I ordered a ECO solid state relay and a E60 gasket. I was told it would take a FEW MONTHS for delivery several days later after I asked for delivery schedule. I asked for full refund and they only ref... See more
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Purchased a brand new commercial coffee machine a year and half ago. On installation there was a faulty piece that had to be replaced. After 2/3 months we experienced issue. Asked for repair under gua... See more
Second time using shopcoffee over the past two years for an espresso machine and two grinders. Both times dispatch of orders were quick and I received them in perfect condition. Prices are also compet... See more
Company replied
Perfect service, fast delivery and great packaging. I've purchased quite a bit from shop coffee now, they're absolutely spot on, great supplier. When you're buying home barista gear, it's not cheap,... See more
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Company details
About shopcoffee.co.uk
Written by the company
About us
Shop Coffee is an all-in-one supplier for Coffee Shops, Cafés, Restaurants, Takeaways, Hotels, Offices and even home coffee-lovers!
Supplying to businesses and home users. So whether you need a commercial coffee machine or some cool brewing equipment and fresh single origin coffee – we have it all!
About you
Embrace your inner Barista! We love coffee and I'm sure you do too, that's why we've got such a huge range of products, there's something for everybody.
Whether you're already setup or a beginner, our team are here to help you choose the right setup, supplies & coffee beans!
Take our Fun Quiz
Why not take our quick and fun coffee quiz?, test your knowledge on coffee, where it comes from and it's properties: Take the quiz!
Know what you're looking for?
Visit the relevant categories listed below:
Coffee
A range of coffee beans, ground coffee, pods, green unroasted coffee beans, sacks and bags.
Machines for Home/Office
Espresso, Pod, Bean to Cup and Filter Coffee Machines for Home ..oh and Grinders etc..!
Machines for Business
From espresso machines to blenders. This list is too long, but you get the idea!
Brewing Gear
Aeropress, Kettles and so much more.
Barista Tools
Exactly what you're thinking multiplied by 99, a barista's heaven, we've got it all!
Disposables
Biodegradable paper cups, stirrers, carriers...
Cafe/Home Supplies
Oat milk, tea, sugar, syrups, toppings, sauces, biscuits, wafers, reusable cups, tableware, (deep breath)... chai, hot chocolate, stickers, stamps, dog treats and more!
Cleaning & Filtration
Powders, Tablets, Water Filtration, Tools, Pitcher Rinsers, Hoses & Fittings & PPE.
Spares & Parts
From O-rings and washers to filters and motors!
Special Offers
Hand-picked deals you probably dream about!
Gifts & Packages
Great for gifts, but also a good package makes shopping easier, we've selected products, bundled them and added discount.. pretty sure that was what we were told to do in the brief..
Contact info
135 Cambridge Road, CB24 6AT, Cambridge, United Kingdom
- 01223 904908
- shop@shopcoffee.co.uk
- shopcoffee.co.uk
3.0
Average
506 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
delivered quickly
delivered quickly, everything came as promised. good range of stock.
February 1, 2022
Reply from shopcoffee.co.uk
Thank you for your feedback :)
Took too long time in arrive
Took too long time in arrive. Omitting an order although it was available when requested
February 1, 2022
Reply from shopcoffee.co.uk
Hi Mohammed,
Thank you for your review. I have investigated into this and we have since made improvements to our website on how customers are informed about backorders.
Although it was apparent when placing your order, we have made it more clear, bold and repetitive throughout the checkout process to ensure customers are aware that some items may be delayed.
We also have a dedicated page to explain how backorders work (https://www.shopcoffee.co.uk/backorders/). This would also have been apparent to you, but maybe not clear enough. This has also been improved to be more visible throughout.
I'm sorry about your experience, I hope you can give us another chance and amend your review based on your new experience! I'd be happy to offer you a free gift on your next order, please get in touch take advantage of this.
Take care,
Maz
shopcoffee team.
Reply from shopcoffee.co.uk
Thank you for your feedback :)
Very prompt and efficient service.
January 9, 2022
Reply from shopcoffee.co.uk
Thank you for your feedback :)
Right product at reasonable price
Right product at reasonable price.
Only slight disappointment is that it took over a week to arrive. It was posted using Royal Mail tracked and considering the postage, paid by me, next day delivery was possible.
January 9, 2022
Reply from shopcoffee.co.uk
Thank you for your feedback :)
Great customer service
Was missing a part for my coffee machine, within minutes the part was sourced. Great communication and quick service would highly recommend
December 9, 2021
Unprompted review
Reply from shopcoffee.co.uk
Thank you for your feedback :)
Reply from shopcoffee.co.uk
Thank you for your feedback :)
Excellent quality products and equally…
Excellent quality products and equally excellent deliveries. Would highly recommend.
December 8, 2021
Reply from shopcoffee.co.uk
Thank you for your feedback :)
Reply from shopcoffee.co.uk
Thank you for your feedback :)
Reply from shopcoffee.co.uk
Thank you for your feedback :)
Reply from shopcoffee.co.uk
Thank you for your feedback :)
Reply from shopcoffee.co.uk
Thank you for your feedback :)
I ordered an aeropress which arrived…
I ordered an aeropress which arrived very quickly. A very good company to deal with.
November 9, 2021
Reply from shopcoffee.co.uk
Thank you for your feedback :)
Ordered two coffee grinders a week…
Ordered two coffee grinders a week apart. Very prompt delivery. Thanks
November 8, 2021
Reply from shopcoffee.co.uk
Thank you for your feedback :)
Reply from shopcoffee.co.uk
Thank you for your feedback :)
Reply from shopcoffee.co.uk
Thank you for your feedback :)
Great products and prices, quick delivery.
Great products and prices, delivered as promised. First time I have used Shop Coffee UK and I couldn't be happier with the service.
November 1, 2021
Reply from shopcoffee.co.uk
Thank you for your feedback :)
Quick service, no problems :-)
Straightforward ordering. Item arrived promptly and as described. Thank you.
November 1, 2021
Reply from shopcoffee.co.uk
Thank you for your feedback :)
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