A visit to Grace is an amazing experience ... very uplifting and the store is merchandised very well. The staff is exceptional and so pleased when I purchase a gift item the packaging is amazin... See more
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Attentive
Attentive, friendly but not overbearing staff! Great selection and sizes. Organized racks and displays. Absolutely love shopping here and will return again and again.
Great ladies assisting and guiding me…
Great ladies assisting and guiding me at the store. Gigi was outstanding and asked how she could help me. When I told her style and color I was interested in, she led me all around the store and made the experience seamless. I bought way more than I had planned on buying and love everything.
Thank you!
Being greeted as I walk in the store
Being greeted as I walk in the store, asked if I need assistance but not hovered over, aware of me in the dressing room and asked if I need another size, etc, know my name but I do wish on their Instagram please show older women and women of a variety of sizes to showcase you have clothes for all women not just size 2 or under the age of 30
The a staff at Grace makes your shopping experience great!
The staff at Grace is simply amazing! They know the inventory, they are kind, ready to help you in finding just the right item and always remind you of any credits you have due to your shopping totals!
Great help with ideas for young lady (…
Great help with ideas for young lady ( grand daughter’s)birthday. Knew what style to look for
The staff
The staff! Sweet, kind, helpful.
The store- beautiful, colorful
The inventory- organized, fun, abundant
The hours- open a Lot of the day.
When I walked in the door Iwas greeted…
When I walked in the door Iwas greeted with a smile and hello. It was from one of the many gals that are employed at Grace.
She knows what I like and what Idon't need.
It was a successful morning at Grace.
Thanks to all!!
Christine
Customer service is excellent!
Customer service is excellent!! Merchandise is beautiful!
Always a pleasant experience with kind…
Always a pleasant experience with kind and helpful employees
Staff friendly and attentive
Staff friendly and attentive. High quality merchandise that is stylish and fun!
The service was phenomenal
The service was phenomenal. Good advice and not pushy at all. I ended up with an amazing pair of jeans that I probably wouldn’t have tried if it wasn’t for the recommendation the sales person gave me. I left extremely happy.
Friendly and helpful staff
Friendly and helpful staff. Unique clothing and accessories
Always a wonderful experience and…
Always a wonderful experience and everyone is beyond helpful. I always find what I need
Found it very easy to place an online…
Found it very easy to place an online order, next best thing to shopping at Grace, in person, when I am in Ct. I know I can count on the quality of the merchandise.
Everyone was welcoming and helpful.
It’s sweet and calm with a new surprise…
It’s sweet and calm with a new surprise every time I visit.
Excellent staff-always pleasant and helpful
Excellent staff-always pleasant and helpful!
Great customer service and friendly…
Great customer service and friendly salespeople
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