Watts Farms Home Deliveries Reviews 

4,303
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 57 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the outstanding quality and freshness of the products, often noting the wide variety available and its superiority to supermarket offerings. Many people also highlight the excellent delivery service, mentioning helpful and polite drivers, timely arrivals, and good communication. The overall service is consistently described as professional and reliable. However, some customers also noted issues with their orders, including receiving incorrect items or not getting what they originally requested. A few other people also felt that some produce arrived overripe, mushy, or bruised, occasionally requiring parts to be discarded.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, with many praising the freshness, flavor, and... See more

Quality

Customers consistently express satisfaction with the quality of produce, often highlighting the freshness and... See more

Delivery service

Consumers find delivery service to be positive, with many reviewers praising the efficiency and politeness of... See more

Order

Reviewers mention ambiguous feedback about order, with many expressing satisfaction and intent to reorder... See more

Service

Customers consistently note positive experiences with service, often describing it as professional, reliable,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The quality of products amazing Fresh and packed with care like the idea of minimising the plastic use so potatoes and carrots were loose nut nicely placed in box Communication good and delivery... See more

Rated 5 out of 5 stars

I love Watts Farms. Great selection of good quality fruit, veg, salad and herbs at a reasonable price. Many items that you cannot find, even in the best supermarkets. Delivery is good with a 2 hour... See more

Rated 5 out of 5 stars

I really love ordering from Watts farms, easy to buy and check out and the quality of the fruit and veg is 10/10! Much better than the supermarket. Had a slight issue with delivery but they called to... See more

Rated 5 out of 5 stars

My experience with Watts Farms Home Deliveries is : it was Exceptional. They told me the items would be delivered between 1300-1500. They were delivered at 1310. Also the driver was very friendly, tal... See more


Company details

  1. Supermarket
  2. Fruit and Vegetable Store
  3. Fruit and Vegetable Wholesaler
  4. Greengrocer
  5. Grocery Store

Information provided by various external sources

Watts Farm is a family-run business which covers 10 sites in Kent, Essex and Bedfordshire. Farming over 600 hectares of land, growing 100 different crops. Along with products we grow we also stock over 1000 products from fresh fruits & vegetables, dairy, cheese, grocery, household and alcohol ranges. Traditionally we were a supplier to restaurants and hotels and had to rapidly pivot our supply chain to providing contactless deliveries direct to the public.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

4K reviews

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4.3

All reviews

(4,303)

57 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Most of my order did not turn up

Most of my order did not turn up. They promised to redeliver the next day and nothing arrived, neither did I hear anything from the company. I called several times and emailed and got no reply. As yet I’ve had no product and no refund so I would not recommend this company and would not use them again. Now I have to get to the shops myself and buy rubbish supermarket cheese for our Christmas Day cheeseboard when I’d tried to be organised and get something special. Very disappointing indeed.

December 22, 2023
Unprompted review
Rated 4 out of 5 stars

Goods all there

Goods all there, arrived and delivered per instructions.
Only disappointment was some physalis had turned mouldy.

November 27, 2023
Rated 5 out of 5 stars

Quality Potato’s received on time.

Delivered on time and as described by a friendly driver. Potato’s are large and in good condition. I’m very pleased with my order and will purchase from them again, taking advantage of the 20% discount on my next order, which I received for making my first order with them. Excellent!!!

November 28, 2023
Rated 5 out of 5 stars

Very good service

Very good service. The squash were a very reasonable price, quickly delivered. I needed to contact customer service about an issue which was not their fault, and they couldn’t have been more helpful and quickly resolved it. Highly recommended for quality home delivery.

November 21, 2023
Unprompted review
Rated 5 out of 5 stars

A nice early delivery

A nice early delivery, the produce is excellent. I’ve used Watts farm before and will certainly continue doing so.
I would highly recommend Watts Farm.

October 29, 2023

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