The quality of products amazing Fresh and packed with care like the idea of minimising the plastic use so potatoes and carrots were loose nut nicely placed in box Communication good and delivery... See more
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Watts Farm is a family-run business which covers 10 sites in Kent, Essex and Bedfordshire. Farming over 600 hectares of land, growing 100 different crops. Along with products we grow we also stock over 1000 products from fresh fruits & vegetables, dairy, cheese, grocery, household and alcohol ranges. Traditionally we were a supplier to restaurants and hotels and had to rapidly pivot our supply chain to providing contactless deliveries direct to the public.
Contact info
Section A Unit 14, Mills Road, ME20 7NA, Aylesford, United Kingdom
- 01622 793 900
- sales@wattsfarms.co.uk
- shop.wattsfarms.co.uk
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Most of my order did not turn up
Most of my order did not turn up. They promised to redeliver the next day and nothing arrived, neither did I hear anything from the company. I called several times and emailed and got no reply. As yet I’ve had no product and no refund so I would not recommend this company and would not use them again. Now I have to get to the shops myself and buy rubbish supermarket cheese for our Christmas Day cheeseboard when I’d tried to be organised and get something special. Very disappointing indeed.
Rotten food and missing items
Rotten food and missing items. I was told to send pictures and haven’t heard from them since.
Highly recommended
Customer care impeccable. Delivery in time and products top notch! Highly recommended!
Always great quality
These dried cranberries are a burst of…
These dried cranberries are a burst of tart and sweet in every bite. They're versatile, great in salads or for snacking.
Courteous and on time great produce
Super helpful customer service team and…
Super helpful customer service team and great delivery!
delivered on time & to spec
The delivery wasn’t successful
The delivery wasn’t successful! I just received the refund , but I will be more happy if I receive my order on time!
Goods all there
Goods all there, arrived and delivered per instructions.
Only disappointment was some physalis had turned mouldy.
All produce fresh and as always…
All produce fresh and as always delivered with a smile
Quality Potato’s received on time.
Delivered on time and as described by a friendly driver. Potato’s are large and in good condition. I’m very pleased with my order and will purchase from them again, taking advantage of the 20% discount on my next order, which I received for making my first order with them. Excellent!!!
Service was very good
Service was very good. The product came very fresh . The quality is very good .
Very good service
Very good service. The squash were a very reasonable price, quickly delivered. I needed to contact customer service about an issue which was not their fault, and they couldn’t have been more helpful and quickly resolved it. Highly recommended for quality home delivery.
Absolutely delighted with my order
Absolutely delighted with my order. Really great value for money, really friendly delivery and am trying lots of new veg & fruits.
Will absolutely order again. Really really impressed. Thank you. Hayley.
A nice early delivery
A nice early delivery, the produce is excellent. I’ve used Watts farm before and will certainly continue doing so.
I would highly recommend Watts Farm.
Ordering was easy
Ordering was easy. Delivered on time. Very fresh fruit and vegetables
Really lovely vegetables..loved…
Really lovely vegetables..loved everything I ordered.
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