The quality of products amazing Fresh and packed with care like the idea of minimising the plastic use so potatoes and carrots were loose nut nicely placed in box Communication good and delivery... See more
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Watts Farm is a family-run business which covers 10 sites in Kent, Essex and Bedfordshire. Farming over 600 hectares of land, growing 100 different crops. Along with products we grow we also stock over 1000 products from fresh fruits & vegetables, dairy, cheese, grocery, household and alcohol ranges. Traditionally we were a supplier to restaurants and hotels and had to rapidly pivot our supply chain to providing contactless deliveries direct to the public.
Contact info
Section A Unit 14, Mills Road, ME20 7NA, Aylesford, United Kingdom
- 01622 793 900
- sales@wattsfarms.co.uk
- shop.wattsfarms.co.uk
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Do not use the company
Do not use the company! Ive always had a problem with this company and their delivery. Ive always tried to be helpful and be understanding but when you constantly have your orders go wrong and then don't deliver your goods then something is clearly wrong. Im now at the point of reporting this company to trading standards. They can not deliver what they are saying, im constantly having to chase up my orders and ontop of it, customer service is poor! Always an excuse, saying its out of their hand. No.... Its clearly a poorly run company and you want people to support you.... Good luck! You have been warned.
Fresh, rarely seen products
Fresh, rarely seen products that taste great. The mushrooms and tomatoes are especially fantastic – full of flavour and high quality. A real find for anyone looking for unique and delicious produce!
Consecutive errors
In the first instance, the wrong product was delivered (tomatillos instead of tamarillos - and despite the names sounding the same, the are terribly different). The tamarillos I were expecting were needed for a special occasion and when I notified Watts Farm on the day of the delivery, they promised to kindly see if they could redeliver the correct item on the following day. They advised later that day that they would re-deliver the correct produce before 11am the following morning, however the driver apparently failed to load them and so I was advised on that the morning of the re-delivery, that the product was not going to arrive before we departed on holiday. The refund was processed quickly, however the consecutive errors mean I will probably avoid using the service again.
Watts farm has great produce n good…
Watts farm has great produce n good prices
I will never shop in a supermarket again for my fruit n veg
Highly recommended
very reliable delivery
Very pleasant driver
Watts farm carries a wider selection of…
Watts farm carries a wider selection of fresh fruit and vegetables than most supermarkets.
Perfect! Delivery was on time food was good quality, what more can I ask for, I will be buying again.
Excellent quality food
Excellent quality food, beautifully packed. Great delivery as always and fab service!
Watts Farm Order…
The produce is always good from Watts Farm and the young delivery man was extremely pleasant and waited patiently whilst I moved my order from the crates into bags. I would have no hesitation in recommending Watts Farm.
Lovely fresh produce fruit and…
Lovely fresh produce fruit and vegetables. Also able to buy in bulk which was what I needed. Stock a lot of unusual items which I was unable to obtain in the larger stores. All really high quality too. Really pleased.
Fruits weren’t fresh
great quality produce
Top notch!
Lovely vegetables. Polite friendly delivery man. Delivered on time. Nice quality produce.
Watts farm carries a wider selection of…
Watts farm carries a wider selection of fresh fruit and vegetables than most supermarkets.
Professional .
On line ordering was smooth... delivery on time and very polite driver..and very helpful.
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