermarket. Had a slight issue with delivery but they called to... See more

Rated 5 out of 5 stars

Great accidental find for me, which in turn gives me a great alternative towards supermarkets. Quality Veg, which last more than the usual day, seasonal or exotic, Veg available, plus for me a free de... See more


Company details

  1. Supermarket
  2. Fruit and Vegetable Store
  3. Fruit and Vegetable Wholesaler
  4. Greengrocer
  5. Grocery Store

Information provided by various external sources

Watts Farm is a family-run business which covers 10 sites in Kent, Essex and Bedfordshire. Farming over 600 hectares of land, growing 100 different crops. Along with products we grow we also stock over 1000 products from fresh fruits & vegetables, dairy, cheese, grocery, household and alcohol ranges. Traditionally we were a supplier to restaurants and hotels and had to rapidly pivot our supply chain to providing contactless deliveries direct to the public.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

4K reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Lovely tasty ham

Ordered cheese , eggs , ham and beetroot .
The ham was lovely and tasty , lovely sweet vacuum packed baby beets .
Havnt tried cheese yet , shame the eggs weren’t farm ones . Will def use again 👌

April 27, 2026
Rated 5 out of 5 stars

Five Years of Exceptional Fresh Produce and Friendly Service

We’ve been receiving deliveries for over five years, and the quality has been consistently outstanding. The produce is always fresh, full of flavour, and far superior to anything you’d find in a supermarket. What really sets them apart, though, is the service — the team are friendly, reliable, and always happy to accommodate any requests. It’s rare to find such a dependable and high-quality service these days, and we wouldn’t hesitate to recommend them to anyone looking for top-notch, farm-fresh food delivered with care.

April 4, 2026
Rated 4 out of 5 stars

Great Produce

Received the fruits in great condition and they were fresh.

I bought a lot but it didn't come with any bags so I had to take it out of the delivery box individually.

March 8, 2026
Rated 5 out of 5 stars

Watts Farm are always so efficient and…

Watts Farm are always so efficient and polite with lovely home delivery drivers too!

Super reliable , sometimes things are out of stock , which is understandable and am fully refunded immediately!

SUPER fresh produce and very generous portions!

Prices reasonable and a good price point for free delivery UNLIKE the supermarkets!!

I love the freshness and health benefits of eating fresh fruit and veg etc so am loving it and love to shop LOCAL :-) :-) xx

REPEAT customer here even with a new Aldi being built very locally - I do not LIKE or trust supermarket fruit , veg , meat and milk etc!!

February 28, 2026
Rated 5 out of 5 stars

Watts Farms Dream Service

Watts Farms Home Deliveries are more committed than you think.
When I placed my order it was for the time slot 1800-2200 hour slot.
In fact it arrived in the the 1200-1800 slot, which impressed me greatly.
Everything was there, plus the driver as usual was very helpful and courteous.
It is a sublime service they provide.

February 2, 2026
Rated 5 out of 5 stars

The quality of products amazing

The quality of products amazing
Fresh and packed with care like the idea of minimising the plastic use so potatoes and carrots were loose nut nicely placed in box
Communication good and delivery as well plus the driver very polite which big plus
Will be placing another delivery soon and just to add the price is good as well

February 5, 2026
Rated 5 out of 5 stars

So far So Good

I am really pleased with the items I have got via their on line shop. I went for the box ast first then went for what I wanted. Both work really well. I love the fact that the greens etc. still have dirt on them, not been sent via container across the world. Had a hiccup with the delivery, but the CS team called me back, and all was fine and friendly. What will keep me coming back is the quality. So far so good!

January 15, 2026
Unprompted review
Rated 5 out of 5 stars

Fresh produce and easy to order

Goods were delivered on Christmas Eve. I ordered veg and fruit boxes. The produce was excellent and so much of it too. Wide variety and farm fresh to your doorstep. Also ordered cheese, butter and eggs. I will definitely be a regular customer from now on. Thanks Watts Farm.

December 24, 2025
Unprompted review

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