Shopgracieusa Reviews 182

TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

I had what I feared was going to be a major problem with an order. It was delivered promptly , that wasn’t the problem. I sent an email to customer service and within two hours the owner contacted me... See more

Rated 4 out of 5 stars

I love ShopGracieUSA! I found them on Instagram a few years ago and have been following ever since! I've made a course le purchases from them in the past and was surprised at how fast the shipping was... See more

Rated 3 out of 5 stars

I have always been in love with Shopgracie's Instagram feed and I had my eye on so many things and just when I finally decided to order few things while sales were there, it took them approximately tw... See more

Company replied

Rated 5 out of 5 stars

I have purchased multiple clothing items (flannels, denim jacket, shorts), and boots from this cute shop. However, the cammi twist open back knit sweaters in mauve & beige are my ultimate favorites♥️.... See more

Company details

  1. Fashion Accessories Store

Written by the company

We care about you and want to make sure you are happy with our products and satisfied with our service! If for any reason you are dissatisfied with your order or our service, please email us at support@shopgracieusa.com or live chat with us on our website! We respond very quickly and want to help! Thank you for your support, we are so thankful that you choose to shop with us! Warmest regards, The Shop Gracie Team


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

182 reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

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Rated 5 out of 5 stars

Love ShopGracie. And would totally buy again!!

Love website, clothes. The experience contacting and shopping was awesome and easy. Loved the shoes. And would totally recommend ❤

November 14, 2016
Unprompted review
Shopgracieusa logo

Reply from Shopgracieusa

Hi Alexia,

We are so, so happy to hear that you love your new shoes! Thank you for your amazing support, it means the world to us! Happy new year! -Leilani K.

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