Watts Farms Home Deliveries Reviews 

4,303
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 57 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the outstanding quality and freshness of the products, often noting the wide variety available and its superiority to supermarket offerings. Many people also highlight the excellent delivery service, mentioning helpful and polite drivers, timely arrivals, and good communication. The overall service is consistently described as professional and reliable. However, some customers also noted issues with their orders, including receiving incorrect items or not getting what they originally requested. A few other people also felt that some produce arrived overripe, mushy, or bruised, occasionally requiring parts to be discarded.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, with many praising the freshness, flavor, and... See more

Quality

Customers consistently express satisfaction with the quality of produce, often highlighting the freshness and... See more

Delivery service

Consumers find delivery service to be positive, with many reviewers praising the efficiency and politeness of... See more

Order

Reviewers mention ambiguous feedback about order, with many expressing satisfaction and intent to reorder... See more

Service

Customers consistently note positive experiences with service, often describing it as professional, reliable,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The quality of products amazing Fresh and packed with care like the idea of minimising the plastic use so potatoes and carrots were loose nut nicely placed in box Communication good and delivery... See more

Rated 5 out of 5 stars

I love Watts Farms. Great selection of good quality fruit, veg, salad and herbs at a reasonable price. Many items that you cannot find, even in the best supermarkets. Delivery is good with a 2 hour... See more

Rated 5 out of 5 stars

I really love ordering from Watts farms, easy to buy and check out and the quality of the fruit and veg is 10/10! Much better than the supermarket. Had a slight issue with delivery but they called to... See more

Rated 5 out of 5 stars

My experience with Watts Farms Home Deliveries is : it was Exceptional. They told me the items would be delivered between 1300-1500. They were delivered at 1310. Also the driver was very friendly, tal... See more


Company details

  1. Supermarket
  2. Fruit and Vegetable Store
  3. Fruit and Vegetable Wholesaler
  4. Greengrocer
  5. Grocery Store

Information provided by various external sources

Watts Farm is a family-run business which covers 10 sites in Kent, Essex and Bedfordshire. Farming over 600 hectares of land, growing 100 different crops. Along with products we grow we also stock over 1000 products from fresh fruits & vegetables, dairy, cheese, grocery, household and alcohol ranges. Traditionally we were a supplier to restaurants and hotels and had to rapidly pivot our supply chain to providing contactless deliveries direct to the public.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

4K reviews

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4.3

All reviews

(4,303)

57 reviews in the last 12 months

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Rated 5 out of 5 stars

DELICIOUS MUSHROOMS!

The mushrooms I ordered from them were delicious and wonderfully fresh. Although I was a home customer, their rep Amy was incredibly helpful I'm arranging a pickup time for me, and even stayed a bit late to facilitate it I think? Absolute legend.

January 19, 2024
Rated 5 out of 5 stars

Excellent service

Excellent service, could be helpful to have more speciality British produce on the list. But overall experience is awesome and will definitely keep using.

January 7, 2024
Rated 5 out of 5 stars

Impressive delivery

I found Watts Farms because I was looking for a supplier of a local Kentish cider, and they were the only ones to have stock. I was really impressed with the prompt free delivery, and they were even slightly cheaper than other suppliers that were out of stock!

January 4, 2024

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