EDIT: Increased to 3 stars as the food finally arrived, nearly a month after order and 10 days after I was assured it would arrive soon. The produce is very good but customer service and comms M... See more
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See what reviewers are saying
Best ever customer care. I had to cancel an order once and they were very accommodating and super helpful. Then, next order was delivered in a wonderful way. Honestly, cannot fault them in any iss... See more
My order was delivered in time, well packaged and all intact. No issues at all. Slightly over priced for groceries than local markets. However if you are in a remote area it would be great ro find al... See more
Ordered from the faulty app on 23/3 and delivery was supposed to be on 27/3. Regardless of messaging, emails, and phone calls, I got the dpd ‘package received’ email on 5/4 and even that got cancell... See more
Excellent service and quality and fast…
Excellent service and quality and fast delivery. excellent service after sale
Thank you
August 4, 2024
Unprompted review
Excellent Shop
Very good and professional service. High quality products with good prices. Prompt delivery and great customer care. Definitely highly recommended 👌
August 4, 2024
Unprompted review
The service and quality is absolutely…
The service and quality is absolutely awesome
July 29, 2024
Unprompted review
Don’t buy
I made an order on the 29th of June and never received it.
Completely not recommended.
I tried calling them but no answer.
July 8, 2024
Unprompted review
Good quality
Good quality, fast delivery and excellent customer service, thank you.
June 11, 2024
Unprompted review
I received my parcel later than expected and missing an item- I was not issued a refund!
I received my parcel later than the requested delivery date and one item was missing. When I complained, I was promised with a refund that I have not received yet after more than a week. It is unacceptable to tamper with people’s orders, make promises and not commit to them. I found the whole experience disappointing and will definitely not be using Shop and Shine in the future.
April 8, 2024
Unprompted review
Best online food …
This is by far the best online shopping website for food and grocery! Everything is perfect! Customer service is really outstanding 👏. Customer service agents are always polite and helpful. Authentic delicious food and fast delivery! I definitely recommend it to anyone who is looking for quality food and service. Thank you guys! Keep up the excellent work.
April 19, 2024
Unprompted review
Excellent products
Great and well shipped products.Reasonble price and very nice quality
April 4, 2024
Unprompted review
Good service
My order was delivered in time, well packaged and all intact. No issues at all.
Slightly over priced for groceries than local markets. However if you are in a remote area it would be great ro find all your favourite products at one place.
April 16, 2024
Unprompted review
I ordered before Eid and they make sure…
I ordered before Eid and they make sure to deliver it on time.
April 7, 2024
Unprompted review
Excellent service
Excellent products, fast delivery, arrived a day earlier.
Arrived in excellent condition.
Very delicious
Very happy with the experience, will order again إن شاء الله
April 3, 2024
Unprompted review
Amazing service
They are professional, friendly and so helpful .
Our stuff arrived in good condition and on time.
April 8, 2024
Unprompted review
Everything is very good
Everything is very good, quality, customer service, easy to make an order in app, fast delivery
April 15, 2024
Unprompted review
Great and quick
Great service, variety of products and quick delivery service, packaging is good, products arrived undamaged, customer service is very good. The shop might be busy during high seasons so better to order earlier.
April 8, 2024
Unprompted review
I am very satisfied with the service
I am very satisfied with the service
Very fast delivery and good packaging.
April 8, 2024
Unprompted review
Everything is more than amazing
Customer service very helpful and the items delivered very early within one day only also it came in perfect conditions
And the prices is better than other competitors.
April 8, 2024
Unprompted review
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