I had what I feared was going to be a major problem with an order. It was delivered promptly , that wasn’t the problem. I sent an email to customer service and within two hours the owner contacted me... See more
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I love ShopGracieUSA! I found them on Instagram a few years ago and have been following ever since! I've made a course le purchases from them in the past and was surprised at how fast the shipping was... See more
I have always been in love with Shopgracie's Instagram feed and I had my eye on so many things and just when I finally decided to order few things while sales were there, it took them approximately tw... See more
Company replied
I have purchased multiple clothing items (flannels, denim jacket, shorts), and boots from this cute shop. However, the cammi twist open back knit sweaters in mauve & beige are my ultimate favorites♥️.... See more
Company details
Written by the company
We care about you and want to make sure you are happy with our products and satisfied with our service! If for any reason you are dissatisfied with your order or our service, please email us at support@shopgracieusa.com or live chat with us on our website! We respond very quickly and want to help! Thank you for your support, we are so thankful that you choose to shop with us! Warmest regards, The Shop Gracie Team
Contact info
Honolulu, United States
- support@shopgracieusa.com
- shopgracieusa.com
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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Love ShopGracie. And would totally buy again!!
Love website, clothes. The experience contacting and shopping was awesome and easy. Loved the shoes. And would totally recommend ❤

Reply from Shopgracieusa
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