Shop & Shine Reviews 470

TrustScore 3.5 out of 5

3.7

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Rated 3 out of 5 stars

EDIT: Increased to 3 stars as the food finally arrived, nearly a month after order and 10 days after I was assured it would arrive soon. The produce is very good but customer service and comms M... See more

Rated 5 out of 5 stars

Best ever customer care. I had to cancel an order once and they were very accommodating and super helpful. Then, next order was delivered in a wonderful way. Honestly, cannot fault them in any iss... See more

Rated 5 out of 5 stars

My order was delivered in time, well packaged and all intact. No issues at all. Slightly over priced for groceries than local markets. However if you are in a remote area it would be great ro find al... See more

Rated 2 out of 5 stars

Ordered from the faulty app on 23/3 and delivery was supposed to be on 27/3. Regardless of messaging, emails, and phone calls, I got the dpd ‘package received’ email on 5/4 and even that got cancell... See more

3.7

Average

TrustScore 3.5 out of 5

470 reviews

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Rated 5 out of 5 stars

The perfect experience

I bought last week two kilos of the Egyptian Mango Ewis, it delivered on time. The package is perfect and protects the mango. I received a call from Shop & Shin to confirm I received the order and if I have any issues. Thank you Shop & Shin for bring the Egyptian products in the UK.

August 2, 2023
Unprompted review
Rated 5 out of 5 stars

Good quality, great customer service

I ordered Mango a few days ago the delivery was fast, although it was a bit expensive £10 but it was fresh. Everybody loves it. Thank you so much Shop and shine🥰 I’ll be ordering more really soon.

July 7, 2023
Unprompted review
Rated 5 out of 5 stars

Thanks to shop and shine

Thanks to shop and shine, I have received my mangoes after 48 hours from time I placed my order. All boxes were well packed without any damages. No hassle with payment options. Customer service called me to make sure that you I am happy with my purshase. Well done, definitely I will shop and shine again and again....

July 10, 2023
Unprompted review
Rated 1 out of 5 stars

They are only getting a one star as I…

They are only getting a one star as I have to chose one but really it’s a 00000 star. They are liers, said my dress was delivered, it was not, said their logistics company will not give me my money back. Stay far away from this company, a bunch of scammers and horrible to deal with.

July 9, 2023
Unprompted review

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