Shop & Shine Reviews 470

TrustScore 3.5 out of 5

3.7

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Rated 3 out of 5 stars

EDIT: Increased to 3 stars as the food finally arrived, nearly a month after order and 10 days after I was assured it would arrive soon. The produce is very good but customer service and comms M... See more

Rated 5 out of 5 stars

Best ever customer care. I had to cancel an order once and they were very accommodating and super helpful. Then, next order was delivered in a wonderful way. Honestly, cannot fault them in any iss... See more

Rated 5 out of 5 stars

My order was delivered in time, well packaged and all intact. No issues at all. Slightly over priced for groceries than local markets. However if you are in a remote area it would be great ro find al... See more

Rated 2 out of 5 stars

Ordered from the faulty app on 23/3 and delivery was supposed to be on 27/3. Regardless of messaging, emails, and phone calls, I got the dpd ‘package received’ email on 5/4 and even that got cancell... See more

3.7

Average

TrustScore 3.5 out of 5

470 reviews

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Rated 1 out of 5 stars

Very bad service

Very bad service. Order cancelled. Seller called on the phone after 10 days of order to say they restocked and will send order and it was never sent. Do not trust

April 26, 2023
Rated 5 out of 5 stars

Excellent

I had an excellent experience with Shop & Shine. Variety of options, reasonable prices, responsive customer service and above all, delicious food. Highly recommended.

April 18, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

Excellent customer service, they are professional and have gone an extra mile too. I am very satisfied with the polite staff and the good quality products that I received. I highly recommended to those who love the good quality Egyptian products.

April 13, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent products and customer service

Highly recommended,excellent products,excellent customer service who followed up from the first minute of my order till I received it and after as well. Furthermore, a quick delivery in timely manner and recieved the product fresh with a high condition. 👌

April 20, 2023
Unprompted review

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