EDIT: Increased to 3 stars as the food finally arrived, nearly a month after order and 10 days after I was assured it would arrive soon. The produce is very good but customer service and comms M... See more
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See what reviewers are saying
Best ever customer care. I had to cancel an order once and they were very accommodating and super helpful. Then, next order was delivered in a wonderful way. Honestly, cannot fault them in any iss... See more
My order was delivered in time, well packaged and all intact. No issues at all. Slightly over priced for groceries than local markets. However if you are in a remote area it would be great ro find al... See more
Ordered from the faulty app on 23/3 and delivery was supposed to be on 27/3. Regardless of messaging, emails, and phone calls, I got the dpd ‘package received’ email on 5/4 and even that got cancell... See more
The perfect experience
I bought last week two kilos of the Egyptian Mango Ewis, it delivered on time. The package is perfect and protects the mango. I received a call from Shop & Shin to confirm I received the order and if I have any issues. Thank you Shop & Shin for bring the Egyptian products in the UK.
Fantastic experience throughout many…
Fantastic experience throughout many orders for fresh and frozen foods. Great and polite customer service and follow up on orders. Excellent communication. Quality products and authentic taste.
Great customer service
Great customer service and fast delivery, highly recommended.
Excellent service
Excellent service، fast delivery even to north Scotland, Good
Quality .
Good quality, great customer service
I ordered Mango a few days ago the delivery was fast, although it was a bit expensive £10 but it was fresh. Everybody loves it. Thank you so much Shop and shine🥰 I’ll be ordering more really soon.
The best food shop
Very nice product at a fair price and fast delivery, I recommend to my friend and family.
Great Products
Great Products, Fresh food, Great Selection, Quick Delivery, and Super customer service. highly recommended
Thanks to shop and shine
Thanks to shop and shine, I have received my mangoes after 48 hours from time I placed my order. All boxes were well packed without any damages. No hassle with payment options. Customer service called me to make sure that you I am happy with my purshase. Well done, definitely I will shop and shine again and again....
They are only getting a one star as I…
They are only getting a one star as I have to chose one but really it’s a 00000 star. They are liers, said my dress was delivered, it was not, said their logistics company will not give me my money back. Stay far away from this company, a bunch of scammers and horrible to deal with.
Good value for money,delivery on time…
Good value for money,delivery on time quality of food is very good very happy with the experience
Amazing shop and amazing taste as well
Amazing shop and amazing taste as well
My kids love it 😍
Good quality prompt shiping
This was the first and the last time i…
This was the first and the last time i shop from you for 3 reasons
# the weight not right (missing 30 grams from the pastrami, despite the heavy plastic you wrap it with)
# the deliver is very expensive (£10)
#the quality is not great
many thanks :)
honest, good timing, good products
honest and good timing. refunded money if some items were not available
Wonderful Experience
Thanks good service
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